Afrihost Uncapped ADSL Feedback

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Malooga said:
Hi All,

Am i looking at exchange congestion here?? not even peak hour and latency is playing a not so fun game....


C:\Users\Chris-home>tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [173.194.34.64]
over a maximum of 30 hops:

1 3 ms 4 ms 3 ms login.router [10.0.0.2]
2 124 ms 240 ms 202 ms 105-236-9-65-esr-lo.mtnbusiness.co.za [105.236.9.65]
3 134 ms 185 ms 200 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 145 ms 187 ms 162 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 175 ms 195 ms * unc-cpt-1.mtnns.net [196.44.18.8]
6 312 ms * 238 ms am-cr-2.nl--am-cr-nl-b.mtnns.net [196.44.31.171]
7 200 ms 402 ms 355 ms ls-cr-1.uk--am-cr-2.nl-b.mtnns.net [196.44.31.155]
8 271 ms 308 ms 408 ms am [209.212.111.218]
9 277 ms 299 ms 366 ms core2.ams.net.google.com [195.69.145.100]
10 284 ms 299 ms 407 ms 209.85.254.90
11 429 ms 370 ms 272 ms 209.85.255.74
12 565 ms 643 ms 313 ms 209.85.240.221
13 411 ms 391 ms 374 ms 72.14.238.41
14 * * * Request timed out.
15 * 309 ms 284 ms www.youtube.com [173.194.34.64]

Trace complete.


-------------------------------------


C:\Users\Chris-home>tracert www.afrihost.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms login.router [10.0.0.2]
2 142 ms 144 ms 212 ms 105-236-9-65-esr-lo.mtnbusiness.co.za [105.236.9.65]
3 158 ms 175 ms 312 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 * 233 ms 329 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 216 ms 205 ms 138 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 310 ms 413 ms 202 ms ct-nt-1--rb-nt-1-a.mtnns.net [196.44.31.66]
7 173 ms 254 ms 206 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.221]
8 201 ms 175 ms 230 ms ge10-1-9sub0.te3.jnb6.za.mtnbusiness.net [196.31.220.12]
9 224 ms 202 ms 279 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.net [196.31.220.25]
10 141 ms 160 ms * tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.net [196.31.63.198]
11 218 ms 204 ms 194 ms www.afrihost.com [197.242.144.102]

Trace complete.
Click to expand...

Yes that is exchange or DSLAM congestion.
what area?
 
This thread is uncharacteristically quiet this weekend (barring the 6 or 7 posts today).

Everyone's a happy e-camper?
 
jeanres said:
Do a traceroute when it is slow, I suspect exchange congestion
Click to expand...

I dont think my exchange is the problem, i still have my old ISP account (2 mbps) running till the end of the month and it performs alot better than my new AH account does, for instance i cannot stream 480p on AH 4mbps where i can do on my old 2mbps account. Clientzone also says no shaping is applied "100% realtime speed".
 
MentalPONY said:
I dont think my exchange is the problem, i still have my old ISP account (2 mbps) running till the end of the month and it performs alot better than my new AH account does, for instance i cannot stream 480p on AH 4mbps where i can do on my old 2mbps account. Clientzone also says no shaping is applied "100% realtime speed".
Click to expand...

Or maybe I was wrong, just saying I didnt have any trouble before moving to afrihost

C:\Users\Brenden>tracert www.afrihost.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms 192.168.1.1
2 191 ms 81 ms 132 ms 105-236-4-1-esr-lo.mtnbusiness.co.za [105.236.4.
1]
3 54 ms 107 ms 83 ms ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
4 129 ms 137 ms 151 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 87 ms 81 ms 94 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 85 ms 53 ms 57 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 94 ms 58 ms 132 ms 196.44.31.99
8 110 ms 93 ms 175 ms 196.30.1.53
9 194 ms 163 ms 189 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.25]
10 126 ms 185 ms 159 ms tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.n
et [196.31.63.198]
11 143 ms 120 ms 25 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
 
Last edited:
MentalPONY said:
Or maybe I was wrong, just saying I didnt have any trouble before moving to afrihost

C:\Users\Brenden>tracert www.afrihost.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms 192.168.1.1
2 191 ms 81 ms 132 ms 105-236-4-1-esr-lo.mtnbusiness.co.za [105.236.4.
1]
3 54 ms 107 ms 83 ms ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
4 129 ms 137 ms 151 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 87 ms 81 ms 94 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 85 ms 53 ms 57 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 94 ms 58 ms 132 ms 196.44.31.99
8 110 ms 93 ms 175 ms 196.30.1.53
9 194 ms 163 ms 189 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.25]
10 126 ms 185 ms 159 ms tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.n
et [196.31.63.198]
11 143 ms 120 ms 25 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
Click to expand...

2nd hop clearly shows exchange or DSLAM congestion.
 
jannier said:
2nd hop clearly shows exchange or DSLAM congestion.
Click to expand...

Ok thanx , im a noob at this stuff. Just weird , the congestion started the moment I upgraded my line from 2 - 4mb.

Ok so we can add LES MARAIS (TLEM02) to the list of congested exchanges. Man this sucks, its like being back on 3g
 
I have a question regarding QoS. When I'm busy with a torrent download, HTTP browsing really takes a big knock. Sometimes I'm not even able to load Google.com, but normally a refresh fixes this problem. Getting a lot of timeouts etc. Are the QoS not set up so that HTTP traffic is prioritized over torrents? It's really annoying to not be able to browse when you've got a download running in the background.

On 4mbps Uncapped.
 
Bar_Rat said:
Afrigirl/man

I'm thinking of changing my line from telkom to you guys.

The thing is that telkom say my maximum line speed I can get here is 2meg even though I have a 4meg account and my line is syncing at 6meg.:wtf:

Is there any way to check if my line can go up to 10meg?
Click to expand...

That all depends on Telkom. If the infrastructure in your area in your area allows it, Telkom usually put you on the highest sync rate. To get 10Mbps usually means there is a fibre component to the exchange, and you can sync on ADSL2 instead of GDMT.

We can try, but impossible to guarantee. If Telkom can't give you a full 4Mbps, chances are it may take some time to get you onto 10Mbps :(
 
Bar_Rat said:
ADSL Link Downstream Upstream
Connection Speed 6144 kbps 640 kbps
Line Attenuation 23.0 db 12.0 db
Noise Margin 23.4 db 12.0 db

Where do i check if its ADSL2+ or G.DMT?
Click to expand...

We'll have to check on Telkom's Broadband services portal, which I can only do if your line is with us.
 
AfriMan said:
That all depends on Telkom. If the infrastructure in your area in your area allows it, Telkom usually put you on the highest sync rate. To get 10Mbps usually means there is a fibre component to the exchange, and you can sync on ADSL2 instead of GDMT.

We can try, but impossible to guarantee. If Telkom can't give you a full 4Mbps, chances are it may take some time to get you onto 10Mbps :(
Click to expand...

Afrigirl already helped me out with this.
I can only have 6meg.
Thanks though.
 
SirSlothXCI said:
I have a question regarding QoS. When I'm busy with a torrent download, HTTP browsing really takes a big knock. Sometimes I'm not even able to load Google.com, but normally a refresh fixes this problem. Getting a lot of timeouts etc. Are the QoS not set up so that HTTP traffic is prioritized over torrents? It's really annoying to not be able to browse when you've got a download running in the background.

On 4mbps Uncapped.
Click to expand...

Yes, in theory it should be the other way around. Downloads should slow down so that real time services get priority. It also depends on how quickly the updates take effect. I'll check with the guys how quickly the QoS should take to kick in.
 
AfriMan said:
Yes, in theory it should be the other way around. Downloads should slow down so that real time services get priority. It also depends on how quickly the updates take effect. I'll check with the guys how quickly the QoS should take to kick in.
Click to expand...

Qos doesn't work right to the customer router afaik. If you saturate your line with torrents your browsing will suffer.
 
Sinbad said:
Qos doesn't work right to the customer router afaik. If you saturate your line with torrents your browsing will suffer.
Click to expand...

Best option would actually be to set your own QoS on your router. Most routers have some option or features like this.
 
Sinbad said:
Qos doesn't work right to the customer router afaik. If you saturate your line with torrents your browsing will suffer.
Click to expand...

My torrent traffic slows significantly when using any real time services. E.g. Watching YouTube slows torrent down, close the video and the torrent goes up again. Same with other services, even freedownloadmanager has priority over utorrent
 
MentalPONY said:
Hi, I moved from AH last year and now I'm back. There's just one thing bugging me, at night (it's now 11:42PM) my Latency on my 4mbps uncapped is much much higher than on my 1GB free account (Wow ping : 500ms vs 185ms ), the weird thing is that during the day the uncapped latency becomes low again like 185 - 190 ms for WoW. This does not make any sense, is this just temporary or is it actually normal ?
Click to expand...

Sorry to read this, we'll definitely need to look into this. Please drop me a PM when you can :)
 
AfriMan said:
Best option would actually be to set your own QoS on your router. Most routers have some option or features like this.
Click to expand...

Doubt that my crappy Telkom DuoPlus router will be able to do that. :P

Should it be like that though? The account is not saturated by torrents like Sinbad mentioned. Only one torrent at a time, +- 350kBps, but yet browsing suffers. :/
 
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