Cool Ideas Fibre ISP - Feedback

standerr · Feb 14, 2019

Yep Durbanville also down. This is getting really old now.

kripstoe · Feb 14, 2019

Yep, Durbanville down. Not funny anymore.

JacquesR · Feb 14, 2019

Vuma trenched down in Tamboerskloof also, with no load-shedding today.

MandM · Feb 14, 2019

kripstoe said:
Yep, Durbanville down. Not funny anymore.

Jip me too

John Tempus · Feb 14, 2019

Is back up here for me Durbanville since minute ago.

TheRoDent · Feb 14, 2019

jannier said:
@PBCool @TheRoDent

Vuma Trench, Brackenfell

Yeah, internet is dead again, and my area is not on load-shedding atm.
Load-shedding is only starting at 20H00.
So somethings further up the tree is now dead again.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.lan - 0 | 240 | 240 | 0 | 0 | 0 | 0 |
| 155.93.252.1 - 11 | 169 | 151 | 2 | 17 | 153 | 10 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

EDIT, Thank god I downloaded 3 movies to watch on my Netflix app.

Yeah we have seen this high latency on .121 now a couple of times. It's literally our handoff router in Bree street which idles from a capacity perspective.

We are escalating it.

jannier · Feb 14, 2019

Yeah, also back up again

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.88.1 - 0 | 63 | 63 | 0 | 0 | 0 | 0 |
| 155.93.252.1 - 2 | 59 | 58 | 2 | 8 | 39 | 10 |
| c3h-backbone.coolideas.co.za - 0 | 63 | 63 | 1 | 1 | 1 | 1 |
| cd-backbone.coolideas.co.za - 0 | 63 | 63 | 1 | 1 | 7 | 1 |
| cloudflare.ixp.capetown - 0 | 63 | 63 | 1 | 1 | 7 | 1 |
| one.one.one.one - 0 | 63 | 63 | 1 | 1 | 7 | 1 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Hunted · Feb 14, 2019

John Tempus said:
Is back up here for me Durbanville since minute ago.

Same,

But still have a huge issue with packet loss.

Bighit · Feb 14, 2019

John Tempus said:
Yup, Vumatel network is completely down. At least in Northern Suburbs, Cape Town.

Nope, at 19:10, my internet came on after being off since 14:30 (Stellenberg)

TheRoDent · Feb 14, 2019

jannier said:
@PBCool @TheRoDent

Vuma Trench, Brackenfell

Yeah, internet is dead again, and my area is not on load-shedding atm.
Load-shedding is only starting at 20H00.
So somethings further up the tree is now dead again.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.lan - 0 | 240 | 240 | 0 | 0 | 0 | 0 |
| 155.93.252.1 - 11 | 169 | 151 | 2 | 17 | 153 | 10 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

EDIT, Thank god I downloaded 3 movies to watch on my Netflix app.

You're not even making it to our network. That is all still inside Vumatel

kripstoe · Feb 14, 2019

Hunted said:
Same,

But still have a huge issue with packet loss.

"Huge" as in "it-might-as-well-be-down". Potato. Potaato.

Hunted · Feb 14, 2019

That second hop is where my issues are and then it continues right through.

Oh well.. shutting down for the 20:00 powercut.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 172.26.24.4 - 13 | 91 | 80 | 0 | 0 | 2 | 0 |
| 155.93.243.1 - 16 | 91 | 77 | 2 | 12 | 56 | 9 |
| c3h-backbone.coolideas.co.za - 15 | 91 | 78 | 1 | 1 | 2 | 1 |
| cd-backbone.coolideas.co.za - 15 | 91 | 78 | 1 | 1 | 4 | 1 |
| c6t-backbone.coolideas.co.za - 15 | 91 | 78 | 18 | 19 | 22 | 19 |
| u13l-cust.coolideas.co.za - 15 | 91 | 78 | 18 | 20 | 23 | 20 |
| u139-cust.coolideas.co.za - 15 | 91 | 78 | 18 | 20 | 22 | 19 |
| google.jinx.net.za - 13 | 91 | 80 | 18 | 21 | 49 | 21 |
| 72.14.237.239 - 14 | 90 | 78 | 18 | 21 | 56 | 21 |
| jnb01s07-in-f3.1e100.net - 10 | 90 | 81 | 19 | 21 | 27 | 21 |
|________________________________________________|______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )

John Tempus · Feb 14, 2019

TheRoDent said:
Yeah we have seen this high latency on .121 now a couple of times. It's literally our handoff router in Bree street which idles from a capacity perspective.

We are escalating it.

The specific timing of jannier the vumatel network died. This is definitely unrelated to the previous issues at that router when the network is actually alive.

Just want to make sure you dont escalate on an issue that they will just state "we took network down, thats why it was unresponsive" because that was the case in this specific timing.

I am sure the network killing occurring is Vumatel working on what they said they would be today so I prefer the fact that I can see they are now doing something vs previous days of claiming ignorance.

John Tempus · Feb 14, 2019

Bighit said:
Nope, at 19:10, my internet came on after being off since 14:30 (Stellenberg)

Ye, I was down from 14:30(end of loadshedding) until 5pm even using static ip network was "congested/DDOSing itself" but at 5pm static ip handled traffic but was still unable to get DHCP ip.

So for what its worth, static ip solution is definitely helping to cut down recovery by few hours. Waiting on DHCP leasing when the network is functional is taking much longer.

kripstoe · Feb 14, 2019

Seems to be working again.

dotdan · Feb 14, 2019

So I jump into a quick game and I am getting my ass handed to me, I cannot aim to safe my life.. I finally noticed why. I am playing on almost 30ms better ping than I am used to..

Now, it could be that Vuma is down all over and I am benefiting from an unsaturated network OR CISP did something in the background.

Either way, I am first to jump on the hate bandwagon, but also first to congrats CISP if they did something good.

So if this is your doing CISP, awesome work.

This is Vuma trenched JHB to EU server

dotdan · Feb 14, 2019

And had this consistently for over an hour.

Tinuva · Feb 14, 2019

dotdan said:
So I jump into a quick game and I am getting my ass handed to me, I cannot aim to safe my life.. I finally noticed why. I am playing on almost 30ms better ping than I am used to..

Now, it could be that Vuma is down all over and I am benefiting from an unsaturated network OR CISP did something in the background.

Either way, I am first to jump on the hate bandwagon, but also first to congrats CISP if they did something good.

So if this is your doing CISP, awesome work.

This is Vuma trenched JHB to EU server View attachment 620056

show us a shiny traceroute

Flamer283 · Feb 14, 2019

dotdan said:
So I jump into a quick game and I am getting my ass handed to me, I cannot aim to safe my life.. I finally noticed why. I am playing on almost 30ms better ping than I am used to..

Now, it could be that Vuma is down all over and I am benefiting from an unsaturated network OR CISP did something in the background.

Either way, I am first to jump on the hate bandwagon, but also first to congrats CISP if they did something good.

So if this is your doing CISP, awesome work.

This is Vuma trenched JHB to EU server View attachment 620056

Think your games matchmaking was set to Auto and connected to South America.

dotdan · Feb 14, 2019

Flamer283 said:
Think your games matchmaking was set to Auto and connected to South America.

No I manually set to EU.

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