Cool Ideas Fibre ISP - Feedback

Skurf · Aug 29, 2017

Loppas said:
Having the same issue, well sorta. Can't connect to the 5Ghz AP from more than 1 wall away and even then it gives some issues on certain devices where the speed will just tank and latency spikes.

Im actually using an additional router for wireless atm, because the 2.4Ghz AP on the thing also seemed pretty weak when running in dual mode.

I bought that router as I thought it will be much better than the free one. Maybe a setting that someone can direct us to

PBCool · Aug 29, 2017

Skurf said:
PBcool, thanx for the great service from all at CISP that helped me yesterday with prompt connection, all running fine, just some questions.

I'm using the TP LInk Archer C2 router, but the 5Hz wifi signal keeps on disappearing?

What will the best settings on this router be for Xbox 360 online gaming, as the stats (wired) I got yesterday was very bad:
Latency = 300ms
Packet loss = 1%
Upload = 1.33Mbps
Download = 22,4Mbps

This is on a 100/10 line, rest of my speed tests are fine , just the xbox, or is this the wrong thread for this?

Not sure, have you tried a firmware upgrade? 5Ghz isn't great for wall penetration.

PBCool · Aug 29, 2017

Loppas said:
Having the same issue, well sorta. Can't connect to the 5Ghz AP from more than 1 wall away and even then it gives some issues on certain devices where the speed will just tank and latency spikes.

Im actually using an additional router for wireless atm, because the 2.4Ghz AP on the thing also seemed pretty weak when running in dual mode.

Wireless is fickle and relative to the environment, have you tried doing some channel utilisation scans on your phone or other mobile device?

PBCool · Aug 29, 2017

Skurf said:
PBcool, thanx for the great service from all at CISP that helped me yesterday with prompt connection, all running fine, just some questions.

I'm using the TP LInk Archer C2 router, but the 5Hz wifi signal keeps on disappearing?

What will the best settings on this router be for Xbox 360 online gaming, as the stats (wired) I got yesterday was very bad:
Latency = 300ms
Packet loss = 1%
Upload = 1.33Mbps
Download = 22,4Mbps

This is on a 100/10 line, rest of my speed tests are fine , just the xbox, or is this the wrong thread for this?

If the Xbox is testing to the West Coast these kind of stats can be very normal, but when you game you should be playing on the London side of things, also downloads will come from local CDNs unlike when you run the basic test.

Skurf · Aug 29, 2017

PBCool said:
If the Xbox is testing to the West Coast these kind of stats can be very normal, but when you game you should be playing on the London side of things, also downloads will come from local CDNs unlike when you run the basic test.

Is it possible to test while gaming?

Skurf · Aug 29, 2017

PBCool said:
Not sure, have you tried a firmware upgrade? 5Ghz isn't great for wall penetration.

Will have a look tahnx

PBCool · Aug 29, 2017

Skurf said:
Is it possible to test while gaming?

You should be able to view your latency whilst gaming no?

Skurf · Aug 29, 2017

PBCool said:
Wireless is fickle and relative to the environment, have you tried doing some channel utilisation scans on your phone or other mobile device?

I take it this will be an App on mobile?

PBCool · Aug 29, 2017

Skurf said:
I take it this will be an App on mobile?

Yeah "wifi analyzer" is one of them.

Skurf · Aug 29, 2017

PBCool said:
You should be able to view your latency whilst gaming no?

Dont know, and if, I dont know how:crylaugh:

PBCool · Aug 29, 2017

Skurf said:
Dont know, and if, I dont know how:crylaugh:

Well if you are playing a game do you have any issues?

Skurf · Aug 29, 2017

PBCool said:
Well if you are playing a game do you have any issues?

Yip, lag.

Mr Scratch · Aug 29, 2017

Skurf said:
Yip, lag.

What destination were your tests to?

Skurf · Aug 29, 2017

Waylander said:
What destination were your tests to?

How do you test while playing? Can you see the server IP to ping it via laptop?

PBCool · Aug 29, 2017

Tinuva said:

Your traceroute from the core looks different. In fact it looks A LOT better than mine on cable in Cape Town:

Code:

 Host                                                    Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. 192.168.241.1                                         0.0%    15    0.2   0.3   0.2   0.3   0.0
 2. 155.93.252.1                                          0.0%    15    1.5   1.1   1.0   1.5   0.0
 3. 154.0.1.125                                           0.0%    15    0.9   1.3   0.9   6.1   1.3
 4. 154.0.1.13                                            0.0%    15    1.1   1.3   1.1   2.1   0.0
 5. 154.72.97.167                                         0.0%    15    1.1   6.1   1.1  63.6  16.0
 6. 154.72.97.164                                         0.0%    14    1.4   1.5   1.4   1.6   0.0
 7. 41.60.242.1                                           0.0%    14    1.7   3.3   1.5  24.1   5.9
 8. 5.11.10.170                                           0.0%    14  161.3 161.5 161.2 162.9   0.3
 9. 5.11.10.115                                           0.0%    14  174.0 174.2 174.0 174.4   0.0
10. 5.11.10.99                                            0.0%    14  166.1 165.2 164.3 169.1   1.1
11. 80.249.208.83                                         0.0%    14  167.2 169.6 166.6 192.4   7.0
12. 37.244.10.35                                          0.0%    14  185.9 186.2 185.5 188.3   0.8
13. 37.244.10.103                                         0.0%    14  169.8 171.1 169.6 182.4   3.2
14. 185.60.114.153                                        0.0%    14  169.3 172.2 169.0 202.2   8.7
15. 5.42.173.219                                          0.0%    14  222.2 224.0 222.2 233.3   3.0

20ms better on the international hop hmmm

I also want 140ms pings to London

Try again for me.

Loppas · Aug 29, 2017

PBCool said:
Try again for me.

Code:

Tracing route to 5.42.173.219 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     1 ms     1 ms     1 ms  155.93.252.1
  3     1 ms     1 ms    <1 ms  154.0.1.125
  4     1 ms     1 ms     1 ms  154.0.1.13
  5     1 ms     1 ms     1 ms  wc-grwf-ar2.enetworks.net [154.72.97.167]
  6     1 ms     1 ms     1 ms  wc-grwf-br1-gi0-2-3202.enetworks.net [154.72.97.164]
  7     1 ms     1 ms     1 ms  41.60.242.1
  8   142 ms   141 ms   142 ms  teng0-3-0-5.luk-p1-tho.liquidtelecom.net [5.11.10.170]
  9   141 ms   141 ms   141 ms  bun-eth2.luk-p2-tho.liquidtelecom.net [5.11.10.115]
 10   142 ms   141 ms   143 ms  teng0-0-0-0.luk-pe1-tcy.liquidtelecom.net [5.11.10.99]
 11   149 ms   149 ms   149 ms  80.249.208.83
 12   149 ms   148 ms   148 ms  37.244.10.35
 13   150 ms   150 ms   149 ms  37.244.10.103
 14   148 ms   148 ms   148 ms  185.60.114.151
 15   148 ms   148 ms   148 ms  5.42.173.219

Routing looks like its back to normal now

PBCool · Aug 29, 2017

Loppas said:

Code:

Tracing route to 5.42.173.219 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     1 ms     1 ms     1 ms  155.93.252.1
  3     1 ms     1 ms    <1 ms  154.0.1.125
  4     1 ms     1 ms     1 ms  154.0.1.13
  5     1 ms     1 ms     1 ms  wc-grwf-ar2.enetworks.net [154.72.97.167]
  6     1 ms     1 ms     1 ms  wc-grwf-br1-gi0-2-3202.enetworks.net [154.72.97.164]
  7     1 ms     1 ms     1 ms  41.60.242.1
  8   142 ms   141 ms   142 ms  teng0-3-0-5.luk-p1-tho.liquidtelecom.net [5.11.10.170]
  9   141 ms   141 ms   141 ms  bun-eth2.luk-p2-tho.liquidtelecom.net [5.11.10.115]
 10   142 ms   141 ms   143 ms  teng0-0-0-0.luk-pe1-tcy.liquidtelecom.net [5.11.10.99]
 11   149 ms   149 ms   149 ms  80.249.208.83
 12   149 ms   148 ms   148 ms  37.244.10.35
 13   150 ms   150 ms   149 ms  37.244.10.103
 14   148 ms   148 ms   148 ms  185.60.114.151
 15   148 ms   148 ms   148 ms  5.42.173.219

Routing looks like its back to normal now

Yeah bit of a tricky issue with our HE Transit.

willsotaku · Aug 29, 2017

PBCool said:
Yeah bit of a tricky issue with our HE Transit.

Anyfeed back yet on the Openserve issue? still CPT routing is still fooked

DJZassie · Aug 29, 2017

So i did a little bit of testing to my server in the netherlands which i think might explain many of the issues people might be having with twitch and other bandwidth intensive tasks to Europe.

So basically single threaded downloads seem to plateau for me at speeds of +- 600 kb/s
So i tried multi threaded and BAM, i could completely saturate my 100mb/s...
Only thing that bothers me, is that i had to use 32 Threads to do it!

This would explain why twitch for instance is so bad, we are just not getting much throughput on single threaded or single pipe applications.

@PBCool I hope you guys can look into this and come to a solution for the issue.

PBCool · Aug 29, 2017

DJZassie said:
So i did a little bit of testing to my server in the netherlands which i think might explain many of the issues people might be having with twitch and other bandwidth intensive tasks to Europe.

So basically single threaded downloads seem to plateau for me at speeds of +- 600 kb/s
So i tried multi threaded and BAM, i could completely saturate my 100mb/s...
Only thing that bothers me, is that i had to use 32 Threads to do it!

This would explain why twitch for instance is so bad, we are just not getting much throughput on single threaded or single pipe applications.

@PBCool I hope you guys can look into this and come to a solution for the issue.

So this is due to TCP window scaling, Windows 7 and newer versions support the scaling to assist in single threaded TCP streams. There isn't much aside from trying to do application acceleration for all the traffic which then introduces additional complexities. It would be best for Twitch to deploy a local CDN.

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