Cool Ideas Fibre ISP - Feedback

[PBCool]

I did get back online not long after, but

"unrelated"
"coincidence"
"Line related"

No this one was me, apologies. We are rolling back some config.

 

[Radioboy]

No this one was me, apologies. We are rolling back some config.

Where are we standing with the issue at the moment ?

You stated that you guys have started to see a pattern ? Any idea what might be the problem ? More and more people are reporting this issue...

 

[PBCool]

I do not know, surely your staff can tell you?

Yeah just trying to see what has been communicated to you, I will follow up.

 

[PBCool]

Where are we standing with the issue at the moment ?

You stated that you guys have started to see a pattern ? Any idea what might be the problem ? More and more people are reporting this issue...

Config has been rolled back so we will see if it continues from now.

 

[zx14]

Yeah just trying to see what has been communicated to you, I will follow up.

O.K apologies, I wondered WTF you meant, and if I had to contact TTC (Please God never!)

 

[zx14]

Yeah just trying to see what has been communicated to you, I will follow up.

No problem, apologies for being abrupt.

 

[Radioboy]

Config has been rolled back so we will see if it continues from now.

Dropped again. 15:56.

 

[zx14]

Tayla has contacted me, tests run.

We will see.......................

 

[SeaSickMama]

Having issues, no connectivity mfn kyalami/carlswald

 

[Furbz]

Wonderful.
Down AGAIN in kyalami.
This is getting out of hand

 

[Mercury12]

I've also lost connectivity..I'm on Metrofibre

 

[Phinix]

@PBCool Sent you a pm.

 

[nk1]

Same here MFN Kyalami Hills.

 

[SeaSickMama]

Just got this from MFN directly

We did send out emails to all of our ISP's and our resellers. It would appear all of our direct MetroFibre customers are connected so we are working with our ISPs to investigate. I will pass on your details to the team to check. Thanks in advance for understanding

———————-

Hi there ......, yes we are experiencing some issues and technicians have been dispatched to assess.

 

[Veneficus]

Bad connection for international traffic through SADV connection since this afternoon.
Local appears to respond fine
But my 50Mbps link is giving between 5 and 12Mbps for International connection to New York. Alternating constantly.
Fast Netflix speedtest

English (US)
Your Internet speed is
5.1

Mbps


Latency
Unloaded
12 ms

Loaded
97 ms

Upload
Speed
16 Mbps
Client Edenvale, ZA 155.93.154./ CoolIdeas
Server(s) Johannesurg, ZA | Johannesburg, ZA

 

[Furbz]

At least you have a link. I'm dead

 

[qdada]

Same here, FireStream on MFN, Sunninghill

 

[Radioboy]

Dropped again 21:02

 

[bar1]

No connectivity, Lonehill, sadv

 

[SeaSickMama]

Connectivity seems to be restored MFN not at home just looking via my USG