GoneWithTheWindows
Honorary Master
Funnily enough, my line is perfect today. 0% packet loss on 20k packets. Have been connected via temaviewer all day with zero disconnects.
I hope it lasts.
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Cool Ideas Fibre ISP - Feedback
- Thread starter paulosouthafrica
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I hope it lasts.
wingnut771
Honorary Master
wingnut771
Honorary Master
Try 1.1.1.1
GoneWithTheWindows
Honorary Master
What difference would that make?
wingnut771
Honorary Master
different route maybe?
Y'all Qaeda
Username approved by US Airforce
So, I phoned Cool Ideas Accounts earlier this morning and spoke to a lady who said that she can't help me with my cancellation request and that I need to e-mail it through to [email protected]. So I did, to give my calendar month notice immediately and asked for a reference number which my fiber provider will use to migrate me to my new ISP from 1 May. Do you think I received any response all day? Why do I even bother and why am I even surprised lol. Now I try to phone them to follow up and get my cancellation reference, guess what they close at 16:00....
Y'all Qaeda
Username approved by US Airforce
wingnut771
Honorary Master
Direct to CPE? Bypass router.
GoneWithTheWindows
Honorary Master
Definitely log a call and emphasis how unhappy you are .
Seems to have worked for me = /
Y'all Qaeda
Username approved by US Airforce
Couple of minutes of my life I won't get back.
Let's try again.
ekske1
Executive Member
- Joined
- Apr 22, 2017
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- bblounge at the end of the universe
Accounts told me that there was a delay and will follow tomorrow.
Oh wait. I see they've added them...
Fjorko
Expert Member
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- Jan 17, 2007
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K thanks
Y'all Qaeda
Username approved by US Airforce
Given the other responses here, I'm not even sure it'll be worthwhile to bother logging a ticket.
Y'all Qaeda
Username approved by US Airforce
Y'all Qaeda
Username approved by US Airforce
The user experience is terrible, but at least it is consistent.
TheRoDent
Cool Ideas Rep
Please pm me your IP address or account details. I am running clear since this morning. Also, a traceroute will help
Y'all Qaeda
Username approved by US Airforce
Tracert to where? Or keep the general 8.8.8.8 address?
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