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PBCool

Cool Ideas
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related to my CI/VT contract, does anyone have a contact at Vumatel? I have been trying to get my line checked since December, as it is intermittently slow on both wifi and cable, without reason. Vumatel insists that I have to work through the ISP, Cool Ideas, who booked a call out. Vumatel missed two appointments to come out, and then cancelled the call due to "insufficient information". I'd like to follow up.

Also, recommendations for another fibre provider are also welcome. Vumatel not working for me and the Cool Ideas relationship achieves little.

Thanks
Please give me your ref number?
 

PBCool

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@PBCool

Sitting with a problem on my MFN line certain things are working correctly but others are not.

I have logged a ticket with yoursupport but the response I got has not resolved the issue at all.

Ticket number : #COOL-201902161-220075
Which router are you using sounds like an MTU issue?
 

PBCool

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Still not reactivated 2 days later.

And I'm leaving tomorrow so it's now useless to do so. :mad:
PM me your account details to check, it may have been reactivated on our side and you have a line fault at the same time.
 

PBCool

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Yeah, seeing that tonight too.
Code:
x@x:~$ mtr -rc 50 cisp.co.za
HOST: x Loss% Snt Last Avg Best Wrst StDev
1.|-- ??? 100.0 50 0.0 0.0 0.0 0.0 0.0
2.|-- 154.0.5.185 0.0% 50 3.8 3.7 3.5 4.0 0.1
3.|-- 154.0.5.190 0.0% 50 26.0 28.5 20.6 32.3 3.0
4.|-- 154.0.5.66 0.0% 50 30.5 29.2 20.1 33.8 3.4
| `|-- 154.0.5.65
5.|-- 154.0.5.145 0.0% 50 32.5 29.7 22.1 33.8 3.1
6.|-- 154.0.3.226 0.0% 50 30.1 30.3 20.2 34.2 3.0
7.|-- 154.0.13.95 2.0% 50 22.3 29.9 19.5 35.0 3.4


Yeah, on openserve too. Local seems okay but with a higher ping and international not looking great. Can't watch Twitch.

Openserve upgrades are continuing this week, will update as we go.
 

cavedog

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@S.Claus You paying R2409 for a 200Mbps line Openserve?

@PBCool Everyone talking about expensive IPC and from what I have seen a lot of networks suffering with IPC congestion CISP, Supersonic, Vox are the ones I saw. How expensive is IPC really and have the decreases in price over the years not made that much of a difference because a 200Mbps uncapped Openserve fibre line is still damn expensive.
 

cavedog

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@cavedog Yes

Point being I pay premium prices so I expect premium service .
Openserve screwed us all. Once Openserve fibre is in town all other providers run away so we end up with expensive fibre. I would say only 100Mbps on Openserve is actually well priced. 200Mbps then the prices start shooting through the roof which sucks.

Well good luck I'm on Supersonic 200Mbps on Openserve and they are also suffering from IPC congestion. At least pbcool is fixing it Supersonic is still "investigating"
 

image132

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Not sure if people are looking to stream IEM CS or R6 invitational. I did some digging and there's a youtube relay.

IEM Katowice 2019 Challengers Stage


Rainbow Six | Six Invitational 2019 – Playoffs – Grand Finals



Being local they work 100% for me.

I've given up trying to stream twitch. Octotel is just not playing ball.

100/25 Octotel. Cape Town Southern Suburbs.

Coreix, Single Threaded.


Coreix Multi Threaded.
 

PBCool

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@S.Claus You paying R2409 for a 200Mbps line Openserve?

@PBCool Everyone talking about expensive IPC and from what I have seen a lot of networks suffering with IPC congestion CISP, Supersonic, Vox are the ones I saw. How expensive is IPC really and have the decreases in price over the years not made that much of a difference because a 200Mbps uncapped Openserve fibre line is still damn expensive.
Unfortunately we can't actually disclose the rate based on NDA but it's more expensive than transport to London per Mbps for instance. Also the history of the network topology used to make it challenging from in upgrade perspective. They would only offer access in 1Gbps interface increments. Whereas now they can offer 1/10/100Gbps ports with their "new" network.
 

PBCool

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Is everything ok.

Getting very low download speeds.

Jhb west rand.
It seems most Vumatel in that direction are suffering, all indicators are normal from our side. Please monitor and let me know.
 

Praeses

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1550434256604.png
Everything still working wonders since Frogfoot did their upgrades in my area :)
 

under_sky

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@S.Claus You paying R2409 for a 200Mbps line Openserve?

@PBCool Everyone talking about expensive IPC and from what I have seen a lot of networks suffering with IPC congestion CISP, Supersonic, Vox are the ones I saw. How expensive is IPC really and have the decreases in price over the years not made that much of a difference because a 200Mbps uncapped Openserve fibre line is still damn expensive.
R500 000.00 for a link between JHB and Cape Town i think its 10Gbps link i can confirm tomorrow my father works with all the Telcos in this but hasnt for a while
 
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