Cool Ideas Fibre ISP - Feedback

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[MENTION=394133]PBCool[/MENTION] (or anyone that knows) why would it not be possible to assign a static ip on vuma aerial, but possible through trenched?
 
Concentric said:
[MENTION=394133]PBCool[/MENTION] (or anyone that knows) why would it not be possible to assign a static ip on vuma aerial, but possible through trenched?
Click to expand...

It's possible to assign static on both, but it's not an option on a home service. What do you need a fixed IP for?
 
PBCool said:
It's possible to assign static on both, but it's not an option on a home service. What do you need a fixed IP for?
Click to expand...
Just hosting some private stuff.
Dyndns does work, not essential, but id like a static.Im not a pbcool customer (yet) but the isp said trenched was possible aerial was not. Apparently they were talking bs.
 
[MENTION=394133]PBCool[/MENTION], just a question on speed upgrades with Octotel - do they happen within minutes/hours or days?
 
mercurial said:
[MENTION=394133]PBCool[/MENTION], just a question on speed upgrades with Octotel - do they happen within minutes/hours or days?
Click to expand...

It's a manual process on their side so usually a day or so.
 
CRE4MPIE said:
Experiencing major packet loss in the Little Falls area to international - Any issues ?

Microsoft Windows [Version 10.0.17134.165]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\Users\Way>ping -t www.bbc.co.uk

Pinging www.bbc.net.uk [212.58.244.70] with 32 bytes of data:
Request timed out.
Request timed out.
Reply from 212.58.244.70: bytes=32 time=186ms TTL=50
Reply from 212.58.244.70: bytes=32 time=186ms TTL=50
Request timed out.
Reply from 212.58.244.70: bytes=32 time=184ms TTL=50
Reply from 212.58.244.70: bytes=32 time=188ms TTL=50
Reply from 212.58.244.70: bytes=32 time=185ms TTL=50
Request timed out.
Reply from 212.58.244.70: bytes=32 time=182ms TTL=50
Reply from 212.58.244.70: bytes=32 time=179ms TTL=50
Reply from 212.58.244.70: bytes=32 time=179ms TTL=50
Reply from 212.58.244.70: bytes=32 time=187ms TTL=50
Reply from 212.58.244.70: bytes=32 time=211ms TTL=50
Reply from 212.58.244.70: bytes=32 time=189ms TTL=50
Reply from 212.58.244.70: bytes=32 time=184ms TTL=50
Request timed out.

View attachment 538875

Local Speedtest seems unaffected...


Microsoft Windows [Version 10.0.17134.165]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\Users\Way>ping -t www.cisp.co.za

Pinging www.cisp.co.za [154.0.13.95] with 32 bytes of data:
Reply from 154.0.13.95: bytes=32 time=5ms TTL=59
Reply from 154.0.13.95: bytes=32 time=2ms TTL=59
Reply from 154.0.13.95: bytes=32 time=2ms TTL=59
Reply from 154.0.13.95: bytes=32 time=2ms TTL=59
Reply from 154.0.13.95: bytes=32 time=2ms TTL=59
Reply from 154.0.13.95: bytes=32 time=4ms TTL=59
Reply from 154.0.13.95: bytes=32 time=2ms TTL=59
Reply from 154.0.13.95: bytes=32 time=2ms TTL=59
Reply from 154.0.13.95: bytes=32 time=2ms TTL=59
Reply from 154.0.13.95: bytes=32 time=2ms TTL=59
Reply from 154.0.13.95: bytes=32 time=2ms TTL=59
Reply from 154.0.13.95: bytes=32 time=2ms TTL=59
Reply from 154.0.13.95: bytes=32 time=2ms TTL=59
Reply from 154.0.13.95: bytes=32 time=2ms TTL=59
Reply from 154.0.13.95: bytes=32 time=2ms TTL=59


View attachment 538873

Trying to play PUBG but it's unplayable with even the slightest bit of packetloss ...
Click to expand...

[MENTION=394133]PBCool[/MENTION] - Still getting some weird and wonderful packet loss over here


Request timed out.
Reply from 212.58.249.213: bytes=32 time=168ms TTL=51
Reply from 212.58.249.213: bytes=32 time=164ms TTL=51
Reply from 212.58.249.213: bytes=32 time=165ms TTL=51
Reply from 212.58.249.213: bytes=32 time=168ms TTL=51
Reply from 212.58.249.213: bytes=32 time=166ms TTL=51
Request timed out.
Reply from 212.58.249.213: bytes=32 time=165ms TTL=51
Reply from 212.58.249.213: bytes=32 time=173ms TTL=51
Reply from 212.58.249.213: bytes=32 time=171ms TTL=51
Request timed out.
Reply from 212.58.249.213: bytes=32 time=164ms TTL=51
Reply from 212.58.249.213: bytes=32 time=167ms TTL=51
Reply from 212.58.249.213: bytes=32 time=168ms TTL=51
Reply from 212.58.249.213: bytes=32 time=173ms TTL=51
Reply from 212.58.249.213: bytes=32 time=164ms TTL=51
Request timed out.
Reply from 212.58.249.213: bytes=32 time=169ms TTL=51
Reply from 212.58.249.213: bytes=32 time=164ms TTL=51
Reply from 212.58.249.213: bytes=32 time=165ms TTL=51
Reply from 212.58.249.213: bytes=32 time=165ms TTL=51

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 203 | 203 | 0 | 0 | 0 | 0 |
| 154.0.0.113 - 0 | 203 | 203 | 1 | 1 | 3 | 2 |
| 154.0.4.193 - 0 | 203 | 203 | 1 | 1 | 3 | 2 |
| 154.0.2.33 - 0 | 203 | 203 | 1 | 1 | 6 | 2 |
| 154.0.1.138 - 0 | 203 | 203 | 1 | 2 | 14 | 2 |
| 154.0.4.117 - 0 | 203 | 203 | 1 | 2 | 82 | 3 |
| 154.0.4.254 - 2 | 191 | 188 | 162 | 168 | 183 | 164 |
| v1000.core1.lon3.he.net - 1 | 199 | 198 | 164 | 169 | 197 | 164 |
| 10ge3-1.core1.lon1.he.net - 2 | 191 | 188 | 163 | 172 | 263 | 165 |
| rt-lonap-b.thdo.bbc.co.uk - 0 | 203 | 203 | 163 | 169 | 181 | 177 |
| No response from host - 100 | 40 | 0 | 0 | 0 | 0 | 0 |
| ae1.er02.lbh.bbc.co.uk - 0 | 203 | 203 | 164 | 170 | 189 | 177 |
| 132.185.252.130 - 0 | 203 | 203 | 174 | 200 | 299 | 193 |
| bbc-vip151.lbh.bbc.co.uk - 3 | 187 | 183 | 164 | 170 | 320 | 164 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
Last edited:
Same thing as last night, internet just pegged.... North Riding (Evotel), what is going on every bladdy evening?! International basically down again
 
Zodiak said:
Same thing as last night, internet just pegged.... North Riding (Evotel), what is going on every bladdy evening?! International basically down again
Click to expand...

It's your fiber provider, not cisp.
 
Good evening all have been running ping plotter and it is showing cisp as having large packet loss. Screenshot I have is 30%
 
Zodiak said:
As much as I would like to blame Evotel for this as I cannot stand them, this appears to be CISP as others are also reporting packet loss and last night it was a CISP issue
Click to expand...

Its not cisp, I am with them and have zero international problems.

What address are you getting packet loss against?
 
I'm on ADSL and have check my vox and webafrica account and seems something died in the past 30 minutes. Sites don't load. Not even youtube or twitch. Something died I think.
 
Looks like the same device is playing up again, we are scheduling a replacement for tomorrow and mitigating it for tonight.
 
PBCool said:
Looks like the same device is playing up again, we are scheduling a replacement for tomorrow and mitigating it for tonight.
Click to expand...

[MENTION=394133]PBCool[/MENTION] - Who does this effect ?
 
PBCool said:
Looks like the same device is playing up again, we are scheduling a replacement for tomorrow and mitigating it for tonight.
Click to expand...

Thanks PBCool, my internet died again now, couldn't even load this site. You guys have a contingency until it is replaced so that at least we can stream TV etc.?
 
@#$% internet again. Can't stay connected.

I thought fibre was supposed to be stable, but it's becoming worse than LTE. :S
 
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