Cool Ideas Fibre ISP - Feedback

Hunted · Oct 15, 2018

stormiezzz said:
I am getting the exact same issue with a 100/10 line. Below is my result.

View attachment 565481

Did a traceroute to the Randburg speedtest server and this is what i got: Not good at all.

Tracing route to u2nx-cust.coolideas.co.za [154.0.13.125]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms DSL-AC55U [172.26.24.4]
2 1 ms 1 ms 1 ms 155.*.*.*
3 1 ms 1 ms 1 ms c3h-backbone.coolideas.co.za [154.0.1.125]
4 1 ms 1 ms 1 ms cd-backbone.coolideas.co.za [154.0.1.13]
5 141 ms 141 ms 141 ms uwu-cust.coolideas.co.za [154.0.4.158]
6 298 ms 297 ms 298 ms c2x-backbone.coolideas.co.za [154.0.1.105]
7 298 ms 298 ms 299 ms uva-cust.coolideas.co.za [154.0.4.102]
8 299 ms 298 ms 299 ms c35-backbone.coolideas.co.za [154.0.2.113]
9 301 ms 301 ms 301 ms urm-cust.coolideas.co.za [154.0.3.226]
10 302 ms 301 ms 301 ms u2nx-cust.coolideas.co.za [154.0.13.125]

Speed23 · Oct 15, 2018

MTN chartwell north also down. Logged a call

stormiezzz · Oct 15, 2018

This is my result to Durban which is not too bad but to Randburg it's horrible.

Hunted said:
Did a traceroute to the Randburg speedtest server and this is what i got: Not good at all.

Tracing route to u2nx-cust.coolideas.co.za [154.0.13.125]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms DSL-AC55U [172.26.24.4]
2 1 ms 1 ms 1 ms 155.*.*.*
3 1 ms 1 ms 1 ms c3h-backbone.coolideas.co.za [154.0.1.125]
4 1 ms 1 ms 1 ms cd-backbone.coolideas.co.za [154.0.1.13]
5 141 ms 141 ms 141 ms uwu-cust.coolideas.co.za [154.0.4.158]
6 298 ms 297 ms 298 ms c2x-backbone.coolideas.co.za [154.0.1.105]
7 298 ms 298 ms 299 ms uva-cust.coolideas.co.za [154.0.4.102]
8 299 ms 298 ms 299 ms c35-backbone.coolideas.co.za [154.0.2.113]
9 301 ms 301 ms 301 ms urm-cust.coolideas.co.za [154.0.3.226]
10 302 ms 301 ms 301 ms u2nx-cust.coolideas.co.za [154.0.13.125]

Sabre · Oct 15, 2018

No connection on MTN fiber in Lonehill

KantSnyer · Oct 15, 2018

Can confirm general dodginess as well, OpenServe Centurion

stormiezzz · Oct 15, 2018

Even more interesting is that I did a ST from CT to RocketNet JHB and the result is better than when I do a ST to CISP JHB. Go figure. It would seem that CISP has a problem in the Randburg area???

stormiezzz said:
This is my result to Durban which is not too bad but to Randburg it's horrible.

View attachment 565491

PBCool · Oct 15, 2018

Cape Town routing should be fixed as well.

John Tempus · Oct 15, 2018

internet is usable in capetown again but still noticing bizarre hop changes mid icmp.

Pinging google.com [216.58.223.46] with 32 bytes of data:
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54
Reply from 216.58.223.46: bytes=32 time=300ms TTL=54
Reply from 216.58.223.46: bytes=32 time=161ms TTL=54
Reply from 216.58.223.46: bytes=32 time=164ms TTL=54
Reply from 216.58.223.46: bytes=32 time=160ms TTL=54
Reply from 216.58.223.46: bytes=32 time=20ms TTL=54
Reply from 216.58.223.46: bytes=32 time=163ms TTL=54
Reply from 216.58.223.46: bytes=32 time=160ms TTL=54
Reply from 216.58.223.46: bytes=32 time=20ms TTL=54
Reply from 216.58.223.46: bytes=32 time=160ms TTL=54
Reply from 216.58.223.46: bytes=32 time=24ms TTL=54
Reply from 216.58.223.46: bytes=32 time=159ms TTL=54
Reply from 216.58.223.46: bytes=32 time=300ms TTL=54
Reply from 216.58.223.46: bytes=32 time=159ms TTL=54
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54
Reply from 216.58.223.46: bytes=32 time=22ms TTL=54
Reply from 216.58.223.46: bytes=32 time=24ms TTL=54
Reply from 216.58.223.46: bytes=32 time=24ms TTL=54
Reply from 216.58.223.46: bytes=32 time=24ms TTL=54
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54
Reply from 216.58.223.46: bytes=32 time=303ms TTL=54
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54

stormiezzz · Oct 15, 2018

Unfortunately still getting a bad result. Not fixed yet.

PBCool said:
Cape Town routing should be fixed as well.

Hunted · Oct 15, 2018

PBCool said:
Cape Town routing should be fixed as well.

Hi @PBCool

Nope it still look stuffed.

Zassie · Oct 15, 2018

Eish.... Cape Town to Twitch Relay :/

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 172.18.7.225 - 0 | 100 | 100 | 0 | 0 | 6 | 0 |
| 155.93.227.1 - 0 | 100 | 100 | 0 | 7 | 179 | 1 |
| c3h-backbone.coolideas.co.za - 0 | 100 | 100 | 0 | 0 | 3 | 0 |
| cd-backbone.coolideas.co.za - 0 | 100 | 100 | 1 | 1 | 2 | 1 |
| c1p-backbone.coolideas.co.za - 0 | 100 | 100 | 18 | 69 | 147 | 20 |
| uzh-cust.coolideas.co.za - 0 | 100 | 100 | 18 | 200 | 302 | 162 |
| u13q-cust.coolideas.co.za - 0 | 100 | 100 | 18 | 185 | 304 | 163 |
| uxd-cust.coolideas.co.za - 0 | 100 | 100 | 19 | 203 | 303 | 163 |
| u173-cust.coolideas.co.za - 0 | 100 | 100 | 19 | 192 | 442 | 163 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Hunted · Oct 15, 2018

John Tempus said:
internet is usable in capetown again but still noticing bizarre hop changes mid icmp.

Pinging google.com [216.58.223.46] with 32 bytes of data:
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54
Reply from 216.58.223.46: bytes=32 time=300ms TTL=54
Reply from 216.58.223.46: bytes=32 time=161ms TTL=54
Reply from 216.58.223.46: bytes=32 time=164ms TTL=54
Reply from 216.58.223.46: bytes=32 time=160ms TTL=54
Reply from 216.58.223.46: bytes=32 time=20ms TTL=54
Reply from 216.58.223.46: bytes=32 time=163ms TTL=54
Reply from 216.58.223.46: bytes=32 time=160ms TTL=54
Reply from 216.58.223.46: bytes=32 time=20ms TTL=54
Reply from 216.58.223.46: bytes=32 time=160ms TTL=54
Reply from 216.58.223.46: bytes=32 time=24ms TTL=54
Reply from 216.58.223.46: bytes=32 time=159ms TTL=54
Reply from 216.58.223.46: bytes=32 time=300ms TTL=54
Reply from 216.58.223.46: bytes=32 time=159ms TTL=54
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54
Reply from 216.58.223.46: bytes=32 time=22ms TTL=54
Reply from 216.58.223.46: bytes=32 time=24ms TTL=54
Reply from 216.58.223.46: bytes=32 time=24ms TTL=54
Reply from 216.58.223.46: bytes=32 time=24ms TTL=54
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54
Reply from 216.58.223.46: bytes=32 time=303ms TTL=54
Reply from 216.58.223.46: bytes=32 time=162ms TTL=54

usable, but that ping is all over the show.

lkswan747 · Oct 15, 2018

Dont know what to make of fibre! Been connected to Vumatel/CISP for two and a bit months and had three outages so far albeit short ones?

John Tempus · Oct 15, 2018

lkswan747 said:
Dont know what to make of fibre! Been connected to Vumatel/CISP for two and a bit months and had three outages so far albeit short ones?

That unlucky, this is probably the first and biggest issue in over a year on CISP/Vumatel fiber. Seeing how many other networks are affected I can only assume someone shared across all networks failed miserably.

SeaSickMama · Oct 15, 2018

Up and Down all the time. Think this is the 4th iteration now

Hunted · Oct 15, 2018

John Tempus said:
That unlucky, this is probably the first and biggest issue in over a year on CISP/Vumatel fiber. Seeing how many other networks are affected I can only assume someone shared across all networks failed miserably.

Agree, this is biggest issue I had of being with them over the last 10 months.

PBCool · Oct 15, 2018

DJZassie said:
Eish.... Cape Town to Twitch Relay :/

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 172.18.7.225 - 0 | 100 | 100 | 0 | 0 | 6 | 0 |
| 155.93.227.1 - 0 | 100 | 100 | 0 | 7 | 179 | 1 |
| c3h-backbone.coolideas.co.za - 0 | 100 | 100 | 0 | 0 | 3 | 0 |
| cd-backbone.coolideas.co.za - 0 | 100 | 100 | 1 | 1 | 2 | 1 |
| c1p-backbone.coolideas.co.za - 0 | 100 | 100 | 18 | 69 | 147 | 20 |
| uzh-cust.coolideas.co.za - 0 | 100 | 100 | 18 | 200 | 302 | 162 |
| u13q-cust.coolideas.co.za - 0 | 100 | 100 | 18 | 185 | 304 | 163 |
| uxd-cust.coolideas.co.za - 0 | 100 | 100 | 19 | 203 | 303 | 163 |
| u173-cust.coolideas.co.za - 0 | 100 | 100 | 19 | 192 | 442 | 163 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Yeah try again.

PBCool · Oct 15, 2018

Hunted said:
Hi @PBCool

Nope it still look stuffed.

View attachment 565503

Try again.

Hunted · Oct 15, 2018

PBCool said:
Try again.

Hi @PBCool

Looking much better, in my case my download and upload speed is not where it should be.. might be something else.

stormiezzz · Oct 15, 2018

Hi @PBCool

It seems to be all good now. Thanks.

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