Cool Ideas Fibre ISP - Feedback

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Fjorko said:
Yeah - even mine wasn't that great.
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Absolute horsesh!t tonight. Can’t stream a single thing. Think it may be time to call it quits with CISP. Given them enough time to sort their crap out. I’m thinking of Bitco.
 
Looney said:
Absolute horsesh!t tonight. Can’t stream a single thing. Think it may be time to call it quits with CISP. Given them enough time to sort their crap out. I’m thinking of Bitco.
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Bitco!!! Waaaahaaa. Good fekking luck mate.
 
Looney said:
Haha they seriously can’t be worse then CISP is right now because this is utter nonsense.
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CISP must hate you or something.

Streaming on my 200/200 CISP vumatel in durbanville, capetown all throughout the day across multiple devices/family members pretty much non stop 24/7 and today had no issues whatsoever.

I can't imagine what might be causing everything to be so piss poor for you but your experience compared to mine is worlds apart.

I dont know what package you are on but maybe just maybe CISP is giving higher priority for 200/200 packages or something. Aside from that perhaps your specific area connecting back to CISP network is for some reason utterly trash , can't guess much more than that.
 
Any known issues? Getting very slow download on Vuma Aerial in Wilgeheuwel. Between 6Mbps and 11Mbps on 50Mbps package. Upload is fine.

Edit: My bad. PS was updating in the background. #EggOnFace
 
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[Ticket ID: COOL-20181207-186441]

Nobody is helping me with this ticket, I keep getting the standard we are attending to it email.

@PBCool
 
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John Tempus said:
CISP must hate you or something.

Streaming on my 200/200 CISP vumatel in durbanville, capetown all throughout the day across multiple devices/family members pretty much non stop 24/7 and today had no issues whatsoever.

I can't imagine what might be causing everything to be so piss poor for you but your experience compared to mine is worlds apart.

I dont know what package you are on but maybe just maybe CISP is giving higher priority for 200/200 packages or something. Aside from that perhaps your specific area connecting back to CISP network is for some reason utterly trash , can't guess much more than that.
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I’m on Vuma-Aerial 200/200 in Glenhazel. I do think CISP hates me though so that’s a very big possibility.
 
John Tempus said:
CISP must hate you or something.

Streaming on my 200/200 CISP vumatel in durbanville, capetown all throughout the day across multiple devices/family members pretty much non stop 24/7 and today had no issues whatsoever.

I can't imagine what might be causing everything to be so piss poor for you but your experience compared to mine is worlds apart.

I dont know what package you are on but maybe just maybe CISP is giving higher priority for 200/200 packages or something. Aside from that perhaps your specific area connecting back to CISP network is for some reason utterly trash , can't guess much more than that.
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Are you streaming Real Debrid sources though?? . . . .I don't think @Looney has issues streaming anything else ( me neither ). Just RD seems to be the issue, same issue I see on my 100Mbps line. This is why i think that RD might be the issue here, because if I use Premiumize to stream the same sources - they play fine 90+ % of the time.
 
Fjorko said:
Are you streaming Real Debrid sources though?? . . . .I don't think @Looney has issues streaming anything else ( me neither ). Just RD seems to be the issue, same issue I see on my 100Mbps line. This is why i think that RD may be the issue here, because if I use Premiumize to stream the same sources - they play fine 90+ % of the time.
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Correct, everything else I stream works perfect. Just RD. But I can’t imagine that the issue lies with RD since milllions of people around the world use RD without issues. Why would it just be me (and you) that have issues in the whole world. I know that CISP did play around with routing or whatever and things were perfect suddenly. Now it’s gone back to the crappers. So something on CISP side has changed again for the worst.

Edit: When CISP changed something on their side suddenly I could stream a 32gb RD link during peak hours. Now I can’t even stream a 1gb file without buffering.
 
Looney said:
Correct, everything else I stream works perfect. Just RD. But I can’t imagine that the issue lies with RD since milllions of people around the world use RD without issues. Why would it just be me (and you) that have issues in the whole world. I know that CISP did play around with routing or whatever and things were perfect suddenly. Now it’s gone back to the crappers. So something on CISP side has changed again for the worst.
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@PBCool - Did anything change with regards to RD sources in France ( which is where I assume we are pulling our data from ) ? You mentioned a while back that you might look into implementing application acceleration or something to that effect - which LTE apparently uses to speed things up? Is that still on the cards ?
 
jvrs said:
Looking forward to your feedback in Mweb thread
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LOL! Nah, I’m not going to move at this stage. Such a mission. Would rather spend my time moaning and complaining to PBCool on this thread.

P.S haven’t you all noticed that I have been very quiet on the thread lately (up until last night)? Well that’s because RD was working! Now it’s not, so here I am! ;)
 
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