Cool Ideas Fibre ISP - Feedback

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DrJohnZoidberg said:
Do love my pfSense though, always so seamless (except when I wonder why the hell Youtube is buffering).

JE6QIQ4h.png
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How do you enable this view of the gateway groups?
 
Hi

Its slowwwww again in Wilgeheuwel. Same as last night around this time
 
Mierzen said:
Hi. I am also one of the unlucky ones on Openserve's network that have been struggling with terrible latency for most of this month.
[MENTION=394133]PBCool[/MENTION], is the JHB change you talked about meant to solve the issues from Pretoria as well?

My latency in League of Legends is still the same - unplayable. Terribly unstable - constantly cycling between 189 and 360 ms.

Here are some WinMTR results:
LoL 104.160.141.3: https://paste.ee/p/YL5Zc#OIHXR4VTs5ECn7tJb7Ea2EINrAm5uS8L
LoL 185.40.65.1: https://paste.ee/p/Y2twg#zapUrL2afQchHmdVGosLC2KyNdLNbQzv
LoL 162.249.72.1: https://paste.ee/p/3R6Jr#UnOQlbZ8aZDQNkCF1xXQKEzTIf1TTC8S
www.facebook.com: https://paste.ee/p/wt8wA#w4TQvQyIlXIL5ZZ5udAkl2I14qr0R8EV
cisp.co.za: https://paste.ee/p/amiyg#itfNsVoOULPURQ28MLRW2tA5KeJmRniu
telkom.co.za: https://paste.ee/p/ZagJf#HX15hMLxFvTI8AVumPwfsyHfA7pwh0E6
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PBCool said:
Thanks I'll have a look from the upstream side are these for two different games?
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[MENTION=394133]PBCool[/MENTION], yesterday didn't turn out as planned.

In any case, I tested just now. Ping still varies between 190-ish and 360-ish, cycling constantly.

The three LoL servers are all for League of Legends. I found the first IP while Googling for a LoL server to ping test. As for the second two - I don't know exactly what the difference between those and the first one is - those two are two that Riot's support staff asked me to ping. Here is a transcript of their support where they said the issue is not with them. You can get the some of the files I mention from my support ticket #COOL-20180607-110465.


So, herewith some updated tests, for what it's worth:
LoL 104.160.141.3: from WinMTR, directly from router.
LoL 185.40.65.1
LoL 162.249.72.1
Some bonus ones to other EU servers (that I just Googled). I don't play these games so I can't comment on in-game latency.


It's worth noting that when playing using another ISP but on the same PC, I don't experience this unstable latency.
 
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Interwebs a bit wonky - Little Falls

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 128 | 128 | 0 | 0 | 1 | 0 |
| 154.0.0.110 - 3 | 117 | 114 | 2 | 2 | 4 | 3 |
| 154.0.4.193 - 3 | 117 | 114 | 2 | 2 | 4 | 2 |
| c29-backbone.coolideas.co.za - 6 | 105 | 99 | 2 | 2 | 4 | 2 |
| 154.0.2.33 - 3 | 117 | 114 | 2 | 2 | 4 | 3 |
| 154.0.2.30 - 1 | 125 | 124 | 2 | 2 | 8 | 3 |
| optinet-2.jinx.net.za - 2 | 121 | 119 | 2 | 3 | 4 | 3 |
| 197-80-7-80.jhb.mweb.co.za - 1 | 125 | 124 | 20 | 25 | 196 | 22 |
| 197-81-226-77.jhb.mweb.co.za - 3 | 117 | 114 | 21 | 25 | 194 | 24 |
| 197-81-226-53.jhb.mweb.co.za - 4 | 113 | 109 | 22 | 37 | 415 | 29 |
| 197-81-229-4.jhb.mweb.co.za - 3 | 117 | 114 | 21 | 24 | 41 | 22 |
| 197-81-229-11.jhb.mweb.co.za - 4 | 113 | 109 | 21 | 23 | 31 | 22 |
| ns1.novicus.co.za - 2 | 121 | 119 | 21 | 23 | 33 | 21 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
Mierzen said:
[MENTION=394133]PBCool[/MENTION], yesterday didn't turn out as planned.

In any case, I tested just now. Ping still varies between 190-ish and 360-ish, cycling constantly.

The three LoL servers are all for League of Legends. I found the first IP while Googling for a LoL server to ping test. As for the second two - I don't know exactly what the difference between those and the first one is - those two are two that Riot's support staff asked me to ping. Here is a transcript of their support where they said the issue is not with them. You can get the some of the files I mention from my support ticket #COOL-20180607-110465.


So, herewith some updated tests, for what it's worth:
LoL 104.160.141.3: from WinMTR, directly from router.
LoL 185.40.65.1
LoL 162.249.72.1
Some bonus ones to other EU servers (that I just Googled). I don't play these games so I can't comment on in-game latency.


It's worth noting that when playing using another ISP but on the same PC, I don't experience this unstable latency.
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So the majority of the issues seem lol related, as the latencies from the other games are fine. I have a ticket open with upstream and have requested peering with riot games directly. So will have feedback for you asap.
 
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PBCool said:
So the majority of the issues seem lol related, as the latency from the other games are fine. I have a ticket open with upstream and have requested peering with riot games directly. So will have feedback for you asap.
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Thanks. Will keep an eye out.
I play LoL almost exclusively, so if it stays like this I'll have to consider other options unfortunately.
 
Mierzen said:
Thanks. Will keep an eye out.
I play LoL almost exclusively, so if it stays like this I'll have to consider other options unfortunately.
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No of course, I requested peering on Tuesday and haven't heard anything. Can mess with the routing to work around it possibly.
 
PBCool said:
No of course, I requested peering on Tuesday and haven't heard anything. Can mess with the routing to work around it possibly.
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Sounds like that's a temporary fix but worth trying for in the meantime?
 
Anyone know what the current lead time is for new CI fibre sign-ups? Signed up for fibre (via Octotel) yesterday and haven't heard anything...
 
Packetloss and disconnects again tonight ^_^;; Any issues guys ?
 
chopsky said:
Anyone know what the current lead time is for new CI fibre sign-ups? Signed up for fibre (via Octotel) yesterday and haven't heard anything...
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Depends on the demand at the time, let me know if you don't hear anything tomorrow.
 
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