Cell C Network Issues: Disconnects, Coverage, Throughput Problems - Report Here

Hi davyb

Our team has been struggling to reach you on the number you provided.

Please PM us an alternative and your email address.

^NS
 
Cell_C said:
Hi davyb

Our team has been struggling to reach you on the number you provided.

Please PM us an alternative and your email address.

^NS
Click to expand...

Yes it is true you tried to contact me but the issue is not on my side but somewhere on your network away from my setup at home but I will be sending you the e-mail address but it will not make a difference, last night I could not even play online.
 
DTBA said:
any news back from the network team ?
Click to expand...

N o they want to contact you as if there is something wrong on our side and we know it is somewhere in there network where there is something afoot.
 
Well I figured out that the big issue was the wifi was flaky. First thought was someone in the neighbourhood but as soon as I unplugged the adapter it starting working. Weird thing is it works in my PC. So probably the OS got damaged by all the crashes from Cell C's bad network. It's still not up to the standard it was a few weeks ago though.
 
Cell C's 3G network is terribly slow in Summerstrand, Port Elizabeth right now... so slow that loading MyBroadband pages take a while. Still waiting on Speedtest.net to finish loading. I have restarting my 3G modem, no improvements. YouTube plays on 144p :( What is really weird is a speedtest makes one think the network is fast, when in reality browsing and streaming is a pain :(

6547740776.png
 
koeks525 said:
Cell C's 3G network is terribly slow in Summerstrand, Port Elizabeth right now... so slow that loading MyBroadband pages take a while. Still waiting on Speedtest.net to finish loading. I have restarting my 3G modem, no improvements. YouTube plays on 144p :( What is really weird is a speedtest makes one think the network is fast, when in reality browsing and streaming is a pain :(

6547740776.png
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Speedtests are often prioritised. My connection is still slow particularly with local sites.
 
Same story

Speed test is fine on 3G :6550243441.png

But packetloss
Capture.jpg
 
I have an extra Telkom sim loaded with the 500GB promotion and just tested the ping differences between Cell C LTE and Telkom LTE and it's quite shocking. I joined a Battlefield 4 server hosted in the UK. On the Cell C sim the best ping I get is 220ms but it easily jumps to 250ms. On the Telkom sim ? 160 - 180ms, tops.

With all the popular games these days that are only possible to play on EU (War Thunder, Paladins, PUBG, Overwatch, LoL, DotA2 Ranked etc) that 60ms makes a massive difference.
 
Mity said:
Me to. Tested Telkom Mobile which has similar speeds but is stable. Hoping for a decent deal of the month for September.
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The sad part is that cellc did not replay after the post they made that they are looking into it ? or it was reported Bleh>< I still have 150 GB I need to use
 
Anybody having problems tonight? I can't even open mybb
 
Hi. We have a data challenge, and we are aware of network restrictions. We are working on it. We do apologize for the inconvenience. ^BM
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seem so
 
Internet seem to have stopped between 3 and 6 this afternoon.
 
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