Cool Ideas Fibre ISP - Feedback

[CRE4MPIE]

my order was done through Fibrehoods website and there it stated no cost. Now 4 months later i am receiving this bill...

Doesnt seem right.

Also a little confused wrt. this - received my vumatel invoice for the installation earlier in the week. I was under the impression this was included with my CISP subscriptions.



Will investigate

 

[mastercylinder]

Also a little confused wrt. this - received my vumatel invoice for the installation earlier in the week. I was under the impression this was included with my CISP subscriptions.



Will investigate

The R1710 specifically isn't, and make sure you send vumatel your proof of payment, otherwise they complain you haven't paid.

The initiation fee of R999 is included.

 

[PBCool]

Then argue the invoice with Vumatel?

 

[DrJohnZoidberg]

@PBCool Where do I find the PPPoE details in my client area?

 

[Joka69]

Torrent speeds are only as good as the peers uploading to you. So sadly a bad way to test network speed.

Valid point. I did not actually check the amount of peers on that specific download.

 

[Bedford]

Then argue the invoice with Vumatel?

i plan too, just venting here sorry.

 

[Azg]

Is there some shaping of international traffic going on? My streaming is buffering much more than it used to do at the beginning of the year.

 

[PBCool]

Is there some shaping of international traffic going on? My streaming is buffering much more than it used to do at the beginning of the year.

We don't shape, which service are you streaming from? Is the device cabled etc.

 

[arni1954]

For the last two hours at least 5 disconnects and after 5 minutes connecting again . What is going on ?

 

[PBCool]

For the last two hours at least 5 disconnects and after 5 minutes connecting again . What is going on ?

Have you logged it? Sounds like a line fault.

Disconnects on your PPP session?

 

[sand_man]

Yeah, there seem to be issues in Norwood too... But I'm not sure if they related to a general issue or my porting from CISP to VOX.

 

[arni1954]

Have you logged it? Sounds like a line fault.

Disconnects on your PPP session?

Yes I logged a fault . It looks like there is a problem in the area.

 

[sand_man]

Yes I logged a fault . It looks like there is a problem in the area.

I got throughput but international is atrocious, first day with VOX though and already regretting my decision to port... :wtf:

 

[Looney]

I got throughput but international is atrocious, first day with VOX though and already regretting my decision to port... :wtf:

HAHAHAHA, what did we talk about!!? Suck it!

 

[arni1954]

I got throughput but international is atrocious, first day with VOX though and already regretting my decision to port... :wtf:

I was with VOX adsl . They started brilliantly and then dropped the service levels big time .

 

[sand_man]

It’s complete and utter rubbish!! I’m so pissed right now!

 

[Tinuva]

It’s complete and utter rubbish!! I’m so pissed right now!

You mean the VOX network or the issue in the area?

 

[sand_man]

You mean the VOX network or the issue in the area?

Yeah. Vox. Fcking horrible man!!

 

[Tinuva]

Yeah. Vox. Fcking horrible man!!

Hmm I was wondering about them, but then remembered there was a story I heard somewhere on the shaping devices they invested, before they released their AUP on uncapped for ADSL. Guess its that.

 

[gfmalan]

@PBCool Where do I find the PPPoE details in my client area?

I got mine on mail from Duwane, didn’t see it in my client panel.