Y'all Qaeda
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My notice period with Webafrica is coming to an end tomorrow. So I'd like to swop to you - is support and everything working over the weekend? Will this be doable?
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Cool Ideas Fibre ISP - Feedback
- Thread starter paulosouthafrica
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Which fibre network?
Y'all Qaeda
Username approved by US Airforce
Which fibre network?
Vumatel.
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If it's Trenched then the process is automatic, but support can help if you need. Login to https://shop.vumatel.co.za and just order your package with us
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It depends on a few factors, lead time is usually a week or two.
Y'all Qaeda
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If it's Trenched then the process is automatic, but support can help if you need. Login to https://shop.vumatel.co.za and just order your package with us
Great! It is trenched. So on Sunday, I just browse to there, order the package and my uncles name is Bob? No need to reset anything? Do I need to use the supplied router, as I have a better one already
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Great! It is trenched. So on Sunday, I just browse to there, order the package and my uncles name is Bob? No need to reset anything? Do I need to use the supplied router, as I have a better one already
Correct, You can use whatever router you want, just set it to obtain IP automatically. If the auto-provision has an issue then call support for help or drop me a message if you still dont come right.
Y'all Qaeda
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Thank you! Will do.
Great! I got the standard response from the other guys of 1-6 months. But they have other ISPs pushing hard and claiming a few days
rvanwyk
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Seeing degraded downstream throughput again in Wilgeheuwel. Vumatel Aerial.
Yster21
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Yup, same. Here we go again.
Heisenborg
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Seriously????
You have said that 3 nights in a row now. Where do i ask for credit on the cisp portal, i signed up for 100mb, not 5mb!!
Can we have proper feedback?
rvanwyk
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Yster21
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7:46pm
8:17pm
8:17pm
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Yeap unfortunately that is the case, we don't have control of the carrier network and I have escalated. I have personally messaged a director this evening as well.
As soon as I have a response I will provide.
rvanwyk
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Thank you
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Unfortunately applies to the layer2. Same escalation as above. As soon as I have anything will let you know. Apologies for the frustrations!
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