Cool Ideas Fibre ISP - Feedback

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ryanrich

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Eish, I tried that RD test.rar file and get 700KB/sec with single threaded Chrome download and 4.5MB/sec if using FDM multi thread. 100Mb on Frogfoot. This is about right for all my international downloads though... :(
 
StoneCold

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I'll too test the RD test.rar file once I'm home and post my results. Twitch via my android box was looking good this morning between 6:00am and 8:00am for 1080p via Wifi. Will test this afternoon and tonight again as it obviously wasn't peak time when I tested it.
 
SeaSickMama

SeaSickMama

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Although one thing thats pissing me off is the upload speed to google drive of late. Was never an issue really

Speed on the upload 1542189489342.png
 
Fjorko

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I just want to know one thing - why are some having good speed to RD - yet others are so slow and we all go over CISP - is it the FLP's ????

Come guys - I'm sure collectively we have enough brain power to figure this out by process of elimination....

There MUST be a reason - even if the reason is RD themselves - the answer still eludes us all.
 
Looney

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Where is PBCool? Why isn’t he here to answer our questions regarding the RD issues.
 
Fjorko

Fjorko

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ArtyLoop said:
They made me rethink mine for sure... went with Vox in the end...
Click to expand...

The intention ( at least mine ) is not to put people off CISP - definitely not - I was one of those guys that couldn't WAIT to get signed up with them. I was so sick and tired of my LTE with Telkom.

I just feel so disappointed having such great expectations from the start, and now feeling let down by what i get for my money - especially because we pay SO MUCH for these products. I'm not unthankful ( on the contrary ). I know very few people have access to fibre in SA, but maaaaaaan...come on !!! 100Mbps or 200Mps - we should NOT be struggling like this... no matter who's to blame for the issues...

Only thing i guess is if the issues lie at the source - but i think it's been proven that in the case of RD - some guys have great speed, while others struggle...
 
Henrico101

Henrico101

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So, i'm quite late to the party, don't have any tests with me, but can give a bit of side information.

Heavy CSGO player here and also avid twitch viewer.
Short and sweet - The amount of Packet loss I have on CSGO since I've joined Cool Ideas is actually insane. Thought it was just me, asked around, my buddies in Joburg also have packet loss in CSGO, but only with Cool Ideas. When I asked for an investigation by CISP, I was told to get the valve server IP's... yikes. I'm sure they are just laying around, yeah?
Twitch - only way I can watch with no issue is when using the twitch5 chrome extension.

Openserve 100/50 line.
 
DJZassie

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Pretty certain 90% of the issues are back-haul provider issues....

PBCool is most probably in a million meetings and coms with the representatives of these back-haul providers, which is probably why he is not so active here at the moment...

generally speaking, every time i have had a major issue, friends on different ISPs but same back-haul have had the same or similar issues...
 
I

image132

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Fjorko said:
The intention ( at least mine ) is not to put people off CISP - definitely not - I was one of those guys that couldn't WAIT to get signed up with them. I was so sick and tired of my LTE with Telkom.

I just feel so disappointed having such great expectations from the start, and now feeling let down by what i get for my money - especially because we pay SO MUCH for these products. I'm not unthankful ( on the contrary ). I know very few people have access to fibre in SA, but maaaaaaan...come on !!! 100Mbps or 200Mps - we should NOT be struggling like this... no matter who's to blame for the issues...

Only thing i guess is if the issues lie at the source - but i think it's been proven that in the case of RD - some guys have great speed, while others struggle...
Click to expand...

I think this is a little naive. Sure having fiber and now finally world class line speeds is great and a MASSIVE (I can't emphasize this enough) step in the right direction, the internet and its services aren't as simple as "I have a faster line therefore everything should be perfect."

Here have a look at this:
overwatch_league_cities.jpg


This is the server distribution around the world for Overwatch league. Notice something? Africa is one of about 12 locations around the world who doesn't have a server. Yes I understand Overwatch is just a game but in the time I've been around the internet this is pretty par for the course of where international companies put servers. Actually its probably more generous than what most companies would do. We (Africa) just don't register on their radars. Amazon web services is another one that comes to mind.

The issues of not having local servers can be immense. Usually games, and I'd make an educated guess and say applications too, are built to be used at 90ms and less. We get 140 at absolute best, thats still well outside that range. Just think about what happens to one packet if gets lost at 140ms compared to what happens if you were using it at 20ms.

From what I've seen and read our fiber internet is probably on par or better than America's is, however they have the luxury of having every server and online service being BUILT for them.

Ugh I'm not saying it can't be done and it frustrates me that I can't always watch twitch but I do at least understand SOME of the challenges of making an international service like twitch work correctly, there are lots of moving parts some of which out of CISP's hands.
 
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