Afrihost - Pure Fibre Feedback Thread

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Vernon said:
Ok so I set it up from scratch again and followed the required steps, including enabling ‘Dynamic IPv4’ as the WAN connection type. No dice, I'm afraid.
"Failed to obtain an IP address from the DHCP server".

So I connected back up my old ASUS router with the old PPPoE details as supplied by CISP from back when I signed up with them. I can still connect to their network, no problem.

I feel as though I'm going around in circles here, but are you sure this isn't still a VUMA fault that has yet to be resolved?

I've mentioned this before but I think it bears repeating again. According to VUMA, currently "There is no active service on this line".

And, I'm going to quote what I was told by the CISP rep a few weeks ago:
Click to expand...
do you have an object no. with aerial?
 
wingnut771 said:
yeah, you should see afrihost account in shop.vuma, not no service, then you have to go to login.afrihost and enter cell no to activate, well that's what i had to do.
Click to expand...

lol how am I supposed to do that if the site (any site) can't be reached since the AH line is not working for me.
 
Phinix said:
Out of curiosity I did the same trace as Wingnut771, and was wondering if @AfriFella could tell me why mine is 10ms higher?

View attachment 697397
Click to expand...
I have looked into your results and observed that your connection takes a different route, there is no special reason why your connection is 10ms slower. The standard deviation is normal and there will be times when your connection might be 10ms quicker.
 
wingnut771 said:
it's a bit slower because i've set qos to 19mb to control the latency, otherwise it's not stable.
Click to expand...

How is your download rate when qos is disabled?
Are you able to download from a different server so that we can compare the results?
 
Vernon said:
lol how am I supposed to do that if the site (any site) can't be reached since the AH line is not working for me.
Click to expand...
you should still have access to shop.vuma if plugged directly into cpe, then login to your account.
 
Vernon said:
lol how am I supposed to do that if the site (any site) can't be reached since the AH line is not working for me.
Click to expand...
sorry, didn't read the last part, i also got stuck there, had to whatsapp them, they had to activate manually, then i still had to activate through login.afrihost.
 
Vernon said:
Ok so I set it up from scratch again and followed the required steps, including enabling ‘Dynamic IPv4’ as the WAN connection type. No dice, I'm afraid.
"Failed to obtain an IP address from the DHCP server".

So I connected back up my old ASUS router with the old PPPoE details as supplied by CISP from back when I signed up with them. I can still connect to their network, no problem.

I feel as though I'm going around in circles here, but are you sure this isn't still a VUMA fault that has yet to be resolved?

I've mentioned this before but I think it bears repeating again. According to VUMA, currently "There is no active service on this line".

And, I'm going to quote what I was told by the CISP rep a few weeks ago:
Click to expand...
Should I rather ask our fibre team to give you a call about this? Please drop me a PM with your contact number and clientzone username.
 
still russian roulette whether it starts full speed or not but is more consistent when it does start normally:
1st attempt:
Screen Shot 2019-08-12 at 15.03.14.png
stopped it and started it again:
Screen Shot 2019-08-12 at 15.03.43.png
but then notice the latency when it starts:
Screen Shot 2019-08-12 at 15.04.08.png
so the yoyo is caused by the qos i can live with that, what i can't live with is the russian roulette as that affects the streaming and is the MAIN issue i have and the hand off dropping randomly but i see it hasn't happened for a while.
 
AfriFella said:
Should I rather ask our fibre team to give you a call about this? Please drop me a PM with your contact number and clientzone username.
Click to expand...

Ok I'll do that. But let me ask you something since you didn't bring it up even once, even though I mentioned it several times.

How is it possible that I can still have a fully working but apparently "cancelled" CISP line and yet have Afrihost tell me in the Client Zone that my AH Fibre line is "active"? Two Fibre lines on one ONT. It shouldn't be possible. Correct?
So then doesn't that tell you that there's a screw up somewhere at VUMA?
 
wingnut771 said:
but don't use IDM, just single thread through browser for real world results.
Click to expand...
100%.... tested 1000/100 Pure Fibre Account...

Afrihost RD test results 12_08_2019.PNG

Previous results with CISP 200/200 and Vox 200/200...
https://mybroadband.co.za/forum/threads/cool-ideas-fibre-isp-feedback.793061/page-518#post-22382977

https://mybroadband.co.za/forum/threads/cool-ideas-fibre-isp-feedback.793061/page-518#post-22383037

Trying to find the tests I did on Home-connect 1000/100 but I don't think I did any, which is disappointing...
 
i've got 3 routers still in their boxes, think i'm going to ditch the edgerouterX and try the others and see if there is any difference.
 
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