Afrihost Uncapped DSL Feedback

dj2381 said:
I was, it was a couple of international sites, ign.com cnn.com reddit.com all back to normal again, p2p, steam and speedtest were functioning as normal, very strange.
Click to expand...

If you notice it happen again, please let me know!
 
Always something wrong with mweb's servers and afrihost.

Code: 
Ping statistics for 197.84.209.20:
    Packets: Sent = 100, Received = 100, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
    Minimum = 43ms, Maximum = 123ms, Average = 82ms

Tracing route to 197-84-209-20.cpt.mweb.co.za [197.84.209.20]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    11 ms    10 ms    10 ms  jhb-up7.ip.adsl.co.za [169.1.5.6]
  4    91 ms    84 ms    82 ms  jhb-net1.ip.adsl.co.za [169.1.5.52]
  5    10 ms    10 ms    10 ms  optinet.ixp.joburg [196.60.8.120]
  6    30 ms    30 ms    30 ms  197-80-4-194.jhb.mweb.co.za [197.80.4.194]
  7    29 ms    30 ms    31 ms  bu-ether2.tis-pe-2.optinet.net [197.80.4.253]
  8   104 ms   108 ms   108 ms  bu-ether1.vic-pe-2.optinet.net [197.80.4.8]
  9    29 ms    31 ms    31 ms  197-80-7-66.jhb.mweb.co.za [197.80.7.66]
 10    32 ms    32 ms    29 ms  197-84-4-100.cpt.mweb.co.za [197.84.4.100]
 11    29 ms    31 ms    31 ms  197-84-4-16.cpt.mweb.co.za [197.84.4.16]
 12    30 ms    31 ms    31 ms  te0-7-0-0.cpt-p-1.optinet.net [197.84.4.33]
 13    53 ms    48 ms    45 ms  vl12.cpt-hscore-2.optinet.net [197.84.5.254]
 14    29 ms    29 ms    29 ms  vp-02-14.bb.ctn.c27.za.net [196.28.178.70]
 15    29 ms    28 ms    29 ms  gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166]
 16    65 ms    57 ms    50 ms  197-84-209-20.cpt.mweb.co.za [197.84.209.20]
 
totally unusable tonight. Timeouts for last hour in Diablo. Tracert to telkom
Tracing route to www.telkomsa.net [196.25.211.40]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.200
2 * * * Request timed out.
3 98 ms 101 ms 97 ms jhb-up3.ip.adsl.co.za [169.1.5.29]
4 92 ms 91 ms 87 ms jhb-in2.ip.adsl.co.za [169.1.5.30]
5 74 ms 75 ms 82 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 32 ms 32 ms 32 ms 169-1-5-74.ip.afrihost.co.za [169.1.5.74]
7 66 ms 69 ms 75 ms 41.169.57.216
8 33 ms 34 ms 34 ms 41.160.2.69
9 84 ms 80 ms 78 ms rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za [196.43.25.137]
10 42 ms 40 ms 38 ms rrba-ip-hsll-2-gig-0-0-0.telkom-ipnet.co.za [196.43.8.162]
11 36 ms 35 ms 34 ms telkom-internet-gw.telkom-ipnet.co.za [165.165.216.218]
12 76 ms 85 ms 85 ms www.telkomsa.net [196.25.211.40]
 
HP_Exarkun said:
totally unusable tonight. Timeouts for last hour in Diablo. Tracert to telkom
Tracing route to www.telkomsa.net [196.25.211.40]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.200
2 * * * Request timed out.
3 98 ms 101 ms 97 ms jhb-up3.ip.adsl.co.za [169.1.5.29]
4 92 ms 91 ms 87 ms jhb-in2.ip.adsl.co.za [169.1.5.30]
5 74 ms 75 ms 82 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 32 ms 32 ms 32 ms 169-1-5-74.ip.afrihost.co.za [169.1.5.74]
7 66 ms 69 ms 75 ms 41.169.57.216
8 33 ms 34 ms 34 ms 41.160.2.69
9 84 ms 80 ms 78 ms rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za [196.43.25.137]
10 42 ms 40 ms 38 ms rrba-ip-hsll-2-gig-0-0-0.telkom-ipnet.co.za [196.43.8.162]
11 36 ms 35 ms 34 ms telkom-internet-gw.telkom-ipnet.co.za [165.165.216.218]
12 76 ms 85 ms 85 ms www.telkomsa.net [196.25.211.40]
Click to expand...

Connecting VIA mweb Same line
Tracing route to www.telkomsa.net [196.25.211.40]
over a maximum of 30 hops:

1 * * * Request timed out.
2 32 ms 33 ms 32 ms 197-80-96-209.jhb.mweb.co.za [197.80.96.209]
3 32 ms 32 ms 32 ms 160.po-channel50.vic-ipc-2.optinet.net [197.80.96.210]
4 54 ms 55 ms 54 ms te0-7-0-3.vic-p-1.optinet.net [197.80.7.1]
5 52 ms 54 ms 51 ms te0-0-0-0.cpt-p-2.optinet.net [197.84.4.46]
6 52 ms 51 ms 51 ms 201.bu-ether3.cpt-pr-3.optinet.net [197.84.7.47]
7 50 ms 51 ms 51 ms 196-10-140-128.ixp.capetown [196.10.140.128]
8 67 ms 64 ms 78 ms 196.43.25.205
9 55 ms 57 ms 57 ms rndf-ip-hsll-2-gig-9-0-0.telkom-ipnet.co.za [196.43.52.166]
10 55 ms 57 ms 57 ms telkom-internet-gw.telkom-ipnet.co.za [165.165.216.222]
11 54 ms 54 ms 55 ms www.telkomsa.net [196.25.211.40]
 
HP_Exarkun said:
totally unusable tonight. Timeouts for last hour in Diablo. Tracert to telkom
Tracing route to www.telkomsa.net [196.25.211.40]
over a maximum of 30 hops:

<snip>
Click to expand...

You're not alone.
Last 3 days or so, after around 6pm, connection becomes 100% unusable.
Most games/services cant maintain a connection, and even just navigating to this forum took me 15 minutes, and another 10 of refreshing and reposting just to try and get this post made.

Diablo 3 is the worst because of the way it handles packets etc, but the problem shows up in some way or another in just about any and every online service you can think of that maintains a persistent connection.

Maybe its just time to move on to another ISP for me. This is becoming increasingly stupid over the years.
 
wheunis said:
You're not alone.
Last 3 days or so, after around 6pm, connection becomes 100% unusable.
Most games/services cant maintain a connection, and even just navigating to this forum took me 15 minutes, and another 10 of refreshing and reposting just to try and get this post made.

Diablo 3 is the worst because of the way it handles packets etc, but the problem shows up in some way or another in just about any and every online service you can think of that maintains a persistent connection.

Maybe its just time to move on to another ISP for me. This is becoming increasingly stupid over the years.
Click to expand...

I am thinking the same thing. Connect to a mweb account and Diablo ran like a dream. Back to afrihost and it is dead. Not worth the amount of money I anymore. Like all the great ISP's in the past Afrihost just joined the group of "We love to take your money while giving you a crap service".

Can only reply on this forum via 3G. cannot even connect via Afrihost
 
For the last week my ping and packet loss in War Thunder was getting worse.

Tonight it is impossible to play ping 999 and packet loss 40%.

With Webafrica account ping is 270 and 0% packet loss.

Web Africa

Tracing route to 62.128.100.35 over a maximum of 30 hops

1 1 ms 1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 81 ms 177 ms 78 ms cdsl2-rba-vl2766-ipc.ip.isnet.net [196.38.73.86]
4 103 ms 26 ms 25 ms 196.38.73.85
5 88 ms 26 ms 27 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
6 55 ms 27 ms 32 ms core1-pkl-tg0-7-0-0.ip.isnet.net [168.209.1.162]
7 191 ms 191 ms 190 ms core1b-dock-ten-0-4-0-0sub8.ip.isnet.net [168.209.246.65]
8 262 ms 194 ms 193 ms mil-cr01-te6-2.lnd.stream-internet.net [195.66.224.218]
9 248 ms 221 ms 219 ms tct-cr02-ae2.192.ams.stream-internet.net [195.34.53.81]
10 318 ms 251 ms 250 ms anc-cr03-ae5.131.ff.stream-internet.net [212.188.42.18]
11 325 ms 251 ms 247 ms radio-cr01-ae4.135.hel.stream-internet.net [195.34.53.57]
12 316 ms 237 ms 238 ms mmon-cr01-be3.78.spb.stream-internet.net [212.188.29.110]
13 277 ms 265 ms 263 ms a433-cr01-be1.78.msk.stream-internet.net [212.188.2.54]
14 286 ms 247 ms 248 ms m9-cr05-ae9.77.msk.stream-internet.net [212.188.28.137]
15 271 ms 243 ms 244 ms m9-cr04-be3.77.msk.stream-internet.net [195.34.53.186]
16 284 ms 248 ms 246 ms 212.188.16.226
17 284 ms 249 ms 250 ms r9-xe-5-0-0-0-Mow-Mar8-RU.linxtelecom.net [212.47.201.91]
18 283 ms 250 ms 251 ms as200107.r9-xe-3-1-0-719-Mow-Mar8-RU.linxtelecom.net [217.28.244.102]
19 247 ms 247 ms 248 ms 62.128.100.35

Trace complete.


Afrihost

Tracing route to 62.128.100.35 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 * 63 ms 61 ms jhb-up3.ip.adsl.co.za [169.1.5.29]
4 32 ms 41 ms 27 ms jhb-in1.ip.adsl.co.za [169.1.5.42]
5 88 ms 84 ms 82 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 26 ms 27 ms 27 ms 169-1-5-74.ip.afrihost.co.za [169.1.5.74]
7 28 ms 27 ms 27 ms 41.169.57.216
8 92 ms 87 ms 88 ms ix-ae-7-0.tcore1.JSO-Johannesburg.as6453.net [41.206.178.29]
9 206 ms 206 ms 207 ms if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
10 202 ms 200 ms 201 ms if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.57]
11 201 ms 200 ms 200 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
12 286 ms 285 ms 271 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
13 261 ms 257 ms 254 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
14 259 ms 269 ms 260 ms if-ae-7-2.tcore2.FNM-Frankfurt.as6453.net [80.231.200.78]
15 199 ms 200 ms 200 ms if-ae-12-2.tcore1.FNM-Frankfurt.as6453.net [195.219.87.2]
16 201 ms 201 ms 201 ms 195.219.156.146
17 245 ms 245 ms 246 ms mskn08.mskn193.transtelecom.net [188.43.11.90]
18 304 ms 300 ms 301 ms linxtelecom-gw.transtelecom.net [188.43.11.89]
19 315 ms 316 ms 315 ms r9-xe-5-0-0-0-Mow-Mar8-RU.linxtelecom.net [212.47.201.91]
20 315 ms 312 ms 285 ms as200107.r9-xe-3-1-0-719-Mow-Mar8-RU.linxtelecom.net [217.28.244.102]
21 326 ms 330 ms 326 ms 62.128.100.35

Trace complete.

Even downloads are affected tonight,between 15KB/s and 60KB/s.
 
Hydnon said:
For the last week my ping and packet loss in War Thunder was getting worse.

Tonight it is impossible to play ping 999 and packet loss 40%.

With Webafrica account ping is 270 and 0% packet loss.

Web Africa

Tracing route to 62.128.100.35 over a maximum of 30 hops

1 1 ms 1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 81 ms 177 ms 78 ms cdsl2-rba-vl2766-ipc.ip.isnet.net [196.38.73.86]
4 103 ms 26 ms 25 ms 196.38.73.85
5 88 ms 26 ms 27 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
6 55 ms 27 ms 32 ms core1-pkl-tg0-7-0-0.ip.isnet.net [168.209.1.162]
7 191 ms 191 ms 190 ms core1b-dock-ten-0-4-0-0sub8.ip.isnet.net [168.209.246.65]
8 262 ms 194 ms 193 ms mil-cr01-te6-2.lnd.stream-internet.net [195.66.224.218]
9 248 ms 221 ms 219 ms tct-cr02-ae2.192.ams.stream-internet.net [195.34.53.81]
10 318 ms 251 ms 250 ms anc-cr03-ae5.131.ff.stream-internet.net [212.188.42.18]
11 325 ms 251 ms 247 ms radio-cr01-ae4.135.hel.stream-internet.net [195.34.53.57]
12 316 ms 237 ms 238 ms mmon-cr01-be3.78.spb.stream-internet.net [212.188.29.110]
13 277 ms 265 ms 263 ms a433-cr01-be1.78.msk.stream-internet.net [212.188.2.54]
14 286 ms 247 ms 248 ms m9-cr05-ae9.77.msk.stream-internet.net [212.188.28.137]
15 271 ms 243 ms 244 ms m9-cr04-be3.77.msk.stream-internet.net [195.34.53.186]
16 284 ms 248 ms 246 ms 212.188.16.226
17 284 ms 249 ms 250 ms r9-xe-5-0-0-0-Mow-Mar8-RU.linxtelecom.net [212.47.201.91]
18 283 ms 250 ms 251 ms as200107.r9-xe-3-1-0-719-Mow-Mar8-RU.linxtelecom.net [217.28.244.102]
19 247 ms 247 ms 248 ms 62.128.100.35

Trace complete.


Afrihost

Tracing route to 62.128.100.35 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 * 63 ms 61 ms jhb-up3.ip.adsl.co.za [169.1.5.29]
4 32 ms 41 ms 27 ms jhb-in1.ip.adsl.co.za [169.1.5.42]
5 88 ms 84 ms 82 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 26 ms 27 ms 27 ms 169-1-5-74.ip.afrihost.co.za [169.1.5.74]
7 28 ms 27 ms 27 ms 41.169.57.216
8 92 ms 87 ms 88 ms ix-ae-7-0.tcore1.JSO-Johannesburg.as6453.net [41.206.178.29]
9 206 ms 206 ms 207 ms if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
10 202 ms 200 ms 201 ms if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.57]
11 201 ms 200 ms 200 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
12 286 ms 285 ms 271 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
13 261 ms 257 ms 254 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
14 259 ms 269 ms 260 ms if-ae-7-2.tcore2.FNM-Frankfurt.as6453.net [80.231.200.78]
15 199 ms 200 ms 200 ms if-ae-12-2.tcore1.FNM-Frankfurt.as6453.net [195.219.87.2]
16 201 ms 201 ms 201 ms 195.219.156.146
17 245 ms 245 ms 246 ms mskn08.mskn193.transtelecom.net [188.43.11.90]
18 304 ms 300 ms 301 ms linxtelecom-gw.transtelecom.net [188.43.11.89]
19 315 ms 316 ms 315 ms r9-xe-5-0-0-0-Mow-Mar8-RU.linxtelecom.net [212.47.201.91]
20 315 ms 312 ms 285 ms as200107.r9-xe-3-1-0-719-Mow-Mar8-RU.linxtelecom.net [217.28.244.102]
21 326 ms 330 ms 326 ms 62.128.100.35

Trace complete.

Even downloads are affected tonight,between 15KB/s and 60KB/s.
Click to expand...

The latencies on both accounts don't see great. :(

What type of Uncapped account do you have with us?
 
AfriGenie said:
The latencies on both accounts don't see great. :(

What type of Uncapped account do you have with us?
Click to expand...

It is a 4Mbps Business account.

Ping is usually 200ms to 240ms and the game is playable at that.

But the last week the packet loss made it impossible to play.

Last night I could not even log into the game server with afrihost but webafrica had no problem.
 
Rickster said:
I'm at work right now but last night was dead for sure, did you see anything?
Click to expand...

It looks like there is an active sync on your DSL line, with an active session. There is some data being moved, which leads me to believe that the connection is up, but not that there is anyone home at the moment.
 
Icemanbrfc said:
How is the home uncapped package for say 4 people streaming, on a 20mbps line?
Click to expand...

It could be fine, with a 20Mbps Home Uncapped account you can move 200GB over a 30-Day Rolling Window without being throttled at all.
 
Hydnon said:
It is a 4Mbps Business account.

Ping is usually 200ms to 240ms and the game is playable at that.

But the last week the packet loss made it impossible to play.

Last night I could not even log into the game server with afrihost but webafrica had no problem.
Click to expand...

We'll definitely need to do some troubleshooting with you to figure out where the packet loss is originating. Will you be able to play tonight?
 
AfriGenie said:
You can get an exact breakdown of the respective AUPs HERE.

The usage is measured over the previous 30-days and not calendar days. :)
Click to expand...

Lol, he needs a 1Gbps account min though.
1 Mbps: 20GB
2 Mbps: 40GB
4 Mbps: 80GB
5 Mbps: 80GB
8 Mbps: 100GB
10 Mbps: 120GB
20 Mbps: 200GB
40 Mbps: 250GB
50 Mbps: 250GB
100 Mbps: 300GB
1000 Mbps: 1000GB
Click to expand...
 
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