Cool Ideas Fibre ISP - Feedback

PBCool · Oct 15, 2018

Sabre said:
No connection on MTN fiber in Lonehill

Our guys and MTN are investigating.

KantSnyer · Oct 15, 2018

Looking good this side too

SeaSickMama · Oct 15, 2018

gone out again

Sabre · Oct 15, 2018

PBCool said:
Our guys and MTN are investigating.

Confirmed with other residents in my complex on same MTN fibre backbone, they are using MTN as isp and they are working so issue on cool ideas side

newb5000 · Oct 15, 2018

MFN Lonehill with CISP as ISP, internet access is sporadic.

Code:

$ ping www.google.com
PING www.google.com (216.58.223.36): 56 data bytes
64 bytes from 216.58.223.36: icmp_seq=0 ttl=58 time=6.299 ms
64 bytes from 216.58.223.36: icmp_seq=1 ttl=58 time=34.505 ms
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
64 bytes from 216.58.223.36: icmp_seq=4 ttl=58 time=6.492 ms
64 bytes from 216.58.223.36: icmp_seq=5 ttl=58 time=7.405 ms
64 bytes from 216.58.223.36: icmp_seq=6 ttl=58 time=6.873 ms
64 bytes from 216.58.223.36: icmp_seq=7 ttl=58 time=7.465 ms
Request timeout for icmp_seq 8
Request timeout for icmp_seq 9
64 bytes from 216.58.223.36: icmp_seq=10 ttl=58 time=6.448 ms
64 bytes from 216.58.223.36: icmp_seq=11 ttl=58 time=6.484 ms
64 bytes from 216.58.223.36: icmp_seq=12 ttl=58 time=8.190 ms
64 bytes from 216.58.223.36: icmp_seq=13 ttl=58 time=6.525 ms
Request timeout for icmp_seq 14
Request timeout for icmp_seq 15
64 bytes from 216.58.223.36: icmp_seq=16 ttl=58 time=7.487 ms
64 bytes from 216.58.223.36: icmp_seq=17 ttl=58 time=6.312 ms
64 bytes from 216.58.223.36: icmp_seq=18 ttl=58 time=49.577 ms
64 bytes from 216.58.223.36: icmp_seq=19 ttl=58 time=7.295 ms
Request timeout for icmp_seq 20
Request timeout for icmp_seq 21
64 bytes from 216.58.223.36: icmp_seq=22 ttl=58 time=7.373 ms
64 bytes from 216.58.223.36: icmp_seq=23 ttl=58 time=6.881 ms
64 bytes from 216.58.223.36: icmp_seq=24 ttl=58 time=7.367 ms
Request timeout for icmp_seq 25
Request timeout for icmp_seq 26
Request timeout for icmp_seq 27
64 bytes from 216.58.223.36: icmp_seq=28 ttl=58 time=7.070 ms
64 bytes from 216.58.223.36: icmp_seq=29 ttl=58 time=8.165 ms
64 bytes from 216.58.223.36: icmp_seq=30 ttl=58 time=7.314 ms
Request timeout for icmp_seq 31
Request timeout for icmp_seq 32
Request timeout for icmp_seq 33
64 bytes from 216.58.223.36: icmp_seq=34 ttl=58 time=6.399 ms
64 bytes from 216.58.223.36: icmp_seq=35 ttl=58 time=6.509 ms
64 bytes from 216.58.223.36: icmp_seq=36 ttl=58 time=8.139 ms
Request timeout for icmp_seq 37
Request timeout for icmp_seq 38
Request timeout for icmp_seq 39
64 bytes from 216.58.223.36: icmp_seq=40 ttl=58 time=7.240 ms
64 bytes from 216.58.223.36: icmp_seq=41 ttl=58 time=14.456 ms
64 bytes from 216.58.223.36: icmp_seq=42 ttl=58 time=8.503 ms
Request timeout for icmp_seq 43
Request timeout for icmp_seq 44
Request timeout for icmp_seq 45
64 bytes from 216.58.223.36: icmp_seq=46 ttl=58 time=6.241 ms
64 bytes from 216.58.223.36: icmp_seq=47 ttl=58 time=8.747 ms
64 bytes from 216.58.223.36: icmp_seq=48 ttl=58 time=7.082 ms
Request timeout for icmp_seq 49
Request timeout for icmp_seq 50
Request timeout for icmp_seq 51
64 bytes from 216.58.223.36: icmp_seq=52 ttl=58 time=6.542 ms
64 bytes from 216.58.223.36: icmp_seq=53 ttl=58 time=6.803 ms
64 bytes from 216.58.223.36: icmp_seq=54 ttl=58 time=32.515 ms

dotdan · Oct 15, 2018

PBCool said:
There is a switch related issue affecting Benoni, we've implemented a workaround and will be replacing it tomorrow.

Thanks PBCool.

As attached on a 50/50 line. Not dead, but not working so lekker as others put it.

Speed23 · Oct 15, 2018

MTN Chartwell back for now

Indie · Oct 15, 2018

So much packet loss on my side; vuma trenched, Sunward Park

PBCool · Oct 15, 2018

Indie said:
So much packet loss on my side; vuma trenched, Sunward Park

Yeap aware of it investigating

ToxicBunny · Oct 15, 2018

Just signed up and wondering if there is an issue in the Durban area.... Can't seem to get much more than 40mbps on a 100mbps connection.

PBCool · Oct 15, 2018

Indie said:
So much packet loss on my side; vuma trenched, Sunward Park

Should be resolved.

ghostR · Oct 15, 2018

ToxicBunny said:
Just signed up and wondering if there is an issue in the Durban area.... Can't seem to get much more than 40mbps on a 100mbps connection.

What fibre operator, out of interest?

bozzy · Oct 15, 2018

Vuma trenched in Farrarmere Benoni still up and down - pfSense box showing packet loss

Hxx · Oct 15, 2018

bozzy said:
Vuma trenched in Farrarmere Benoni still up and down - pfSense box showing packet loss

Same here in Northmead - up and down since this afternoon - again a few moments ago.... very frustrating

8tpg88 · Oct 15, 2018

Vumatel trenched in Atlasville Boksburg also up and down. Very annoying

PBCool · Oct 15, 2018

8tpg88 said:
Vumatel trenched in Atlasville Boksburg also up and down. Very annoying

Traffic and monitoring are showing fine since my last post.

ToxicBunny · Oct 15, 2018

ghostR said:
What fibre operator, out of interest?

Vumatel trenched in pinetown

Tinuva · Oct 15, 2018

@PBCool

Still look like something up between JHB and CPT from CPT side.

For example this trace:

Code:

 Host                                                                                              Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. router.lan                                                                                      0.0%    12    0.4   0.4   0.4   0.5   0.0
 2. 155.93.227.1                                                                                    0.0%    11    1.3  19.0   1.2  90.7  34.5
 3. c3h-backbone.coolideas.co.za                                                                    0.0%    11    1.1   1.1   1.0   1.2   0.0
 4. cd-backbone.coolideas.co.za                                                                     0.0%    11    1.3   1.3   1.3   1.4   0.0
 5. c6t-backbone.coolideas.co.za                                                                    0.0%    11  141.3  97.3  18.7 141.5  61.0
    c1p-backbone.coolideas.co.za
    uoa-cust.coolideas.co.za
 6. 154.0.4.53                                                                                     70.0%    11  161.1  67.9  21.3 161.1  80.7
    154.0.3.113
    uzh-cust.coolideas.co.za
 7. c35-backbone.coolideas.co.za                                                                   70.0%    11   21.5  22.1  21.3  23.6   1.3
    c39-backbone.coolideas.co.za
 8. u139-cust.coolideas.co.za                                                                      70.0%    11  161.3 115.4  21.4 163.5  81.4
 9. google.jinx.net.za                                                                             70.0%    11   20.0  22.1  20.0  24.4   2.2
10. 72.14.239.129                                                                                  70.0%    11   56.3  34.2  22.1  56.3  19.2

You can see this on my smokeping here:
https://netmon.heaven.za.net/smokeping/smokeping.cgi?target=Google.Google-JNB

Tinuva · Oct 15, 2018

Looks like equal cost load balancing from CPT to JHB through the direct path and through LON. No idea what you using for your IGP but that probably need some tweaking after something changed.

sand_man · Oct 16, 2018

I continue to be perplexed at the poor upload performance on my account, specifically Dropbox. I barely exceed 12Mbps. What gives?

I got in excess of 20Mbps when connected to MTN LTE (basically 80% of max attainable upload speed on the MTN account).

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