Cool Ideas Fibre ISP - Feedback

[Sinbad]

I don't think there will be new packages aside from the 10Mbps on Vumatel. We will be offering an interesting 1Gbps package soon though.

/ears prick up

 

[jannier]

Anyone's latency higher then usual to London tonight? Mines bouncing between 160-190 continuously

Nope it is fine.
Cape Town, Brackenfell, Vuma Trenched 200/200

[URL=http://www.speedtest.net/result/7940582290][/URL]

 

[Denver****]

Hi. Anyone else experiencing issues with their internet connection in randburg. Mines is up and down. Drops and then up again

 

[ArtyLoop]

There are some firewall rules. I had someone set up mine.. But maybe ask on
CTWUG Forum
https://forum.ctwug.za.net

Thanks will do so

 

[Denver****]

Looks like it could be related to Angola Cables transit, have revoked some announcements. Please let me know if anything changes.

Not sure if this reply was related to the issue I raised. If it was the it has not changed anything. Still buffering to help and back... cant stream anything that I could a week ago. Randburg vuma aerial

 

[Savvoh]

@PBCool

I know CISP was testing the new route via MONET cable or something like that? Is it up and running and what PING are we expecting to the States?

 

[Praeses]

@PBCool I'm still waiting for a response to ticket #COOL-20190103-194897. Do you maybe know if somebody is investigating my international speeds issue?

@PBCool it's been 5 days now with no reply...

 

[NightShift]

Hey guys - why am I getting buffering on Udemy courses? It's literally maxing at 2Mbps and I have a 10Mbps line...this is not really my expectation. Any one else having these issues?

 

[Denver****]

Hey guys - why am I getting buffering on Udemy courses? It's literally maxing at 2Mbps and I have a 10Mbps line...this is not really my expectation. Any one else having these issues?

What area?

 

[NightShift]

Cape Town

 

[Denver****]

Had buffering in jhb for a week now. After posting here its been great for the last hour or so. Not sure if its coincidental or @PBCool worked some magic. Hope it stays this way

 

[Denver****]

If it was @PBCool... then thank you...

 

[PBCool]

Had buffering in jhb for a week now. After posting here its been great for the last hour or so. Not sure if its coincidental or @PBCool worked some magic. Hope it stays this way

No changes from our side.

 

[PBCool]

@PBCool it's been 5 days now with no reply...

This kind of thing takes time with the FNO as mentioned, this is not something we change or resolve on our side.

 

[PBCool]

@PBCool

I know CISP was testing the new route via MONET cable or something like that? Is it up and running and what PING are we expecting to the States?

The states is a large place, there would be improved latency to Miami at an estimated 160ms from Cape Town once the cable is working optimally. But from there it depends on the terrestrial networks and location within the states.

 

[Praeses]

This kind of thing takes time with the FNO as mentioned, this is not something we change or resolve on our side.

Ah OK, so the issue is definitely with Frogfoot then?

 

[Hxx]

I don't think there will be new packages aside from the 10Mbps on Vumatel. We will be offering an interesting 1Gbps package soon though.

I am interested - when will you have the 1Gbs package?

 

[STORMERSFAN]

Hi. Anyone else experiencing issues with their internet connection in randburg. Mines is up and down. Drops and then up again

Had a few problems while trying to play ps4 online..very delayed..and lag was terrible..vuma aerial HONEYDEWRIDGE..streaming seemed fine so I dunno

 

[Denver****]

No changes from our side.

Well my prayers were answered then

 

[sand_man]

Almost 3 months now....

Microsoft Windows [Version 10.0.17763.195]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>iperf3.exe -R -u -b 160M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.105 port 57473 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 1.81 MBytes 15.2 Mbits/sec 0.231 ms 2292/2524 (91%)
[ 4] 1.00-2.00 sec 792 KBytes 6.49 Mbits/sec 0.262 ms 2342/2441 (96%)
[ 4] 2.00-3.00 sec 800 KBytes 6.55 Mbits/sec 0.154 ms 2342/2442 (96%)
[ 4] 3.00-4.00 sec 800 KBytes 6.56 Mbits/sec 0.114 ms 2341/2441 (96%)
[ 4] 4.00-5.00 sec 792 KBytes 6.49 Mbits/sec 0.272 ms 2342/2441 (96%)
[ 4] 5.00-6.00 sec 800 KBytes 6.55 Mbits/sec 0.221 ms 2342/2442 (96%)
[ 4] 6.00-7.00 sec 800 KBytes 6.55 Mbits/sec 0.390 ms 2341/2441 (96%)
[ 4] 7.00-8.00 sec 800 KBytes 6.55 Mbits/sec 0.938 ms 2342/2442 (96%)
[ 4] 8.00-9.00 sec 800 KBytes 6.56 Mbits/sec 0.352 ms 2341/2441 (96%)
[ 4] 9.00-10.00 sec 800 KBytes 6.55 Mbits/sec 0.243 ms 2341/2441 (96%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 195 MBytes 163 Mbits/sec 0.439 ms 23741/24887 (95%)
[ 4] Sent 24887 datagrams

iperf Done.

C:\WINDOWS\system32>iperf3.exe -u -b 160M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
[ 4] local 192.168.1.105 port 57808 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Total Datagrams
[ 4] 0.00-1.00 sec 18.3 MBytes 153 Mbits/sec 2337
[ 4] 1.00-2.00 sec 19.0 MBytes 160 Mbits/sec 2437
[ 4] 2.00-3.00 sec 19.2 MBytes 161 Mbits/sec 2461
[ 4] 3.00-4.00 sec 18.8 MBytes 158 Mbits/sec 2405
[ 4] 4.00-5.00 sec 19.1 MBytes 160 Mbits/sec 2439
[ 4] 5.00-6.00 sec 19.2 MBytes 161 Mbits/sec 2459
[ 4] 6.00-7.00 sec 18.9 MBytes 158 Mbits/sec 2418
[ 4] 7.00-8.00 sec 19.4 MBytes 163 Mbits/sec 2483
[ 4] 8.00-9.00 sec 18.7 MBytes 157 Mbits/sec 2399
[ 4] 9.00-10.00 sec 19.7 MBytes 165 Mbits/sec 2523
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 190 MBytes 160 Mbits/sec 1.088 ms 21121/24351 (87%)
[ 4] Sent 24351 datagrams

iperf Done.

C:\WINDOWS\system32>iperf3.exe -R -b 160M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.105 port 59654 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-1.00 sec 827 KBytes 6.77 Mbits/sec
[ 4] 1.00-2.00 sec 1.20 MBytes 10.1 Mbits/sec
[ 4] 2.00-3.00 sec 1.20 MBytes 10.1 Mbits/sec
[ 4] 3.00-4.00 sec 1.20 MBytes 10.1 Mbits/sec
[ 4] 4.00-5.00 sec 1.20 MBytes 10.1 Mbits/sec
[ 4] 5.00-6.00 sec 1.20 MBytes 10.1 Mbits/sec
[ 4] 6.00-7.00 sec 1.20 MBytes 10.1 Mbits/sec
[ 4] 7.00-8.00 sec 1.20 MBytes 10.1 Mbits/sec
[ 4] 8.00-9.00 sec 1.20 MBytes 10.1 Mbits/sec
[ 4] 9.00-10.00 sec 1.20 MBytes 10.1 Mbits/sec
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Retr
[ 4] 0.00-10.00 sec 13.0 MBytes 10.9 Mbits/sec 0 sender
[ 4] 0.00-10.00 sec 11.9 MBytes 9.97 Mbits/sec receiver

iperf Done.

C:\WINDOWS\system32>iperf3.exe -b 160M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
[ 4] local 192.168.1.105 port 59672 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-1.00 sec 384 KBytes 3.15 Mbits/sec
[ 4] 1.00-2.00 sec 1.50 MBytes 12.6 Mbits/sec
[ 4] 2.00-3.00 sec 1.50 MBytes 12.6 Mbits/sec
[ 4] 3.00-4.00 sec 1.50 MBytes 12.6 Mbits/sec
[ 4] 4.00-5.00 sec 1.25 MBytes 10.5 Mbits/sec
[ 4] 5.00-6.00 sec 1.50 MBytes 12.6 Mbits/sec
[ 4] 6.00-7.00 sec 1.50 MBytes 12.6 Mbits/sec
[ 4] 7.00-8.00 sec 1.50 MBytes 12.6 Mbits/sec
[ 4] 8.00-9.00 sec 1.25 MBytes 10.5 Mbits/sec
[ 4] 9.00-10.00 sec 1.50 MBytes 12.6 Mbits/sec
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-10.00 sec 13.4 MBytes 11.2 Mbits/sec sender
[ 4] 0.00-10.00 sec 13.4 MBytes 11.2 Mbits/sec receiver

iperf Done.

C:\WINDOWS\system32>