I've found Steam auto selects Johannesburg as the default download location even though i'm in cape town. And have found the the Johannesburg steam download speed is much better than the cape town one. Wonder why.
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Cool Ideas Fibre ISP - Feedback
- Thread starter paulosouthafrica
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Thanks. It's now been shelved, but I didn't take any note of my instance number, which I fear you might need to set up the line. If there is something I can do to get it working tonight, please advise, else I suppose the Vuma portal will work tomorrow (I can't access it now).
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Yeah we would need the object number, can you maybe get it from WA?
Got it - send to you via PM - please see if you can still get me connected tonight? Thanks.
My results on 100mb frogfoot line, pretoria east:
C:\Windows\system32>C:\Users\stefa\OneDrive\Desktop\iperf-3.1.3-win64\iperf3.exe -R -u -b 75m -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.52 port 52074 connected to 62.233.65.195 port 17001
iperf3: OUT OF ORDER - incoming packet = 791 and received packet = 801 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 792 and received packet = 801 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 793 and received packet = 801 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 794 and received packet = 801 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 795 and received packet = 801 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 796 and received packet = 801 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 797 and received packet = 801 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 798 and received packet = 801 AND SP = 4
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 9.13 MBytes 76.6 Mbits/sec 0.140 ms 26/1187 (2.2%)
[ 4] 1.00-2.00 sec 8.95 MBytes 75.0 Mbits/sec 0.142 ms 0/1145 (0%)
[ 4] 2.00-3.00 sec 8.93 MBytes 74.9 Mbits/sec 0.134 ms 1/1144 (0.087%)
iperf3: OUT OF ORDER - incoming packet = 3767 and received packet = 3768 AND SP = 4
[ 4] 3.00-4.00 sec 8.93 MBytes 74.9 Mbits/sec 0.106 ms 2/1144 (0.17%)
[ 4] 4.00-5.00 sec 8.95 MBytes 75.0 Mbits/sec 0.157 ms 0/1145 (0%)
[ 4] 5.00-6.00 sec 8.94 MBytes 75.0 Mbits/sec 0.123 ms 0/1144 (0%)
iperf3: OUT OF ORDER - incoming packet = 7906 and received packet = 7920 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 7907 and received packet = 7922 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 7909 and received packet = 7931 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 7910 and received packet = 7933 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 7911 and received packet = 7941 AND SP = 4
[ 4] 6.00-7.00 sec 8.91 MBytes 74.8 Mbits/sec 0.200 ms 9/1145 (0.79%)
[ 4] 7.00-8.00 sec 8.94 MBytes 75.0 Mbits/sec 0.097 ms 0/1144 (0%)
iperf3: OUT OF ORDER - incoming packet = 9226 and received packet = 9425 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 9227 and received packet = 9425 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 9228 and received packet = 9425 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 9229 and received packet = 9426 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 9230 and received packet = 9426 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 9231 and received packet = 9426 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 9232 and received packet = 9426 AND SP = 4
[ 4] 8.00-9.00 sec 8.92 MBytes 74.8 Mbits/sec 0.100 ms 9/1144 (0.79%)
[ 4] 9.00-10.00 sec 8.95 MBytes 75.0 Mbits/sec 0.119 ms 0/1145 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 91.2 MBytes 76.5 Mbits/sec 0.096 ms 47/11678 (0.4%)
[ 4] Sent 11678 datagrams
[SUM] 0.0-10.0 sec 21 datagrams received out-of-order
iperf Done.
C:\Windows\system32>C:\Users\stefa\OneDrive\Desktop\iperf-3.1.3-win64\iperf3.exe -R -u -b 75m -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.52 port 52074 connected to 62.233.65.195 port 17001
iperf3: OUT OF ORDER - incoming packet = 791 and received packet = 801 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 792 and received packet = 801 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 793 and received packet = 801 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 794 and received packet = 801 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 795 and received packet = 801 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 796 and received packet = 801 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 797 and received packet = 801 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 798 and received packet = 801 AND SP = 4
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 9.13 MBytes 76.6 Mbits/sec 0.140 ms 26/1187 (2.2%)
[ 4] 1.00-2.00 sec 8.95 MBytes 75.0 Mbits/sec 0.142 ms 0/1145 (0%)
[ 4] 2.00-3.00 sec 8.93 MBytes 74.9 Mbits/sec 0.134 ms 1/1144 (0.087%)
iperf3: OUT OF ORDER - incoming packet = 3767 and received packet = 3768 AND SP = 4
[ 4] 3.00-4.00 sec 8.93 MBytes 74.9 Mbits/sec 0.106 ms 2/1144 (0.17%)
[ 4] 4.00-5.00 sec 8.95 MBytes 75.0 Mbits/sec 0.157 ms 0/1145 (0%)
[ 4] 5.00-6.00 sec 8.94 MBytes 75.0 Mbits/sec 0.123 ms 0/1144 (0%)
iperf3: OUT OF ORDER - incoming packet = 7906 and received packet = 7920 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 7907 and received packet = 7922 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 7909 and received packet = 7931 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 7910 and received packet = 7933 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 7911 and received packet = 7941 AND SP = 4
[ 4] 6.00-7.00 sec 8.91 MBytes 74.8 Mbits/sec 0.200 ms 9/1145 (0.79%)
[ 4] 7.00-8.00 sec 8.94 MBytes 75.0 Mbits/sec 0.097 ms 0/1144 (0%)
iperf3: OUT OF ORDER - incoming packet = 9226 and received packet = 9425 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 9227 and received packet = 9425 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 9228 and received packet = 9425 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 9229 and received packet = 9426 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 9230 and received packet = 9426 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 9231 and received packet = 9426 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 9232 and received packet = 9426 AND SP = 4
[ 4] 8.00-9.00 sec 8.92 MBytes 74.8 Mbits/sec 0.100 ms 9/1144 (0.79%)
[ 4] 9.00-10.00 sec 8.95 MBytes 75.0 Mbits/sec 0.119 ms 0/1145 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 91.2 MBytes 76.5 Mbits/sec 0.096 ms 47/11678 (0.4%)
[ 4] Sent 11678 datagrams
[SUM] 0.0-10.0 sec 21 datagrams received out-of-order
iperf Done.
Just a public thank you to PBCool, who sorted out my connection after-hours, above and beyond the call of duty, etc. Great first impressions!
Tinuva
The Magician
Hmm.
Not sure if this is expected behavior.
@PBCool, looks like Work Online is leaking peering routes from Anglo as transit prefixes.
From SAIX route server:
Code:
tpr-route-server>traceroute www.cisp.co.za
Translating "www.cisp.co.za"...domain server (196.43.45.190) (196.43.50.190)
Type escape sequence to abort.
Tracing the route to www.cisp.co.za (154.0.13.95)
1 tpr-ip-esr-1-fe-1-0-3.telkom-ipnet.co.za (196.25.9.45) 0 msec 0 msec 0 msec
2 rrba-ip-se-2-gig-2-0-0-102.telkom-ipnet.co.za (196.43.25.138) 4 msec 0 msec 0 msec
3 workonline.ixp.joburg (196.60.8.142) 4 msec 4 msec 4 msec
4 * * *
5 esr5-isd-cr2-te0-0-26.wolcomm.net (197.157.77.113) [AS 37271] 0 msec 4 msec 4 msec
6 197.157.78.167 [AS 37271] 0 msec 0 msec 4 msec
7 102.130.68.1 [AS 37468] 20 msec 24 msec
pe1-nce017.sa.cpt.as37468.angolacables.ao (197.149.149.113) [AS 37468] 20 msec
8 uwy-cust.coolideas.co.za (154.0.4.162) [AS 37680] 24 msec 20 msec 24 msec
9 coolideas-gw.enetworks.net (45.220.191.18) [AS 32653] 24 msec 20 msec 24 msec
10 uty-cust.coolideas.co.za (154.0.4.54) [AS 37680] 24 msec 24 msec 24 msec
11 c3t-backbone.coolideas.co.za (154.0.1.137) [AS 37680] 24 msec 20 msec 24 msec
12 urm-cust.coolideas.co.za (154.0.3.226) [AS 37680] 24 msec 24 msec 24 msec
13 www.cisp.co.za (154.0.13.95) [AS 37680] 24 msec 24 msec 24 msec
Fjorko
Expert Member
- Joined
- Jan 17, 2007
- Messages
- 2,039
- Reaction score
- 960
Anyone interested how my tests compared between the Openserve ( Telkom ) test account and my CISP account - have a look at the attached. These tests ( not very scientific ) were done between 8:00pm and 8:30pm.
For reference:
Location: PE
Link: 100/50 on Openserve
ISP: CISP
Test Machine: Lenovo Laptop connected over Wireless AC @ 780Mbps
Networking:
Laptop
|
Ubiquiti Unifi UAP-AC-LR Access Point
|
Ubiquiti Unifi USG-3P Router
|
CISP
Your feedback is appreciated and if you think I have an issue here or not.
Cheers
For reference:
Location: PE
Link: 100/50 on Openserve
ISP: CISP
Test Machine: Lenovo Laptop connected over Wireless AC @ 780Mbps
Networking:
Laptop
|
Ubiquiti Unifi UAP-AC-LR Access Point
|
Ubiquiti Unifi USG-3P Router
|
CISP
Your feedback is appreciated and if you think I have an issue here or not.
Cheers
sand_man
Honorary Master
What do the out of order results denote?
If I run the test using the 100Mb parameters the results are great but using the 200Mb parameters, not so great...
Also no out of order values this morning.... Stacks yesterday...
@PBCool any feedback? #COOL-20181017-160369 Are still waiting on Vumatel?
Last edited:
ryanrich
Well-Known Member
Checked mine quick and I have zero OUT OF ORDER values now, hopefully things are improving...
Code:
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.5 port 55819 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datag
rams
[ 4] 0.00-1.00 sec 8.51 MBytes 71.4 Mbits/sec 0.009 ms 187/1276 (15%)
[ 4] 1.00-2.00 sec 8.35 MBytes 70.1 Mbits/sec 0.473 ms 0/1069 (0%)
[ 4] 2.00-3.00 sec 8.34 MBytes 70.0 Mbits/sec 0.195 ms 0/1068 (0%)
[ 4] 3.00-4.00 sec 8.34 MBytes 70.0 Mbits/sec 0.230 ms 0/1068 (0%)
[ 4] 4.00-5.00 sec 8.34 MBytes 70.0 Mbits/sec 0.165 ms 0/1068 (0%)
[ 4] 5.00-6.00 sec 8.35 MBytes 70.1 Mbits/sec 0.030 ms 0/1069 (0%)
[ 4] 6.00-7.00 sec 8.34 MBytes 69.9 Mbits/sec 0.017 ms 1/1068 (0.094%)
[ 4] 7.00-8.00 sec 8.34 MBytes 70.0 Mbits/sec 0.016 ms 0/1068 (0%)
[ 4] 8.00-9.00 sec 8.33 MBytes 69.9 Mbits/sec 0.012 ms 2/1068 (0.19%)
[ 4] 9.00-10.00 sec 8.34 MBytes 70.0 Mbits/sec 0.019 ms 0/1068 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datag
rams
[ 4] 0.00-10.00 sec 86.3 MBytes 72.4 Mbits/sec 0.017 ms 190/11046 (1.7%)
[ 4] Sent 11046 datagrams
iperf Done.I'm a Cool Ideas subscriber on the Vumatel fibre network and have the following issue:
I use an online platform with IE11 using Silverlight plug-in. When I connect to this network using my mobile internet device, it work flawlessly, but when I switch over to my fiber connection, it fails to load. When working on a Telkom fibre line, it works, so something or someone at Cool Ideas or Vumatel is blocking this website or something is wrong. Any advice? (I know that one of the mobile network has Fortinet which blocks this service and took some configuring to fix, if this might provide any clues....)
I opened a ticket with Cool Ideas #COOL-20181026-164868, which, after nearly 2 weeks was just closed without any resolution or feedback, hence my question to this forum - hopefully someone can help!
I use an online platform with IE11 using Silverlight plug-in. When I connect to this network using my mobile internet device, it work flawlessly, but when I switch over to my fiber connection, it fails to load. When working on a Telkom fibre line, it works, so something or someone at Cool Ideas or Vumatel is blocking this website or something is wrong. Any advice? (I know that one of the mobile network has Fortinet which blocks this service and took some configuring to fix, if this might provide any clues....)
I opened a ticket with Cool Ideas #COOL-20181026-164868, which, after nearly 2 weeks was just closed without any resolution or feedback, hence my question to this forum - hopefully someone can help!
Tinuva
The Magician
Could be CISP's ip ranges are not whitelisted on the Fortinet. But without more technical details will be difficult to diagnose.
...it would be nice if someone from Cool Ideas could call me and help me resolve my problem. This ticket system is not a cool idea....
ryanrich
Well-Known Member
LOL!
So, Frogfoot just called me and said they see I have a ticket logged with CISP regarding slow international and wanted to explain to me that international bandwidth has many more hops, etc, and I shouldn't expect the same performance as local. I explained that having worked in IT infrastructure for the past 15 years I understand the basics of networking and don't expect the same performance as local. I do however expect to get more than 5% - 10% of my line speed to international.
Apparently they disagree and say 10% to international on a 100Mbps line is to be expected and they don't believe people get higher than this, they actually requested screenshots of people getting higher.
So, I give up. I find it shocking they have people who claim to be proficient in networking telling this to clients...
So, Frogfoot just called me and said they see I have a ticket logged with CISP regarding slow international and wanted to explain to me that international bandwidth has many more hops, etc, and I shouldn't expect the same performance as local. I explained that having worked in IT infrastructure for the past 15 years I understand the basics of networking and don't expect the same performance as local. I do however expect to get more than 5% - 10% of my line speed to international.
Apparently they disagree and say 10% to international on a 100Mbps line is to be expected and they don't believe people get higher than this, they actually requested screenshots of people getting higher.
So, I give up. I find it shocking they have people who claim to be proficient in networking telling this to clients...
Tinuva
The Magician
Have you tried the support for the online platform? They may actually be the correct people to contact if their fortinet is blocking CISPs IP ranges.
Well this has been a waste of time.
Emailed them the address and get a response asking for the address.
I've advised him to go with someone else - not getting involved.
- Joined
- Jan 11, 2016
- Messages
- 16,377
- Reaction score
- 5,685
Is it Vumatel aerial or Trenched? This sounds MTU related.
- Joined
- Jan 11, 2016
- Messages
- 16,377
- Reaction score
- 5,685
Do you have a ticket number for me to investigate?
sand_man
Honorary Master
sand_man
Honorary Master
#COOL-20181017-160369
- Status