- Jan 11, 2016
Please give me your ref number?related to my CI/VT contract, does anyone have a contact at Vumatel? I have been trying to get my line checked since December, as it is intermittently slow on both wifi and cable, without reason. Vumatel insists that I have to work through the ISP, Cool Ideas, who booked a call out. Vumatel missed two appointments to come out, and then cancelled the call due to "insufficient information". I'd like to follow up.
Also, recommendations for another fibre provider are also welcome. Vumatel not working for me and the Cool Ideas relationship achieves little.