Surv0
Executive Member
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- Jan 7, 2006
- Messages
- 5,742
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- 539
I imagine IS was only making changes on the CW profile on their end? Not other ISP's? Cause other ISP's have terrible shaping policies in general. Just a thought.
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Crystal Web ADSL performance feedback thread Part 3...
- Thread starter Crystal Web Support
- Start date
- Status
new_in_za2
Senior Member
I can't speak for the other issues, but at least it does seem like that these emails are sent directly by IS rather than by Crystal Web. The emails are (currently) sent from opus.isdsl.net, which it seems unlikely that Crystal Web would have direct access to.
However, it is ultimately Crystal Web's responsibility, even if the screw-up itself was done by one of their suppliers.
Orihalcon
Expert Member
Yup. This so much.
Same thing with the leaks. It was not CW directly, but a business partner that did not hold up their end of the contract by encrypting data the way they should have. Does the consumer care? No. Should they care? I don't think so.
Consumers pay a price for a service. Any grievance toward that service - caused by the service provider or someone they do business with - will be directed at said service provider.
CW. Please take a moment. Compose yourselves and get a grip. Then keep providing the service you do so damn well and get rid of these annoying issues.
Mephisto_Helix
Resident Postwhore
Really hoping for a quick fix with this latency thing, yesterday was fine the whole day so I thought it was already implemented but nope, gone back to poop again today, sigh
AfricanTech
Honorary Master
I'm still a happy CW customer.
I don't find CW untrustworthy at all - outside of the data hack and this email usage glitch I've experienced only excellent service, transparent communication and an all too rare willingness to engage directly with me, their customer. The lights on my modem remain green.
Your experience has been different of course.
McGuywer
Executive Member
Weird stuff....
Will MyBroadband run an article on this?
Will MyBroadband run an article on this?
Icemanbrfc
Honorary Master
i dont think that is necessary to be honest...
Ho3n3r
Honorary Master
I have a feeling you've missed where he is getting at...
TehStranger
Executive Member
You can only keep blaming everyone else for so long (valid or not) until it starts to looks like you have no accountability.
Please take the following as feedback rather than criticism: The way you write these status updates comes across poorly. Pointing finger to shift blame first, followed by a generic apology as an afterthought is not the way you deal with paying clients.
Please take the following as feedback rather than criticism: The way you write these status updates comes across poorly. Pointing finger to shift blame first, followed by a generic apology as an afterthought is not the way you deal with paying clients.
McGuywer
Executive Member
You are getting it...
Icemanbrfc
Honorary Master
aah apologies for that then.. im assuming he means that MyBB will run something like this (Negative), but not anything else on CW thats positive? I hope its that?
Ho3n3r
Honorary Master
aah apologies for that then.. im assuming he means that MyBB will run something like this (Negative), but not anything else on CW thats positive? I hope its that?
Nailed it.
Like the "ISP leaks user details" thread a few weeks ago, after nothing on CW for months.
Mephisto_Helix
Resident Postwhore
I know they're aware of the problem, I'm just posting for postings sake because I'm frustrated at not being able to game too lekker :erm:
CrystalWeb -
Mweb -
Did Telkom break 2nd hop with CW only or something ......
CrystalWeb -
Mweb -
Did Telkom break 2nd hop with CW only or something ......
What game is this for?
I get 155 in path of Exile to london, and about 170 in Overwatch.
Mephisto_Helix
Resident Postwhore
Dungeons and Dragons Online, N.American servers ........ usually sits at 250-270 with CW, just now the latency is all wonky and it jumps between 350 and 850
PostManPat
Well-Known Member
- Joined
- Oct 10, 2015
- Messages
- 293
- Reaction score
- 0
For some reason, I've been getting spikes as well. I've reported it consecutive times to cw live chat. They said they looking into it. CW latency tends to jump more than afrihost.
CTBP
Executive Member
- Joined
- Nov 22, 2010
- Messages
- 6,706
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Last Result:
Download Speed: 1506 kbps (188.3 KB/sec transfer rate)
Upload Speed: 521 kbps (65.1 KB/sec transfer rate)
Latency: 111 ms
Jitter: 82 ms
2016/10/05, 4:07:55 PM
Edit:
Last Result:
Download Speed: 4736 kbps (592 KB/sec transfer rate)
Upload Speed: 490 kbps (61.3 KB/sec transfer rate)
Latency: 10 ms
Jitter: 1 ms
2016/10/05, 4:10:27 PM
A little better but still not great
Telkom can't find any interference on their side.
Download Speed: 1506 kbps (188.3 KB/sec transfer rate)
Upload Speed: 521 kbps (65.1 KB/sec transfer rate)
Latency: 111 ms
Jitter: 82 ms
2016/10/05, 4:07:55 PM
Edit:
Last Result:
Download Speed: 4736 kbps (592 KB/sec transfer rate)
Upload Speed: 490 kbps (61.3 KB/sec transfer rate)
Latency: 10 ms
Jitter: 1 ms
2016/10/05, 4:10:27 PM
A little better but still not great
Telkom can't find any interference on their side.
Last edited:
For me after 101 packets sent, I’m getting 223 average, 219 best and 251 worst.
Not sure how long you play for to get a spike.
- Status