Cool Ideas Fibre ISP - Feedback

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Anyone having issues streaming from Amazon Prime? Netflix always seems to work well, but I found with Amazon the video gets choppy a lot while watching, then it goes back to normal.

Is that a known Prime Video issue for us here, or a possible issue with between CISP and Netstream?
 
Today's iperf test....

Microsoft Windows [Version 10.0.17763.253]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>iperf3.exe -R -u -b 160M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.105 port 50328 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 1.84 MBytes 15.4 Mbits/sec 0.146 ms 2275/2510 (91%)
[ 4] 1.00-2.00 sec 792 KBytes 6.49 Mbits/sec 0.408 ms 2343/2442 (96%)
[ 4] 2.00-3.00 sec 800 KBytes 6.55 Mbits/sec 0.236 ms 2341/2441 (96%)
[ 4] 3.00-4.00 sec 800 KBytes 6.56 Mbits/sec 0.135 ms 2341/2441 (96%)
[ 4] 4.00-5.00 sec 792 KBytes 6.49 Mbits/sec 0.152 ms 2343/2442 (96%)
[ 4] 5.00-6.00 sec 800 KBytes 6.55 Mbits/sec 0.138 ms 2341/2441 (96%)
[ 4] 6.00-7.00 sec 800 KBytes 6.56 Mbits/sec 0.161 ms 2342/2442 (96%)
[ 4] 7.00-8.00 sec 800 KBytes 6.55 Mbits/sec 0.122 ms 2341/2441 (96%)
[ 4] 8.00-9.00 sec 800 KBytes 6.55 Mbits/sec 0.138 ms 2341/2441 (96%)
[ 4] 9.00-10.00 sec 800 KBytes 6.55 Mbits/sec 0.114 ms 2342/2442 (96%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 195 MBytes 163 Mbits/sec 0.131 ms 23724/24873 (95%)
[ 4] Sent 24873 datagrams

iperf Done.

C:\WINDOWS\system32>iperf3.exe -R -u -b 8M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.105 port 51137 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 1016 KBytes 8.32 Mbits/sec 1.747 ms 0/127 (0%)
[ 4] 1.00-2.00 sec 968 KBytes 7.93 Mbits/sec 0.113 ms 1/122 (0.82%)
[ 4] 2.00-3.00 sec 976 KBytes 8.00 Mbits/sec 0.140 ms 0/122 (0%)
[ 4] 3.00-4.00 sec 976 KBytes 7.99 Mbits/sec 0.155 ms 0/122 (0%)
[ 4] 4.00-5.00 sec 976 KBytes 7.99 Mbits/sec 0.225 ms 0/122 (0%)
[ 4] 5.00-6.00 sec 976 KBytes 8.00 Mbits/sec 0.109 ms 0/122 (0%)
[ 4] 6.00-7.00 sec 976 KBytes 7.99 Mbits/sec 0.088 ms 0/122 (0%)
[ 4] 7.00-8.00 sec 976 KBytes 7.99 Mbits/sec 0.073 ms 0/122 (0%)
[ 4] 8.00-9.00 sec 976 KBytes 8.00 Mbits/sec 0.114 ms 0/122 (0%)
[ 4] 9.00-10.00 sec 984 KBytes 8.06 Mbits/sec 0.112 ms 0/123 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 9.73 MBytes 8.16 Mbits/sec 0.088 ms 1/1245 (0.08%)
[ 4] Sent 1245 datagrams

iperf Done.

C:\WINDOWS\system32>
 
sand_man said:
Tempting.

8e432b78b9b2ff88e853466854eb3e18.jpg
efef73a8ec6e76ad605d2a20c4235032.jpg
Click to expand...

And you'll still get about than 5-10% of that speed up and down during normal hours to EU / US.
 
I've been having endless network issues the last week or so - speedtest locally checks out fine .. 200/200 for the most part.

International appears to be the challenge ...

Netflix takes a while to get to 1080p - never used to be an issue before
Downloading games from Steam I hit 25mb/sec - assuming this is a local CDN
The second I started a game patcher I was shocked to see - 250mb took me 10 minutes to update ...

Did some streaming on Friday night - constant buffering on my usual stream view.

Also been having some random network drops - very random disconnects off the EA servers when playing BFV.

Can we please have some kind of indication what is happening @PBCool and how long this is expected to last .

I realize speedtest is probably the worst indication of performance - but it's all I have


7956078488.png


7956083425.png


7956086207.png





Thanks in advance ^^
 
Last edited:
Looking at some of the comments I can also add my 2 cents to the seemingly international speed issues.

I have a 100 / 100 Mbps line on Vuma, but the last two Sundays I experienced issues uploading to YouTube. Normally the video I uploads takes about 15 mins, but yesterdays video took 2 hours to upload. A speed test also showed good download speeds but only a 20% upload capability.

Also had some buffering last night on real-debris links.

After doing test this morning it line ran 100% / 80%.

I'm starting to wonder that CISP is struggling to maintain speeds at times or if Vuma is having issues with congestion.
 
CRE4MPIE said:
I've been having endless network issues the last week or so - speedtest locally checks out fine .. 200/200 for the most part.

International appears to be the challenge ...

Netflix takes a while to get to 1080p - never used to be an issue before
Downloading games from Steam I hit 25mb/sec - assuming this is a local CDN
The second I started a game patcher I was shocked to see - 250mb took me 10 minutes to update ...

Did some streaming on Friday night - constant buffering on my usual stream view.

Also been having some random network drops - very random disconnects off the EA servers when playing BFV.

Can we please have some kind of indication what is happening @PBCool and how long this is expected to last .

I realize speedtest is probably the worst indication of performance - but it's all I have


7956078488.png


7956083425.png


7956086207.png





Thanks in advance ^^
Click to expand...

I've been having issues of late playing PUBG as well. Pings being ok'ish, but packet loss being high.
 
CRE4MPIE said:
I've been having endless network issues the last week or so - speedtest locally checks out fine .. 200/200 for the most part.

International appears to be the challenge ...

Netflix takes a while to get to 1080p - never used to be an issue before
Downloading games from Steam I hit 25mb/sec - assuming this is a local CDN
The second I started a game patcher I was shocked to see - 250mb took me 10 minutes to update ...

Did some streaming on Friday night - constant buffering on my usual stream view.

Also been having some random network drops - very random disconnects off the EA servers when playing BFV.

Can we please have some kind of indication what is happening @PBCool and how long this is expected to last .

I realize speedtest is probably the worst indication of performance - but it's all I have


7956078488.png


7956083425.png


7956086207.png





Thanks in advance ^^
Click to expand...
Well as with most of the issues congestion and packet loss on the last mile at peak times. Are you getting the same result at peak times?
 
PBCool said:
Well as with most of the issues congestion and packet loss on the last mile at peak times. Are you getting the same result at peak times?
Click to expand...

Thanks for getting back. I'll have a look tonight and post the results
 
Lol, paying for a 200/200 CISP on Vumatel (Randburg).




Urgh, I just wish we could get to the bottom of this. I want the old CISP back
 
Trying to update my Everquest II client - getting a whopping 270 - 350kb/sec. Seems to be sitting in Arizona. Same update I struggled with on the weekend. Any way of checking if it's my side or their side?

1547479438373.png
 
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