Afrihost Uncapped ADSL Feedback

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Yep i have logged a call with Telkom so hears at hoping they fix the probs.Helderberg Collage area.
 
Hummercellc said:
So if I am reading correctly, Business Uncapped accounts have no rolling windows and should never be throttled? only shaped if needed?
Click to expand...

At present, that is our intention, and how we are currently managing the product. It was initially launched with rolling windows, but I'm fairly confident that those are falling away. As far as we can, we will try to keep Business Unshaped at all times.
 
pgs said:
Business and normal don't have ROLLING throttles ............. if the network gets busy then normal capped is shaped (LIKE NOW)

Quote from Client Zone


100% REALTIME
SPEED

Account Overview
Account Status: Account Active
Shaping Policy: 25% Download/ 6.5% P2P
end quote.

I should not have opened my mouth earlier ............. :-) Funny how these things happen..............

I do not have a business account so I can't speak for that account. I have a normal account as back-up and the normal uncapped 2Mbps
Click to expand...

I think you mean Normal Uncapped is shaped - we never shape Capped accounts - EVER! ;)
 
The_Librarian said:
Nice! :D I think Gian did the right thing in moving Afrihost over to the MTN network. All the growing pains paid off...

Tell us, you can pick and choose what to watch (on-demand) rather than waiting for the next program to come up?
Click to expand...

Ja, I think they were cool in looking to make their internet experience better. I'm looking forward to what they come up with next, not just with the uncapped either. I am thinking of dropping to a 100GB capped account, and upgrading to a 20mb line. I checked the usage from the weekend with Netflix running the whole time, and it was less than a normal weekend with the same amount of movies over torrents. Anyway, the point being I wouldn't be able to afford this if it wasn't for Afrihost and their constant price drops - and its still a quality experience (Most of the time anyway)

Netflix has ALOT of movies, thousands, and you can choose when to watch it, you can add it to a Que, and based on what you have watched, it recommends things you will like. Hulu has alot of TV shows, not the very latest, but its got everything you can think of, NatGeo Wild, Mythbusters, South Park, Big Bang Theory, History Channel Shows, like Vikings (Which is awesome if you havnt seen it yet). Then you get free stuff too, like BBC iPlayer. The only thing it lacks is sport. But that doesn't really bother me, as I'm not a sport fan.

Its great, and its just less than R200 a month for Netflix, Hulu, and Unotelly. You can set them up on a computer, tablet, Smart TV, media player, whatever has an internet connection. I would recommend an Apple TV, I am thoroughly impressed, and it was R1200, which is pretty much in line with most of the other half decent media centres out there.
 
Man, I am glad that I am not the only person in Somerset West affected by these slow download speeds - I feel with you Zertop.

I upgraded to the 10Mb line on Saturday evening and not even an hour later my speed dropped from 3.99 to 0.5Mb/s -.

I have logged faults with both Telkom and Afrihost, but still waiting for a response. I just cannot wait to drop DSTV forever and use Netflix from now onwards.
 
Afriman, when can we expect static IP addresses??

Would love to move but it is the only thing holding me back now, a bonded service would also be great!! :D
 
Hi Afriman

I'm having massive packet loss on League of Legends tonight. Latency up and down and delays of up to 5 seconds in game.
You say that the network is running on a backup support but this is what i get to international sites.

Test conducted on 22 April 2013 08:15:27 PM

Download Speed: 507 kbps (63.4 KB/sec transfer rate)

Upload Speed: 484 kbps (60.5 KB/sec transfer rate)

Latency: 219 ms
Click to expand...



Local:


Although the ping looks great I don't get lower than 300ms in game.

Your tech team said it was my line and i have to disagree because local is fine.
 
Last edited:
Third night of unusable internet, Telkom? Afrihost please help

Holy crap my tracert is through the roof ;-(

Tracing route to www.google.com [173.194.34.116]
over a maximum of 30 hops:

1 1626 ms 1 ms 1 ms myrouter.projectbismark.net [192.168.142.1]
2 881 ms 1 ms 1 ms 192.168.0.2
3 2241 ms 1135 ms 919 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.
4.193]
4 1497 ms 489 ms 593 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
5 1545 ms 498 ms 495 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
6 1851 ms 276 ms 273 ms unc-cpt-1.mtnns.net [196.44.18.8]
7 1325 ms 613 ms 576 ms am-cr-2.nl--am-cr-nl-b.mtnns.net [196.44.31.171]

8 1654 ms 976 ms 882 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83
]
9 1634 ms 705 ms 729 ms 195.66.224.125
10 2449 ms * * 209.85.240.63
11 2059 ms 772 ms 565 ms 209.85.253.47
12 1607 ms 781 ms 700 ms lhr14s20-in-f20.1e100.net [173.194.34.116]

Trace complete.

Tracing route to www.myadsl.co.za [41.203.21.137]
over a maximum of 30 hops:

1 1359 ms <1 ms <1 ms myrouter.projectbismark.net [192.168.142.1]
2 618 ms 1 ms 1 ms 192.168.0.2
3 889 ms 328 ms 256 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.
4.193]
4 903 ms 77 ms 231 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150
]
5 702 ms 189 ms 199 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
6 701 ms 74 ms 55 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 527 ms 189 ms 203 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]

8 440 ms 134 ms 129 ms rb-cr-1.za--ct-cr-2.za-b.mtnns.net [196.44.31.25
0]
9 * 713 ms 792 ms 196.44.31.97
10 * 363 ms 398 ms 196.30.1.53
11 1059 ms 398 ms 302 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.25]
12 1296 ms 534 ms * tengigabitethernet5-1.hr9.jnb6.za.mtnbusiness.ne
t [196.31.63.146]
13 696 ms 201 ms 176 ms core-router1.jnb2.host-h.net [196.30.213.108]
14 728 ms 292 ms 232 ms core-access-switch1-vlan1001.jnb.host-h.net [41.
72.136.53]
15 1672 ms 192 ms 191 ms mybroadband.co.za [41.203.21.137]

Trace complete.
 
I advise everyone to report faults to telkom as stated above. The more reports, the Greator the urgency.
 
G2V said:
Man, I am glad that I am not the only person in Somerset West affected by these slow download speeds - I feel with you Zertop.

I upgraded to the 10Mb line on Saturday evening and not even an hour later my speed dropped from 3.99 to 0.5Mb/s -.

I have logged faults with both Telkom and Afrihost, but still waiting for a response. I just cannot wait to drop DSTV forever and use Netflix from now onwards.
Click to expand...

Don't Worry!! You will get your full 10Meg Speeds as soon as telkom gets their act together. This is not afrihost, so don't think about afrihost in a bad light. This is telkom. Think of them what you will
 
Lino said:
Third night of unusable internet, Telkom? Afrihost please help

Holy crap my tracert is through the roof ;-(

Tracing route to www.google.com [173.194.34.116]
over a maximum of 30 hops:

1 1626 ms 1 ms 1 ms myrouter.projectbismark.net [192.168.142.1]
2 881 ms 1 ms 1 ms 192.168.0.2
3 2241 ms 1135 ms 919 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.
4.193]
4 1497 ms 489 ms 593 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
5 1545 ms 498 ms 495 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
6 1851 ms 276 ms 273 ms unc-cpt-1.mtnns.net [196.44.18.8]
7 1325 ms 613 ms 576 ms am-cr-2.nl--am-cr-nl-b.mtnns.net [196.44.31.171]

8 1654 ms 976 ms 882 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83
]
9 1634 ms 705 ms 729 ms 195.66.224.125
10 2449 ms * * 209.85.240.63
11 2059 ms 772 ms 565 ms 209.85.253.47
12 1607 ms 781 ms 700 ms lhr14s20-in-f20.1e100.net [173.194.34.116]

Trace complete.

Tracing route to www.myadsl.co.za [41.203.21.137]
over a maximum of 30 hops:

1 1359 ms <1 ms <1 ms myrouter.projectbismark.net [192.168.142.1]
2 618 ms 1 ms 1 ms 192.168.0.2
3 889 ms 328 ms 256 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.
4.193]
4 903 ms 77 ms 231 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150
]
5 702 ms 189 ms 199 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
6 701 ms 74 ms 55 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 527 ms 189 ms 203 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]

8 440 ms 134 ms 129 ms rb-cr-1.za--ct-cr-2.za-b.mtnns.net [196.44.31.25
0]
9 * 713 ms 792 ms 196.44.31.97
10 * 363 ms 398 ms 196.30.1.53
11 1059 ms 398 ms 302 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.25]
12 1296 ms 534 ms * tengigabitethernet5-1.hr9.jnb6.za.mtnbusiness.ne
t [196.31.63.146]
13 696 ms 201 ms 176 ms core-router1.jnb2.host-h.net [196.30.213.108]
14 728 ms 292 ms 232 ms core-access-switch1-vlan1001.jnb.host-h.net [41.
72.136.53]
15 1672 ms 192 ms 191 ms mybroadband.co.za [41.203.21.137]

Trace complete.
Click to expand...

Something wrong with your router setup! you should never ever see such high pings on the first hop, nor should you have two Private IP address showing up in your trace route which shows a double NAT (unless you know what you are doing, and have DMZ setup correctly)

But it looks as if there is congestion on your exchange........
 
Bar_Rat said:
Hi Afriman

I'm having massive packet loss on League of Legends tonight. Latency up and down and delays of up to 5 seconds in game.
You say that the network is running on a backup support but this is what i get to international sites.

Although the ping looks great I don't get lower than 300ms in game.

Your tech team said it was my line and i have to disagree because local is fine.
Click to expand...

Also getting the same streaming international. Download speeds are shocking. Local is fine.

 
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