Cool Ideas Fibre ISP - Feedback

[sand_man]

Testing with IDM is useless as we're testing single thread speed.

So what is an acceptable rate for a single thread download? I don't ever see better than 5MB/s on a 200Mbps line...

 

[sand_man]

3-4MB/s using Chrome built in download manager. Tested 6am..

And that's connected to MTN LTE. So in real world performance my MTN LTE out performs my 200Mbps fibre line. Quite telling really...

 

[wingnut771]

So what is an acceptable rate for a single thread download? I don't ever see better than 5MB/s on a 200Mbps line...

I'll be happy with 1MB

 

[Fjorko]

So what is an acceptable rate for a single thread download? I don't ever see better than 5MB/s on a 200Mbps line...

5MB should be plenty enough to stream most links from RD servers without issues.

Is with me is that mine starts out at 4 or 5 and then drops back to about 500K and stays there most of the time, only occasionally coming back up to about 1MB which is not good enough to keep a constant stream.

Most guys I've asked to test get over 4MB, so if we are all on CISP, then it can't be them at fault here.

So i have concluded my issue lies elsewhere. My only clue is that I am able to stream even 4K links with no issue after 11pm. I have confirmed this 3 nights in a row now.

My only suspicion now is contention or congestion during peak.

 

[DeatheCore]

Testing with IDM is useless as we're testing single thread speed.

Tested now at 07:20 AM, Chrome single threaded download. 100/100 Vuma trenched line

 

[KantSnyer]

That would be the IPC links.
Either you have packet loss on your line, or 1 of the IPC links. Definitely want to forward that MTR to support. 1st hop (your router) looks perfect, so definitely something CISP needs to investigate for you.

Thanks much better this morning

 

[sand_man]

http://www.dslreports.com/speedtest/41784089

 

[Seeyou]

Any official response on this issue?

Pretty sure there was a major fault last night affecting all of the ISPs. There was some dodgy local routing going on for a while, with a lot of reports of 200-500ms pings to local servers from various gamers.

 

[Tinuva]

Thanks much better this morning
View attachment 578442

Do the test again during peak time, 7-9pm in the evenings or Sunday afternoons. It could also be exchange congestion or ipc links. But you need insight from CISP to help track down the issue.

 

[DTBA]

Any official response on this issue?

Pretty sure there was a major fault last night affecting all of the ISPs. There was some dodgy local routing going on for a while, with a lot of reports of 200-500ms pings to local servers from various gamers.

Jip even my LTE went upside down

 

[ekske1]

Looks like a possible fibre break between Teraco CPT and JHB. Just got confirmation from my team. Our ISP network is also being affected.

From the salt mines we have this. Team's are on site working on fixing it.
View attachment 578402

hmmmm

 

[Synonym]

Im thinking about Cool Ideas, its between them or Vox

 

[Wasp_21]

Is the Cool Ideas and Openserve bundle a good option? I think I only have Openserve in the area I am moving too. Or does it really matter other than pricing?

 

[Fjorko]

Hi Guys - If i buy 100GB Fat Pipe @ R79pm from Vox - can i use this on my Fibre line ? I want to use this to check if evenings work better for me...

 

[Fjorko]

Is the Cool Ideas and Openserve bundle a good option? I think I only have Openserve in the area I am moving too. Or does it really matter other than pricing?

Yes - then you don't have to deal with Openserve - CISP does it all

 

[ekske1]

Is the Cool Ideas and Openserve bundle a good option? I think I only have Openserve in the area I am moving too. Or does it really matter other than pricing?

All things taken into consideration, I'm happy with my cisp and openserve bundle. Issues happens but at least with cisp from my experience they get sorted out.

 

[Sargeant]

Im thinking about Cool Ideas, its between them or Vox

Never Vox, NEVER! Just read the experiences of people in this forum and you will see why.

 

[Treschen]

Do the test again during peak time, 7-9pm in the evenings or Sunday afternoons. It could also be exchange congestion or ipc links. But you need insight from CISP to help track down the issue.

Looks like it seeing high latency to local websites, only returned to normal a few minutes ago

 

[Hype]

Did the RD rest again now.

This is what I've been getting.

 

[StoneCold]

All things taken into consideration, I'm happy with my cisp and openserve bundle. Issues happens but at least with cisp from my experience they get sorted out.

Likewise. I'm also on Openserve with CISP and happy with my service so far.