Cool Ideas Fibre ISP - Feedback

[Heisenborg]

Wilgeheuwel vumatel aerial is down

 

[sand_man]

Down again in Norwood

 

[sand_man]

And back up.

 

[sand_man]

Or not.

 

[Camoh2006]

Helderkruin down also

 

[Looney]

Still down for me

 

[Looney]

Back up for me but won’t get too excited, will probably go down again soon.

 

[sand_man]

And up.

 

[PBCool]

Yeah it depends on the loops happening, is stable for now and the Vumatel aerial guys are investigating.

 

[Heisenborg]

Wilgeheuwel keeps coming up and dropping

 

[mugikhan]

Helderkruin also constantly dropping, there has been downtime every month on fibre, worse than adsl

 

[PBCool]

Helderkruin also constantly dropping, there has been downtime every month on fibre, worse than adsl

Yeah there seems to be an area specific issue in Helderkruin and surrounds, waiting on feedback from Vumatel but not having much joy.

 

[Looney]

I’m down again in Glenhazel. Seems like it’s going to be the whole day. Up and down and up and down.

 

[Heisenborg]

Down. Just down

 

[Looney]

Still down. This is the longest downtime I have had with Fibre so far. Very upset. I want to cry.

 

[dee1712]

I'm in Roodekrans and the whole day has been up and down. This fibre is extremely unreliable.

 

[ChocolateBadger]

Down in Ferndale.

 

[Heisenborg]

This crap makes me think adsl is better. I had 99.9% uptime with telkom

@pbcool wtf is going on????????

 

[F1ve_Claw]

Down in Craighall Park

Edit: Bit of a pingping - comes on and goes off. Error given is "Invalid Username / Password"
Edit v2: Currently back on

 

[Glock26]

Thanks for the SMS notification. It helps knowing that you know about it and it is being worked on.
Inconvenient, but it happens and no point losing the plot. Keeping us updated is great. We are all so reliant on the net nowadays that people lose their heads when they have downtime. The sun will come up tomorrow, and the network will be sorted, and we will carry on.