Cool Ideas Fibre ISP - Feedback

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ghostR said:
That is so dope, 110ms to London :love:
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Just wish ISPs on that end would also have such awesome routes back to our side. Asked my brothers in Spain and Poland to check latency to my side and both are around 200ms, better route would help a lot with their Plex viewing experience.
 
DrJohnZoidberg said:
@PBCool, did you guys change your routing to the EU/UK? Getting 30ms lower latency to both UK and Germany.

Interesting.

Tracert to Frankfurt. Direct hop from the local presence to London(?).

Code: 
Tracing route to 144.76.36.180
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  155.93.250.1
  2   111 ms   111 ms   110 ms  uoa-cust.coolideas.co.za [154.0.3.106]
  3   111 ms   111 ms   111 ms  v1000.core1.lon3.he.net [216.66.80.169]
  4   118 ms   165 ms   132 ms  100ge14-1.core1.lon2.he.net [184.105.64.237]
  5   121 ms   120 ms   128 ms  100ge6-2.core1.ams1.he.net [72.52.92.214]
  6   126 ms   125 ms   125 ms  hetzner.interxionfra4.nl-ix.net [193.239.117.110]
  7   129 ms   128 ms   153 ms  core23.fsn1.hetzner.com [213.239.229.74]
  8   129 ms   129 ms   129 ms  ex9k1.dc10.fsn1.hetzner.com [213.239.229.50]
  9   129 ms   130 ms   129 ms  144.76.36.180
Click to expand...

Think your device is reporting this incorrectly, currently the lowest latency to London from Cape Town is 140ms, which is what we see from PoP to PoP currently. those latencies would be great :)
 
DrJohnZoidberg said:
Just wish ISPs on that end would also have such awesome routes back to our side. Asked my brothers in Spain and Poland to check latency to my side and both are around 200ms, better route would help a lot with their Plex viewing experience.
Click to expand...

Can you get them to do some traces?
 
PBCool said:
Think your device is reporting this incorrectly, currently the lowest latency to London from Cape Town is 140ms, which is what we see from PoP to PoP currently. those latencies would be great :)
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Huh, that is weird.

From my Windows machine I get the low pings, on my Mac it shows the normal pings (+30ms higher than on Windows).

Any idea what would cause this?
 
There is something seriously funky with Windows. Reporting more than 200Mbps and lower pings than possible, I think Windows is trying to make me feel good :D

 
Turns out my entire computer was running "slow" for some weird reason. My clock was like 8 minutes slow, restarted the PC now time is correct again and pings back to normal.
 
DrJohnZoidberg said:
Turns out my entire computer was running "slow" for some weird reason. My clock was like 8 minutes slow, restarted the PC now time is correct again and pings back to normal.
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Quite strange :).
 
Cool Ideas Fiber ISP - Feedback

Just want to double check, would I be able to connect to CISP with an Ubiquity Edgerouter X and Unify AC Pro? The router has the option to set an eth port as a wan port and supports dhcp on the wan, from my understanding that is all what is required on a Vuma installation.
 
Kloon said:
Just want to double check, would I be able to connect to CISP with an Ubiquity Edgerouter X and Unify AC Pro? The router has the option to set an eth port as a wan port and supports dhcp on the wan, from my understanding that is all what is required on a Vuma installation.
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Yep, That should work fine, as long as it can set a port as a WAN port (or has a WAN port) and allows you to receive Dynamic IP/DHCP over that port, you should be good to go :)
 
ghostR said:
Yep, That should work fine, as long as it can set a port as a WAN port (or has a WAN port) and allows you to receive Dynamic IP/DHCP over that port, you should be good to go :)
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Yes capable of all that, thanks!
 
I just signed up for cisp with tt connect as the fibre provider. I was previously with Fredd. My speed tests are not good
6950212148.png

Any issues you are aware of causing this?
 
icecoder said:
I just signed up for cisp with tt connect as the fibre provider. I was previously with Fredd. My speed tests are not good
View attachment 489636

Any issues you are aware of causing this?
Click to expand...

What area of JHB are you in? There was a poster with that same issue a while back im sure PBCool will assist.

Do you mind doing a UK speed test for me?

Oh and how was Fredd?
 
Modderfontein
speedtest london http://www.speedtest.net/result/6950442395.png
Fredd.... OMG. I dont understand how an isp like that is in business? Nobody seems to have any understanding of networking. The actual speed was decent and when it worked it was good.. When it didnt work, you looking at a few days downtime and endless phone calls.
Just changing to to cisp pushed their team to the limit :) That includes the guys from TT connect.
That said my experience with cool ideas has been good so far. Just need to iron out the last issues here
 
icecoder said:
I just signed up for cisp with tt connect as the fibre provider. I was previously with Fredd. My speed tests are not good
View attachment 489636

Any issues you are aware of causing this?
Click to expand...

Looks almost like a ONT profile issue, As if TTConnect have loaded the wrong profile/rate limit statements for downstream speeds onto the ONT as upload seems fine. Or could be a backhaul issue.
 
Last edited:
Did a speedtest earlier today and the line was 100s.. well 92/94... and no its not the wifi :-)
 
icecoder said:
Did a speedtest earlier today and the line was 100s.. well 92/94... and no its not the wifi :-)
Click to expand...

You're testing via Cable right? :p

From what time did you start to experience the issue?
 
icecoder said:
Modderfontein
speedtest london http://www.speedtest.net/result/6950442395.png
Fredd.... OMG. I dont understand how an isp like that is in business? Nobody seems to have any understanding of networking. The actual speed was decent and when it worked it was good.. When it didnt work, you looking at a few days downtime and endless phone calls.
Just changing to to cisp pushed their team to the limit :) That includes the guys from TT connect.
That said my experience with cool ideas has been good so far. Just need to iron out the last issues here
Click to expand...

That sucks, im close to you in Bedford, also on CISP and TT and even though my current line is not as bad as yours, CISP tries hard and hopefully should be sorted eventually.

THe fact that FREDD wasnt great scares me as they are TT Connect.

I hope your issue is an easier one then mine.

My international tests... :(

http://www.speedtest.net/result/6950634493.png
ON a 100/100 line.
 
Savvoh said:
That sucks, im close to you in Bedford, also on CISP and TT and even though my current line is not as bad as yours, CISP tries hard and hopefully should be sorted eventually.

THe fact that FREDD wasnt great scares me as they are TT Connect.

I hope your issue is an easier one then mine.

My international tests... :(

http://www.speedtest.net/result/6950634493.png
ON a 100/100 line.
Click to expand...

What do your local speedtests look like btw?

Looks like the common denominator here is TTConnect
 
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