Cool Ideas Fibre ISP - Feedback

Status
Not open for further replies.
Fjorko said:
@Looney - Try to download this and tell me what speed it comes down at. Then we will try it again later tonight.

http://30.download.real-debrid.com/speedtest/test.rar

This has become a mission for me and I want to find out what the issue is here....

Also - if anyone knows of a buddy out there that has fibre - but not with CISP - give them that link and ask them to report the download speed. Give as much detail as you can i.e

Mine is listed below :

Time: 20:07
Speed Achieved after 2 min: 949KB/s
Test Device: Lenovo Laptop
Wifi/Ethernet: Wireless AC @ 600Mbp/s
ISP: CISP
FLP: Openserve
Package:100/50
Click to expand...

My results:

Time: 20:57
Speed Achieved after 2 min: 6-12 MB/s
Test Device: Win10 PC with IDM (8 threads)
Wifi/Ethernet: Ethernet, gigabit
ISP: CISP
FLP: Vuma trenched
Package:100/100

RD.PNG
 
Looks like a possible fibre break between Teraco CPT and JHB. Just got confirmation from my team. Our ISP network is also being affected.
 
Twitch 13th 907PM.jpg

Twitch performing very well tonight. Last two times I've said that it broke 20min later, holding thumbs it stays like this.
 
I needed to practice for FIA race tomorrow, now I cant because of network issues. So disappointed right now
 
DERoestorf said:
I needed to practice for FIA race tomorrow, now I cant because of network issues. So disappointed right now
Click to expand...

Unfortunately this is not on Cool Idea's side. Other ISPs are also being affected by this. JHB to CPT is most likely running on a backup link at this time.

I can't reach any of our core routers in JHB via our core Teraco route. :crying:
 
Time: 21:27
Speed Achieved after 2 min: 5.3mb/s (fluctuated between 2.8mb/s and spiked to 11mb/s
Test Device: Desktop
Wifi/Ethernet: Wired @ 1gbps
ISP: CISP
FLP: Vuma Trenched
Package: 200/200
 

Attachments

  • Real Debrid Test.jpg
    Real Debrid Test.jpg
    14.5 KB · Views: 39
Yeah something is off tonight .It says 1 hour for a 9gb update on a 200Mbps openserve line (not to mention twitch buffering like crazy )

@image132 Are you running merlin and if so is your wtfast working after the latest beta files ?
 
S.Claus said:
Yeah something is off tonight .It says 1 hour for a 9gb update on a 200Mbps openserve line (not to mention twitch buffering like crazy )

@image132 Are you running merlin and if so is your wtfast working after the latest beta files ?
Click to expand...

Nope. I never flashed my router to merlin and since its pretty old it never came with wtfast. Sorry bud.

This is actually the first night this week twitch has worked without issue for me. Wonder if its related to everyone else's internet being broken.
 
Okay, what I can gather for those with twitch issues. Well, i have no issues and I'm on a 100Mbps MFN line and this is @1080 Source no matter the time of the day. Not Alternative player nothing, i stream all sorts of stuff from PUBG to Dota and some CSGO. My area is a rather quiet place so older people don't seem to use up the network too much here maybe hence less congestion. But besides that

If you do a tracert to live.twitch.tv and it points to Fra being France then you most likely using the CISP DNS with is 154.0.1.1
If you continue to have issues with it pointing to France, change your DNS to googles 8.8.8.8 or CloudFlare 1.1.1.1 and then it should route you to Rio for twitch on the tracert, give either one a try and see how it goes.
 
under_sky said:
Okay, what I can gather for those with twitch issues. Well, i have no issues and I'm on a 100Mbps MFN line and this is @1080 Source no matter the time of the day. Not Alternative player nothing, i stream all sorts of stuff from PUBG to Dota and some CSGO. My area is a rather quiet place so older people don't seem to use up the network too much here maybe hence less congestion. But besides that

If you do a tracert to live.twitch.tv and it points to Fra being France then you most likely using the CISP DNS with is 154.0.1.1
If you continue to have issues with it pointing to France, change your DNS to googles 8.8.8.8 or CloudFlare 1.1.1.1 and then it should route you to Rio for twitch on the tracert, give either one a try and see how it goes.
Click to expand...

Thanks for the suggestion with regards to the DNS.

I'll try it out and report back.
 
Here are my France Results using the CISP DNS
1542142359504.png

Then with the Google DNS 8.8.8.8
1542142419137.png

What the average stream shows 1542142606608.png

Plus this is all on Windows 10 not Linux
 
I've set mine to 1.1.1.1 for the time being, still being routed via live-fra.twitch.tv but browsing does seem a tad snappier and currently streaming Twitch without the Alternate player plugin, 1080p like a boss. Will try it out again tomorrow throughout the day and tomorrow evening. Will test the Google DNS servers too and see what happens. Thanks for the suggestions, will be sure to post my findings here :)

EDIT: My Twitch stats
Twitch stats.jpg

EDIT 2: Running two 1080p streams now without issues. Hope this lasts :cool:
6WT3NwH
 
Last edited:
StoneCold said:
I've set mine to 1.1.1.1 for the time being, still being routed via live-fra.twitch.tv but browsing does seem a tad snappier and currently streaming Twitch without the Alternate player plugin, 1080p like a boss. Will try it out again tomorrow throughout the day and tomorrow evening. Will test the Google DNS servers too and see what happens. Thanks for the suggestions, will be sure to post my findings here :)

EDIT: My Twitch stats
View attachment 578410

EDIT 2: Running two 1080p streams now without issues. Hope this lasts :cool:
6WT3NwH
Click to expand...
I too can now steam 4K RD no problem... I tried a few... but this will only last until peak... so I think i have come to the conclusion that it's definitely contention or congestion related...must be.

Only thing now is... what to do about it (if anything)
 
That test file comes down at 25MB/s for me. Tested now though and pulled using idm. 200/200 vumetal aerial. Windows 10 pc, wired.
Fjorko said:
I too can now steam 4K RD no problem... I tried a few... but this will only last until peak... so I think i have come to the conclusion that it's definitely contention or congestion related...must be.

Only thing now is... what to do about it (if anything)
Click to expand...
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X