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Cell C fixed LTE data throughput experience

cr@zydude

Executive Member
Joined
Jul 20, 2008
Messages
6,674
#43
I cancelled my CellC and moved to Telkom.

The speeds are just wonderful.
Whenever I am tempted by CellC prices I remember the nightmare that their coverage and service is.

As much as I like the giga packages, I just can't risk it.
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,079
#44
Whenever I am tempted by CellC prices I remember the nightmare that their coverage and service is.

As much as I like the giga packages, I just can't risk it.
Hi cr@zydude

There's no rush, and feel free to purchase a prepaid sim card and test drive the network coverage, and service delivery.

We're confident that we can change your perception of us.

^MP
 

compu

Well-Known Member
Joined
Dec 10, 2013
Messages
125
#45
Hi cr@zydude

There's no rush, and feel free to purchase a prepaid sim card and test drive the network coverage, and service delivery.

We're confident that we can change your perception of us.

^MP
What nonsense, I bought the Afrihost deal... We have full LTE coverage in our area but my speed test showed me a download speed of 0,05kb and upload was non existent....

Surely you guys have to do something about this
 

Bruce_Wayne

Active Member
Joined
Jul 10, 2017
Messages
51
#46
Agree, BS..
PM sent. Check.
Call logged with Afrihost. Check.
Response from Afrihost.. reboot. Move router around... oh pleeez.. really?, done all that before I reached out..
 

compu

Well-Known Member
Joined
Dec 10, 2013
Messages
125
#47
Agree, BS..
PM sent. Check.
Call logged with Afrihost. Check.
Response from Afrihost.. reboot. Move router around... oh pleeez.. really?, done all that before I reached out..
After reading your response I am definitely canceling this crap, it disconnects for no odd reason, I rebooted 20 times yesterday alone, I am going back to RAIN, yeah their download speeds are kak but their network reliability is better than Cell C.

On a side note, I called CELL C today and their response was to first log a call with Afrihost but it seems like Afrihost is giving even more kak responses
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,079
#48
What nonsense, I bought the Afrihost deal... We have full LTE coverage in our area but my speed test showed me a download speed of 0,05kb and upload was non existent....

Surely you guys have to do something about this
Hi compu

Have you raised the matter with Afrihost, as they are your service provider?

^MP
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,079
#49
Agree, BS..
PM sent. Check.
Call logged with Afrihost. Check.
Response from Afrihost.. reboot. Move router around... oh pleeez.. really?, done all that before I reached out..

Hi Bruce_Wayne

We'd recommend that you submit your findings with Afrihost so that they can have the matter escalated even further.

^MP
 

compu

Well-Known Member
Joined
Dec 10, 2013
Messages
125
#50
Hi compu

Have you raised the matter with Afrihost, as they are your service provider?

^MP
So I did all the above, raised the matter, got a ticket number, sent a tracert, changed APN settings and well I will show you my speeds now
 
Joined
Nov 30, 2007
Messages
10
#54
Hi cr@zydude

There's no rush, and feel free to purchase a prepaid sim card and test drive the network coverage, and service delivery.

We're confident that we can change your perception of us.

^MP
I have a normal CellC data package, and am experiencing the same issues. Regular 'connection reset by peer' errors.

TCPDump shows the following:
Code:
20:56:40.413864 IP (tos 0x10, ttl 64, id 22478, offset 0, flags [DF], proto TCP (6), length 60)
    192.168.0.198.38806 > xxx.443: Flags , cksum 0xa606 (correct), seq 3763396849, win 29200, options [mss 1460,sackOK,TS val 1380683632 ecr 0,nop,wscale 7], length 0
20:56:40.857083 IP (tos 0x0, ttl 125, id 0, offset 0, flags [none], proto TCP (6), length 40)
    xxx.443 > 192.168.0.198.38806: Flags [R.], cksum 0x59a2 (correct), seq 0, ack 3763396850, win 0, length 0
Since I control that web site too, I did the same TCPdump there - and guess what, that SYN packet did not even reach the server. The RST was generated on the CellC network.

It looks like they have some sort of transparent proxy breaking things somewhere in their network...
 

Pantani

New Member
Joined
Oct 24, 2008
Messages
4
#55
Subscribed to Cell C LTE through Axxess. Abso bloody lutely useless service! :mad:

I ran 7 speed tests today and not once could I get more than 7mbps down speed. I ran one test with Telkom and immediately shot over 60mbps. I am so disgusted I want my money back. I feel like I have been taken back to 2005 using 3G. I'm living in Magaliessig, Fourways behind Monte Casino. Even my MTN 3G sim gets me better speed than Cell C LTE on a Huawei B315 router. All my testing was done with a Poynting external antenna attached and the Cell C LTE service still managed to underwhelm. See attached screenshot.

STAY AWAY FROM CELL C LTE!!!
 

Attachments

compu

Well-Known Member
Joined
Dec 10, 2013
Messages
125
#56
The speeds are terrible, I am definitely cancelling this nonsense. To open up a web page on mobile takes 30 seconds which is awful. I totally regret signing up for this deal
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,079
#58
Subscribed to Cell C LTE through Axxess. Abso bloody lutely useless service! :mad:

I ran 7 speed tests today and not once could I get more than 7mbps down speed. I ran one test with Telkom and immediately shot over 60mbps. I am so disgusted I want my money back. I feel like I have been taken back to 2005 using 3G. I'm living in Magaliessig, Fourways behind Monte Casino. Even my MTN 3G sim gets me better speed than Cell C LTE on a Huawei B315 router. All my testing was done with a Poynting external antenna attached and the Cell C LTE service still managed to underwhelm. See attached screenshot.

STAY AWAY FROM CELL C LTE!!!
Dear Pantani


Thank you for bringing this to our attention.

When did you start experiencing this issue and have you reported the matter before?


^NZ
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,079
#59
Hi there,

This isn't related to the topic (sorry about that), but may I know what phone you're using? Trying to get my WiFi Calling activated.

Dear Oxymoron


Thank you for reaching out.

May we have the name of the device (make and model) you are using so we can assist you.


^NZ
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,079
#60
The speeds are terrible, I am definitely cancelling this nonsense. To open up a web page on mobile takes 30 seconds which is awful. I totally regret signing up for this deal

Dear Compu


How long have you been experiencing issues with the network.


^NZ
 
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