Damn, that's disappointing to hear. Been waiting for 200Mbps Openserve prices to get with the program.
No ISP is perfect, but Cool Ideas is the closest thing to it.
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Cool Ideas Fibre ISP - Feedback
- Thread starter paulosouthafrica
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Damn, that's disappointing to hear. Been waiting for 200Mbps Openserve prices to get with the program.
No ISP is perfect, but Cool Ideas is the closest thing to it.
Looney
Executive Member
Sideshow Bob
Honorary Master
It is up to consumers. People seem to be easily able to afford any increase and with all the representatives crawling all over myBB forums (classifieds, wealth), company gets feedback what people can afford it.
I see thats so true bud, and yet in overseas the prices of internet are ridiculously cheap
Compared to the other isp's they are still the best. Not perfect but the best one can get here.
SpiderGear
Senior Member
At last! Any indication on pricing?
ryanrich
Well-Known Member
Definitely still my preferred ISP, I’m very happy with CISP.
Ignore the issues, the only reason you see so many issues on here is because CISP is the only ISP that has a support thread here on mybb...... So it would be natural to see people commenting on issues and the great thing is pbcool always tries to tackle all questions and issues. I also had issues for about a week which was resolved eventually but was on the openserve side. Now I couldn't be more happy with the speeds and performance
People tend to complain faster than they compliment. I've been with Cool Ideas for over 2 years now, and the only issues I've had were Vumatel related.
Fjorko
Expert Member
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Correction - People complain when they don't get their money's worth. If I pay 1.5K for my internet - I expect to get every single last Mbps out of it at all times - seeing that its advertised as such ( No Shaping - No Throttling )
I will compliment when it's deserved.
I know there are unavoidable issues that pop up from time to time - that's understandable, but recently we had crap speeds all over the show - i mean just ask @Looney
With that said - it HAS been much better over the last week or so.
Looney
Executive Member
Correction - People complain when they don't get their money's worth. If I pay 1.5K for my internet - I expect to get every single last Mbps out of it at all times - seeing that its advertised as such ( No Shaping - No Throttling )
I will compliment when it's deserved.
I know there are unavoidable issues that pop up from time to time - that's understandable, but recently we had crap speeds all over the show - i mean just ask @Looney
With that said - it HAS been much better in the last week or so.
Jeeez am I that bad... now I feel terrible!
Fjorko
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LOL - joking bud !
Looney
Executive Member
22Vanquish22
Well-Known Member
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Had my Fibre line installed 2 weeks ago, quite a few people reccomended I go with Cool Ideas, not disappointed. Exellent service all round! Thanks for being awesome!
Orihalcon
Expert Member
Just came back online from loadshedding in Brackenfell Cape Town. Can't reconnect to net.
Anything rebooting or happening that you can see your side maybe PB?
Or anyone else here in the area having the same issue?
Anything rebooting or happening that you can see your side maybe PB?
Or anyone else here in the area having the same issue?
Tinuva
The Magician
If vumatel trenched, check the ONT that the blue light is not flashing. If it is, it may need a reboot from your side to retry the provisioning. Happened to me once after loadshedding that I needed to reboot it to get rid of the blue flashing light.
SeaSickMama
Expert Member
People never really say good things about a company on record, but will take time out of the day to say if they not happy with something.
I for one can say I’m extremely happy with cool ideas and have an amazing internet experience. Never slow and my twitch works 100% of the time on source no matter the day hours etc and I push more than 6tb of data in a month. So amazing product and I have since signing got 6 new clients to go their way.
@PBCool Your network engineers worked their magic and twitch is great now.
Now:
vs
25th November:
Whatever they did its like night and day. Twitch has gone from being completely unusable to maybe a handful of buffers at worst during peak period. I'm not ready to close the ticket just yet, I need to go through a Sunday, the worst day of the week, and have this kind of result to say for sure but its looking good so far.
from me and kudos to the tech.
Now:
vs
25th November:
Whatever they did its like night and day. Twitch has gone from being completely unusable to maybe a handful of buffers at worst during peak period. I'm not ready to close the ticket just yet, I need to go through a Sunday, the worst day of the week, and have this kind of result to say for sure but its looking good so far.
from me and kudos to the tech.
DeatheCore
Senior Member
@PBCool If at all possible could you elaborate a bit on what was changed? Just curious!
@PBCool Your network engineers worked their magic and twitch is great now.
Now:
View attachment 588720
vs
25th November:
View attachment 588724
Whatever they did its like night and day. Twitch has gone from being completely unusable to maybe a handful of buffers at worst during peak period. I'm not ready to close the ticket just yet, I need to go through a Sunday, the worst day of the week, and have this kind of result to say for sure but its looking good so far.
@image132 I was just about to make a post saying the same thing! Past few days have been great for Twitch viewing! Hell, even VODs which have always been problematic seem to work perfectly fine now without buffering.
Great stuff CISP and PBCool! Keep it up!
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