Cool Ideas Fibre ISP - Feedback

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Since I'm still using PPPoE, should the MTU and MRU values change from their ADSL values on the router settings for 200/200?

They're currently both 1492.
 
Phinix said:
This used to show in the 145ms to 150ms range. I don't have an old mtr for comparison.
But in game it is now jumping between 160ms to 180ms+/- where as before it was solid between 145ms and 150ms.

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                         router.asus.com -    0 |   30 |   30 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |
|                            192.168.11.6 -    0 |   30 |   30 |    2 |    3 |    5 |    2 |
|                             154.0.1.162 -    0 |   30 |   30 |    2 |    3 |   13 |    4 |
|                uwu-cust.coolideas.co.za -    0 |   30 |   30 |  142 |  143 |  150 |  142 |
|               u102-cust.coolideas.co.za -    0 |   30 |   30 |  141 |  145 |  168 |  159 |
|              be20.asr01.thn.as20860.net -    0 |   30 |   30 |  162 |  164 |  180 |  162 |
|        po111.net1.north.dc5.as20860.net -    0 |   30 |   30 |  143 |  149 |  173 |  164 |
|                           87.117.211.30 -    0 |   30 |   30 |  160 |  166 |  291 |  161 |
|                           78.129.153.13 -    0 |   30 |   30 |  160 |  161 |  172 |  161 |
|________________________________________________|______|______|______|______|______|______|
Click to expand...

Have the same result now pretty much:

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |   45 |   45 |    0 |    0 |    0 |    0 |
|                             154.0.0.245 -    0 |   45 |   45 |    0 |    0 |    1 |    0 |
|                uwx-cust.coolideas.co.za -    0 |   45 |   45 |    0 |    0 |    0 |    0 |
|                uwu-cust.coolideas.co.za -    0 |   45 |   45 |  140 |  140 |  140 |  140 |
|               u152-cust.coolideas.co.za -    0 |   45 |   45 |  140 |  151 |  157 |  140 |
|              be20.asr01.thn.as20860.net -    0 |   45 |   45 |  140 |  140 |  142 |  141 |
|        po111.net1.north.dc5.as20860.net -    0 |   45 |   45 |  158 |  163 |  204 |  158 |
|                           87.117.211.30 -    0 |   45 |   45 |  158 |  158 |  165 |  158 |
|                           78.129.153.13 -    0 |   45 |   45 |  158 |  158 |  158 |  158 |
|________________________________________________|______|______|______|______|______|______|

This normal or not? I was under the impression people were getting 140-150ms from Cape Town, but I'm obviously pretty new to the fibre scene.
 
In-game latency starts off at 163ms and spikes to 183ms and stays there, with short dips. Not a trainsmash I suppose, just wondering if this is normal or not as I achieved the same pings on ADSL.
 
Seeyou said:
In-game latency starts off at 163ms and spikes to 183ms and stays there, with short dips. Not a trainsmash I suppose, just wondering if this is normal or not as I achieved the same pings on ADSL.
Click to expand...
Welcome to our world my friend.....Not trying to pull a @Looney ( love that guy !!!) but it seems we were better off with ADSL and LTE. I for one am actually disappointed in the the performance of Fibre vs the rest of the technologies. Only difference in my mind is the speed u can achieve is higher - the rest of the stats are basically the same or worse.

Maybe one day ...
 
Fjorko said:
Welcome to our world my friend.....Not trying to pull a @Looney ( love that guy !!!) but it seems we were better off with ADSL and LTE. I for one am actually disappointed in the the performance of Fibre vs the rest of the technologies. Only difference in my mind is the speed u can achieve is higher - the rest of the stats are basically the same or worse.

Maybe one day ...
Click to expand...

Odd though - because clearly the lower latencies WERE achievable at one point. Curious as to what changed and why.
 
Seeyou said:
Odd though - because clearly the lower latencies WERE achievable at one point. Curious as to what changed and why.
Click to expand...
Congestion , routing and distance all play a role (I'm guessing fortnite) .I don't see 20ms making a difference considering your already playing on 100ms+ so my best guess is that stability comes into play
 
No update on ticket #COOL-20180711-122832 for more then a month. Please advise when the international download speed issue on frogfoot will be resolved...
 
S.Claus said:
Congestion , routing and distance all play a role (I'm guessing fortnite) .I don't see 20ms making a difference considering your already playing on 100ms+ so my best guess is that stability comes into play
Click to expand...

Indeed it's not the end of the world - merely curious.
 
Seeyou said:
Odd though - because clearly the lower latencies WERE achievable at one point. Curious as to what changed and why.
Click to expand...
Then you get me as I got cool ideas and have not one issue not sure why though its working flawlessly on my side , especially with RD I enjoy it hassel free lol
 
No "problems" as yet. Speeds seem good.

Interestingly, if I VPN into a server in London that I can get a 140ms ping to, then play online, I get around 160ms in-game. So it would appear to be routing, rather than congestion.
 
So I got a Premiumize test account yesterday and tested it last night. Buffer free steams the entire night on whichever quality I wanted, swapped over to RD and it was buffer galore. For now I'll be using Premiumize until the issues with RD has been fixed.
 
Is routing to Brazil over the new cable active? I can't seem to get below 220ms ping there.
 
TranQ said:
So I got a Premiumize test account yesterday and tested it last night. Buffer free steams the entire night on whichever quality I wanted, swapped over to RD and it was buffer galore. For now I'll be using Premiumize until the issues with RD has been fixed.
Click to expand...

Why use any of those over Alldebrid?
 
PBCool said:
The feedback I have is that the line is in your name from Openserve, it's not about passing the buck we simply can't order another line until the current one is resolved.
Click to expand...

Can we not just migrate the line to you guys then? If the line is in my name it must be active?
 
@PBCool (or anyone else able to shed some light for me). I'm trying to work out why testmy.net doesn't work for me. Whenever I try to load a testmy.net page I get the following response:
Capture2.PNG
All the other testing services I try are fine (http://www.dslreports.com/speedtest, http://www.speedtest.net/, even the MyBB test at http://speedtest.mybroadband.co.za/). In fact, the testmy.net site is the only one I get this message on at all. I've tried on a number of machines - desktop, mobile devices, wifi and wired connections - and used a number of different browsers, all with the same result. Curiously, as soon as I disconnect from my home network and connect to a cell signal (at least on my phone) the site loads perfectly. Here's my phone on Wifi, then on 4G a few minutes ago:

IMG_5899.PNG

IMG_5901.PNG
 
Waylander said:
Can we not just migrate the line to you guys then? If the line is in my name it must be active?
Click to expand...
Well apparently there is an outstanding amount on the line or something, this is just what feedback we receive from Openserve.
 
Seeyou said:
Nope, Duwane confirmed Octotel contacted CISP to say the line was provisioned. Called support and it looks like the password I was emailed initially was incorrect. Am now online with the correct details :)
Click to expand...
Awesome :)
 
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