Crystal Web ADSL performance feedback thread Part 3...

Status
Not open for further replies.
Archer said:
So running only the CW news server, I got around 80% line speed, which is what I consider normal. I recall there was a 100GB limit on this one though, is that still the case?
Click to expand...

Great to hear, At the moment there is no limit.
 
@Crystal Web Support.

Can't you put a Snapscan QR Code on each Invoice?
 
Voodoo said:
@Crystal Web Support.

Can't you put a Snapscan QR Code on each Invoice?
Click to expand...

Doesn't SnapScan allow you to generate a QR code unique per invoice? If they can imbed the invoice number that would be even sweeter.
 
New payment system aside, are all the network issues supposedly resolved?

I'm still experiencing erratic Netflix and NNTP speeds before 11pm.
 
Last edited:
I haven't received my bill for payment, have they been sent out yet? Don't want to be cut off tomorrow.
 
CW: Please acknowledge the receipt of payment details submitted via the new web-form. I get nervous when I don't get a confirming email.
 
Rohan said:
I haven't received my bill for payment, have they been sent out yet? Don't want to be cut off tomorrow.
Click to expand...

You won't be. Since the new payment systems have launched the invoice for July will only be sent out tomorrow. From next month they will be sent out from the 23rd.
 
Orihalcon said:
You won't be. Since the new payment systems have launched the invoice for July will only be sent out tomorrow. From next month they will be sent out from the 23rd.
Click to expand...

Hopefully with a snapscan qr code.
 
I just setup my Direct Debit for the 1st of August as I have already EFT'd them the money for July.

So much simpler with Direct Debit - set and forget... :D
 
Anakha56 said:
@CW I would love to complete the survey but since there is question about paying and if I have not paid it is a criminal offence to say I have, I can't complete the survey. I am still waiting for my invoice before I pay so should you not have sent the invoice and the survey email at the same time and not one before the other? Also, I accidentally clicked the next button so now I have committed a criminal offence without having a invoice to pay you with... :confused:
View attachment 229458
Click to expand...
you'll notice that the "I am going to go and pay" selection is made before this one - it provides full info as appears on an invoice ;)
 
My support chat window just went away while I was chatting with support and now its gone. Will recheck later...
 
Also set up DO for now. August 1st. Just need to make sure the amount for July is going to be the correct one after I cancelled the ADSL line portion of the account...
 
So just to double check - we will only receive the invoice for next month tomorrow, and then have till the 3rd to pay correct?
 
Phinix said:
So just to double check - we will only receive the invoice for next month tomorrow, and then have till the 3rd to pay correct?
Click to expand...

pretty much

part of getting the payment processes more streamlined and diverse (debit orders ...)
sadly payment in beer still not on the cards
 
Necuno said:
My support chat window just went away while I was chatting with support and now its gone. Will recheck later...
Click to expand...

If it went blank, then yes that happens in Chrome. Just close the popup (not the window) and open it again. Or use Firefox for that chat.
 
"Hi
Did you receive the email that was sent our yesterday by our CEO regarding the banking options, you would be required to complete that link in order for us to action debit orders.
Regards
Karen"

What email is this? Hopefully I'll get the invoice tomorrow and the account will be activated...
 
What's my username? Is it my login for the internet connection?

Is it something I choose?
 
Everything just went to poop. glad this is my last day with this pathetic ISP
 
jouda said:
Everything just went to poop. glad this is my last day with this pathetic ISP
Click to expand...

Hi Jouda,

This is definitely not the type of service we pride ourselves on. We've received quite a few reports about disconnects and slow speeds this evening, A port reset seems to be working for most, if you could hop onto live chat so we can do this for you.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X