Neoprod
Honorary Master
No working internet in Weltevreden
Let me log a ticket
Been down for about an hour and a half...there's a notice on the Cool Ideas site about it.
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Cool Ideas Fibre ISP - Feedback
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Been down for about an hour and a half...there's a notice on the Cool Ideas site about it.
Pho3nix
The Legend
Lemme look. Seems sporadic. Just came back
Neoprod
Honorary Master
Also, hi neighbour.
Pho3nix
The Legend
/waves
Neoprod
Honorary Master
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Looks like load shedding affecting the Vumatel pops, we have a message on the phones?
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Sadly I doubt it, I suspect an increase more than likely. It's been a land grab, and once that settles down next year the fibre providers will squeeze the consumers a bit to cover the rapid expansion.
Thanks. Let's hope they resolve soon. Even more frustrating to be without internet than electricity
coop
Well-Known Member
@PBCool I'm on Vumatel Trenched, in Weltevredenpark. We were disconnected and got the usual blue light flashing after a power failure. But now, I'm online and connection is perfect, but the blue light is still flashing. Does this need reporting or can I just ignore it ? It's just I've never been online before when that light flashes.
Murmaider
Expert Member
Also in Weltevreden park and no internet. Blue flashing light with 2 red lights.
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Flashing blue light is provisioning error, not a worry if you are online.
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Try rebooting CPE?
North Riding. Vuma Aerial. Cool Ideas 200/200. Still down since about 17:30. Now not even IP resolved from CISP (IP came back whilst typing). Neighbour on Cool Ideas 20/20 also on Vuma Aera with zero issues. What's going on? Please can we resolve ASAP???
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No issues on our side, what does your PPP log say?
Running Unifi/USG setup at home. Nothing of interest in log. Worked 100% this morning. Had load shedding 12:00 and appears to have come back when power restored at 14:30'ish but then went down for good 16:00. I have intermittent pinging to 8.8.8.8 but no success with web connectivity. Line shows up and functional from the sp.vumatel portal and no changes made on my setup in last month at least. Any suggestions?
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PM me your account details and I can check your PPP status.
PM sent. Thanks.
Ex_Landy_Oke
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Ok, so the question at the moment is? Is Cool Ideas still the preferred ISP after the gloat of winning the 2018 title? What I’m reading on this post is HELL NO!
Comments anyone? I’m hunting ISP’s
Comments anyone? I’m hunting ISP’s
StoneCold
Expert Member
I'd still say, hell yes to CISP.
There are a few rough patches here and there, but I'd say 90%+ overall of everyone in this thread will still recommend them. I had issues 2 weeks ago, but since it was escalated, the problems disappeared and I'm a happy camper once again. With no FUP, no shaping and no throttling, I'd say you'll be hard pressed to find another ISP that will offer the same type of user experience. This of course is all just my opinion, so I can't speak on everyone's behalf though
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