Cool Ideas Fibre ISP - Feedback

[maumau]

@PBCool The vumatel one

 

[maumau]

Hi PB, just spoke to Ianda in CI support. He says I can redo the registration with another ID number.

Doing it now.

 

[PBCool]

@PBCool The vumatel one

You can just have Vumatel remove it or update it with the right details. What is the issue with your registration?

 

[Mr Scratch]

Are you still seeing the flapping?

Have looked at my logs, seems to be happening around 2pm until 3pm every once in a while

 

[maumau]

You can just have Vumatel remove it or update it with the right details. What is the issue with your registration?

Tks Paul. Thought you'd gone to bed have activated with my daughter's ID.

Tks for the help.

 

[PBCool]

Have looked at my logs, seems to be happening around 2pm until 3pm every once in a while

Once in a while as in every day at those times?

 

[PBCool]

Tks Paul. Thought you'd gone to bed have activated with my daughter's ID.

Tks for the help.

Cool

 

[Mr Scratch]

Once in a while as in every day at those times?

Every 3-5 days from a quick glance at the past month, at those times.

 

[Zassie]

So i see AWS Direct Connect is now in CPT https://www.teraco.co.za/news/aws-direct-connect-now-available/

Any news on when Cool Idea clients will be able to use it instead of JHB? ?

 

[PBCool]

So i see AWS Direct Connect is now in CPT https://www.teraco.co.za/news/aws-direct-connect-now-available/

Any news on when Cool Idea clients will be able to use it instead of JHB? ?

We've filtered out CPT clients from the JHB direct connect. So CPT clients route directly to London.

 

[PBCool]

Every 3-5 days from a quick glance at the past month, at those times.

Please PM me your results.

 

[ajan]

We've filtered out CPT clients from the JHB direct connect. So CPT clients route directly to London.

Is this for Vumatel and Octotel only? EU/Ireland ping for AWS still hovers around 180-200 for me.

 

[MDE]

We've filtered out CPT clients from the JHB direct connect. So CPT clients route directly to London.

Maybe he means connect to the CT1 node instead of London and JB1.

 

[Zassie]

Maybe he means connect to the CT1 node instead of London and JB1.

View attachment 515305

Correct haha

 

[ScrooV]

Intermittent problems in Sundowner? 90% off, occasional bursts that are working. Anyone else having issues?

 

[PBCool]

Maybe he means connect to the CT1 node instead of London and JB1.

View attachment 515305

No I don't, I mean we don't use the direct connect for CT customers. We carry it to London ourselves. At the moment

 

[PBCool]

Is this for Vumatel and Octotel only? EU/Ireland ping for AWS still hovers around 180-200 for me.

Yeah I will filter out Openserve customers as well

 

[ScrooV]

PBCool - can you help, please!

 

[jasweb]

It still takes that amount of time, they need to come and install the ONT and provision it, then we courier router.

Thanx.. Will follow up with Metrofibre when we can start contacting ISPs

J

 

[PBCool]

PBCool - can you help, please!

View attachment 515353

Have you logged it?