Afrihost Uncapped DSL Feedback

AfriFella said:
Sorry to hear that? Do you perhaps have any specific information for me such as what services you were trying to access such as Youtube, Netflix, Showmax, Twitch or any other swashbuckling site?
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I'm using Kodi-Exodus to stream.

I've no idea how to trace to any of the streams.
I just don't understand what is up with the Afrihost service for the past month or so. Everything worked fine any time of the day. Now, as soon as it's 18:00/19:00 then streaming goes to crap. I don't download anymore so I don't know what that service is like anymore though.

If Afrihost can just give a definitive answer as to what's going on then I'll better okay but just the constant run around and side stepping doesn't help much.
 
Rickster said:
But its a business account. :cry:


It went to full speed at about 22:30, clearly shaping.
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I see what you mean... Y:confused:ou don't have Business Optimization switched on without noticing, perhaps?
 
cAfstA said:
I'm using Kodi-Exodus to stream.

I've no idea how to trace to any of the streams.
I just don't understand what is up with the Afrihost service for the past month or so. Everything worked fine any time of the day. Now, as soon as it's 18:00/19:00 then streaming goes to crap. I don't download anymore so I don't know what that service is like anymore though.

If Afrihost can just give a definitive answer as to what's going on then I'll better okay but just the constant run around and side stepping doesn't help much.
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I think it's a bit hard to troubleshoot services that are not always linked to the most reliable international sources. I think troubleshooting YouTube as well as live international sources like Twitch will definitely be able to indicate any problems, if there are any. If not, we know the issue is most likely with the provider of the content, or the way you're accessing it. With that being said, are you using a VPN and any special DNS when accessing Exodus?
 
AfriFella said:
I think it's a bit hard to troubleshoot services that are not always linked to the most reliable international sources. I think troubleshooting YouTube as well as live international sources like Twitch will definitely be able to indicate any problems, if there are any. If not, we know the issue is most likely with the provider of the content, or the way you're accessing it. With that being said, are you using a VPN and any special DNS when accessing Exodus?
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But this is my issue....

If I can't provide tracert then so easily Afrihost is not the problem.

Anyway, I'm not using a VPN. As mentioned, there's never November an issue streaming up until about a month or so ago.

If this issue continues for this week and doesn't get better or solved then I'll move elsewhere then. I know you are just the mouthpiece on the forum but it really is tiring getting answers or results from y'all (Afrihost)
 
AfriFella said:
I see what you mean... Y:confused:ou don't have Business Optimization switched on without noticing, perhaps?
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Thats been off from day 1.

Also I noticed a bug in the CZ, my data usage shows double.

Its showing 50% on my main account and 50% on my Afrigreen account.

Eg: CZ says 200Gb used, Main account shows 100GB used and on AG 100GB used.

Ps, i dnt use my AG aco****.
 
cAfstA said:
But this is my issue....

If I can't provide tracert then so easily Afrihost is not the problem.

Anyway, I'm not using a VPN. As mentioned, there's never November an issue streaming up until about a month or so ago.

If this issue continues for this week and doesn't get better or solved then I'll move elsewhere then. I know you are just the mouthpiece on the forum but it really is tiring getting answers or results from y'all (Afrihost)
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This is definitely something that we can continue troubleshooting. How is your YouTube/ Twitch experience compared to Exodus?
 
Rickster said:
Thats been off from day 1.

Also I noticed a bug in the CZ, my data usage shows double.

Its showing 50% on my main account and 50% on my Afrigreen account.

Eg: CZ says 200Gb used, Main account shows 100GB used and on AG 100GB used.

Ps, i dnt use my AG aco****.
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The double reporting is something that does show up in clients with Afrigreen accounts from time to time. Would you like me to ask our Development Team to remove the account?
 
AfriFella said:
Not sure what you're saying here?

This looks like a normal international result. Let me know if you have any other test results to show me. :)
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Really now? Am I to believe that f-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2] sits on the other side of the ocean?

It doesn't matter. As my brother in law would say, "Julle moet f*kken aangaan".
 
FML your service gets worse every weekend, I can't browse and stream, I have to choose one or the other, just 2 more weeks then I'm rid of you guys, glory days of being the best ISP in the country is long gone it seems, you guys at Afrihost don't even try anymore.
 
dj2381 said:
FML your service gets worse every weekend, I can't browse and stream, I have to choose one or the other, just 2 more weeks then I'm rid of you guys, glory days of being the best ISP in the country is long gone it seems, you guys at Afrihost don't even try anymore.
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Overall performance should be pretty good at the moment. What speed is your DSL line on, at the moment? Which streaming service are you struggling with?
 
Abominable Intelligence said:
Really now? Am I to believe that f-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2] sits on the other side of the ocean?

It doesn't matter. As my brother in law would say, "Julle moet f*kken aangaan".
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It's best to look at your overall experience on the network, a traceroute helps us to narrow down any potential issues and problems but it isn't always representative of the overall latency.
 
Why are github downloads excruciatingly slow to the point where they timeout? Been like this for weeks now...

EDIT: Switched over to free 1GB. Full speed. I know I can't expect full speed at all on times on Uncapped Premium, but must it be so slow that the downloads actually stop?
 
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Vorastra said:
Why are github downloads excruciatingly slow to the point where they timeout? Been like this for weeks now...

EDIT: Switched over to free 1GB. Full speed. I know I can't expect full speed at all on times on Uncapped Premium, but must it be so slow that the downloads actually stop?
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If you enable a Turbocharge session on your Uncapped account do the speeds improve?
 
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