Cool Ideas Fibre ISP - Feedback

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MrR030TZA said:
OK great, but you mentioned the word "Buy" the router I got from you was free, do you know if this will be free to get or how much do I have to pay extra?
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The gigabit router isn't free, hence the term sell and buy :). I don't know the price off hand as it changes with stock and the rand dollar etc. Drop them a mail.
 
PBCool said:
Do you have a ticket number I can follow up on? Unfortunately these are the processes we need to follow to narrow down line issues.
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Sure, I will PM you the ticket number, a ticket that has been ongoing for 2 months if not longer.
 
PBCool said:
Thanks
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Thank you for looking into it, I can confirm that all my international Speedtests won't go past 12 megs on a 50 meg Fibre line, Local is maxing out. I've done different countries and servers etc.
 
[MENTION=394133]PBCool[/MENTION]

Found a fix for my packet loss in CSGO.

For some reason this packet loss was still here, and I couldn't figure it out. So I figured, let me Google to see if others had the issue, looks like it is not just in SA.

Found this:
https://steamcommunity.com/app/730/discussions/0/2534848209922898200/

I am not quite sure yet what that command does, but as soon as I did, the packet loss went away in the game.

Edit:
This post explains: https://www.reddit.com/r/GlobalOffensive/comments/53wy3w/new_92116_networking_update_what_to_do/

So I wonder, what on earth have caused a need for this.
Its as if, the MTU somewhere on the network changed, either on Vumatel or further up to the Valve CSGO servers in JHB.
But yeah looks like this is it.
 
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Tinuva said:
[MENTION=394133]PBCool[/MENTION]

Found a fix for my packet loss in CSGO.

For some reason this packet loss was still here, and I couldn't figure it out. So I figured, let me Google to see if others had the issue, looks like it is not just in SA.

Found this:
https://steamcommunity.com/app/730/discussions/0/2534848209922898200/

I am not quite sure yet what that command does, but as soon as I did, the packet loss went away in the game.
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the command net_maxroutable alters the max byte size of a single packet.

So basically it's preventing CSGO sending packets that need to be fragmented.
 
Sinbad said:
the command net_maxroutable alters the max byte size of a single packet.

So basically it's preventing CSGO sending packets that need to be fragmented.
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Thank you, also just found it in reddit. Very annoying that this is needed all of a sudden. Wonder what changed.
 
Tinuva said:
Thank you, also just found it in reddit. Very annoying that this is needed all of a sudden. Wonder what changed.
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Try sending an unfragmented packet to the server and see if 1500 makes it?
 
PBCool said:
Try sending an unfragmented packet to the server and see if 1500 makes it?
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ok.

Code: 
outlawstar@outlawstar:~$ ping -c 4 -M do -s 1473 155.133.238.163
PING 155.133.238.163 (155.133.238.163) 1473(1501) bytes of data.
ping: local error: Message too long, mtu=1500
ping: local error: Message too long, mtu=1500
ping: local error: Message too long, mtu=1500
ping: local error: Message too long, mtu=1500

--- 155.133.238.163 ping statistics ---
4 packets transmitted, 0 received, +4 errors, 100% packet loss, time 3056ms

outlawstar@outlawstar:~$ ping -c 4 -M do -s 1472 155.133.238.163
PING 155.133.238.163 (155.133.238.163) 1472(1500) bytes of data.
1480 bytes from 155.133.238.163: icmp_seq=1 ttl=56 time=21.4 ms
1480 bytes from 155.133.238.163: icmp_seq=2 ttl=56 time=21.4 ms
1480 bytes from 155.133.238.163: icmp_seq=3 ttl=56 time=21.4 ms
1480 bytes from 155.133.238.163: icmp_seq=4 ttl=56 time=21.4 ms

--- 155.133.238.163 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3004ms
rtt min/avg/max/mdev = 21.412/21.449/21.491/0.150 ms
So 1472 works, 1473 dont, which is expected, because 1473 needs an MTU of 1501. So its not MTU that is the issue then.
 
PBCool said:
What does patchy mean :)
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It is there - just slow. Been having issues which seem intermittent. My "grey area" paid for provider which I use in a Kodi add-on is not streaming international very well, but worked perfectly at around 3. Tried 3g and it works fine though:/

Local is 100% fine
 
F1ve_Claw said:
It is there - just slow. Been having issues which seem intermittent. My "grey area" paid for provider which I use in a Kodi add-on is not streaming international very well, but worked perfectly at around 3. Tried 3g and it works fine though:/

Local is 100% fine
Click to expand...

On Vumatel aerial?
 
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