Cool Ideas Fibre ISP - Feedback

[ekske1]

Are things on Openserve better this morning?

Pings of 1k+ in Path of Exile (Pretoria). "Maintenance" still ongoing at Openserve?

Lazy ping to google: https://pastebin.com/2Tsw9YeW

 

[Johanagr]

Pings of 1k+ in Path of Exile (Pretoria). "Maintenance" still ongoing at Openserve?

Yeah it's bad spoke to support now they are waiting for feedback from Openserve

 

[ekske1]

Yeah it's bad spoke to support now they are waiting for feedback from Openserve

haha well back to non ping sensitive game(s) then...

 

[ForDLaz]

I'm on openserve 200/100. Just ran a speedtest - ping 60ms, down 184Mbs, up 0,24Mbs. Connection is almost unuseable.

Just re-ran speedtest now:

ping 117, down 0.49, up 0.18

Back to the days of dialup

 

[fixx]

Hi PBCool, seems like the issue is back again. It seems the same is happening that was going on 2 months or so ago when Openserve's network had latency issues during peak hours. Last night at 10pm it was perfect, 6ms local, now the latency is down to 65+ average locally with 6% loss. There is definitely an issue somewhere.

 

[PBCool]

Yeah Openserve have a major outage affecting all traffic to Teraco, same as yesterday which was resolved but has happened again. I am hoping for an update after 1PM.

 

[PBCool]

Openserve traffic levels look to be normalising again, but they can't confirm all links are restored yet.

 

[ekske1]

@PBCool Thank you for the updates.

 

[fixx]

Thank you for the great feedback!

 

[Johanagr]

It's broken again Operserve

 

[PBCool]

It's broken again Operserve

Traffic graphs look normal.

 

[ekske1]

It's broken again Operserve

Traffic graphs look normal.

Latency wise I suppose. Given up on PoE for today



switched to 10.x.x.x

 

[jannier]

Hi Guys

Please may I ask to run https://www.bandwidthplace.com/ test, stating what fiber network and speed.

EDIT: Please blank IP.

Vuma trenched 200/200

 

[wingnut771]

Vuma trenched 200/200

Very nice!

We're getting Vuma soon, this is my 20mb ADSL.

All ISP's are the same and speedtest.net is normal so I can only blame IPC.

 

[moosag]

Can you give me your ticket number so I can investigate?

Hi

I submitted a ticket a few weeks ago but got the typical response of working together to troubleshoot
I cant troubleshoot issue after issue. There has been a total service degradation. Can you PM me to discuss.

 

[PBCool]

Hi

I submitted a ticket a few weeks ago but got the typical response of working together to troubleshoot
I cant troubleshoot issue after issue. There has been a total service degradation. Can you PM me to discuss.

Sure have PM'ed.

 

[mithrandi]

(Vumatel trenched, 200/200) Seems to be hitting a limit somewhere because it maxes out at 50 Mbps for no apparent reason.

 

[jvrs]

@PBCool

Are you aware of any movement regarding the SACS cable ?

 

[PBCool]

@PBCool

Are you aware of any movement regarding the SACS cable ?

Nothing yet, they were planning on hopefully going live in October but havent heard anything further, so I think we will be lucky if it's this year.

 

[MDE]

@PBCool

Are you aware of any movement regarding the SACS cable ?

Nothing yet, they were planning on hopefully going live in October but havent heard anything further, so I think we will be lucky if it's this year.

Source : https://techcentral.co.za/first-southern-transatlantic-cable-in-service-soon/82101/

"Nunes expects to finalise testing of Sacs by the end of July or early August. “One issue is the data centre in Fortaleza is a little bit late (in construction), so we need a way to start deploying the service on the Sacs system before the data centre is ready. It will not be later than September.”

As PBcool said...probably not his year..