Cool Ideas Fibre ISP - Feedback

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Looney said:
Ah ok, I believe the configuration is a relatively quick thing and can be done remotely in 10 - 20 mins
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Yes so long as someone gets assigned to do so, then it happens quickly :).
 
mugikhan said:
@PBCool No response?
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Fibrehoods/Vumatel aerial is supposed to call and schedule an install date, give Vumatel and speak to installations and confirm they have your application? If you don't come right let me know.
 
Internet just bombed out on SADV @PBCool

Can't even seem to get a sync...
 
So vuma called me today to install vibre..

I'm going with cool ideas..

Should I go with 20/20 or 50/5

General streaming...
Netflix
Supersport
Maybe some downloads
Gaming
Fifa
GTA

Cctv over the network

No plex.. maybe over the local network... but not much.

Ideas?
 
If you're not going to be uploading much (eg, dropbox, google drive, etc) then the 50/5 should be fine.
 
I've just got the 50/5 and it's more than adequate. Going from a crappy "4mb" line, the difference is truly astounding actually.

I must say, I was really impressed with the Vuma installation team. They arrived on time and were very fast and professional.

I'm also REALLY impressed with Coolideas! PBCool responded instantly to a pm I sent him when I was having setup issues (it was just me being dof ) and they were very quick to sort out a billing issue today when I called them.

I'm a very happy chap :)
 
Vuilhaas said:
I've just got the 50/5 and it's more than adequate. Going from a crappy "4mb" line, the difference is truly astounding actually.

I must say, I was really impressed with the Vuma installation team. They arrived on time and were very fast and professional.

I'm also REALLY impressed with Coolideas! PBCool responded instantly to a pm I sent him when I was having setup issues (it was just me being dof ) and they were very quick to sort out a billing issue today when I called them.

I'm a very happy chap :)
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Glad to hear it!
 
Vuilhaas said:
I've just got the 50/5 and it's more than adequate. Going from a crappy "4mb" line, the difference is truly astounding actually.

I must say, I was really impressed with the Vuma installation team. They arrived on time and were very fast and professional.

I'm also REALLY impressed with Coolideas! PBCool responded instantly to a pm I sent him when I was having setup issues (it was just me being dof ) and they were very quick to sort out a billing issue today when I called them.

I'm a very happy chap :)
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How long did they take to install?
 
@PBCool

I am currently moving and got a very confusing email for CISP. Do I need to cancel my old Fibrehoods account with you guys and re-open a new one at the new location? I thought a simple transfer between locations should have been possible?

If this is true, it means I will have to pay, for a month, two accounts concurrently. Would not be happy with that :|
 
F1ve_Claw said:
@PBCool

I am currently moving and got a very confusing email for CISP. Do I need to cancel my old Fibrehoods account with you guys and re-open a new one at the new location? I thought a simple transfer between locations should have been possible?

If this is true, it means I will have to pay, for a month, two accounts concurrently. Would not be happy with that :|
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As things stand there is no transfer feature, so you need to cancel and move (this is for the line specifically) we will only ever bill you for one account though from our side. Drop me a mail paul at cisp.co.za and I'll have someone overlook the process for you.
 
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