Crystal Web ADSL performance feedback thread Part 3...

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requiem said:
Damn, now I want to know what ajan did.
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24 hours and it's still unclear to what is happening. From what I can tell is that I'm getting prosecuted/sued for cyber crime.

I've had almost every person I've spoken to, laugh at my situation. They think its a joke. When you get investigated or told to get lawyers, you should be told your fault and what exactly you've done incorrectly. All I've officially been told thus far is "AUP breach", which has been stated as if they are ship crewman about to sink. Not a single point of evidence has been brought forward.

As to the ethics of this. I was informed of this initially through SMS (with 2 sort-of usefull words) at 3am. Neither an email nor a phone call. Instead I have to email them to find out... Explain this to me, to why I must do the work.

Nothing to my knowledge of what I've done with CW for the past month (my first proper month) should implicate such a severe reaction and ball drop.

If I were to have done anything incorrectly, should I not be warned first? Which I have not been, not a single email or a simple communications means sent to me.

After been banned of live chat and not getting proper email replies besides one liners. I think I've about had enough.

Just to add another comical comment, one of their support guys said that their "legal" team had a meeting yesterday morning. Not realizing at the time, that meeting was for me.
 
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@ajan Any chance you have a shared internet connection? Is it just you using it?
 
ajan said:
Just to add another comical comment, one of their support guys said that their "legal" team had a meeting yesterday morning. Not realizing at the time, that meeting was for me.
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I hardly think an ISP of that size has a legal "team"
Come to think of it wasnt house involved with CW at some stage? or am I way off track?
 
greg0205 said:
This is for the CW folk in this thread... What exactly is "Evonet Wireless"?
Clicking on more info gets me to your XtremeTTH splash, with November 1st as the date for info. I'm in one of those circle jobbies on your coverage map and right now, I'm hopelessly stuck on mobile data. Any, repeat any, escape from my current internet hell will be met with jig dancing and beer drinking.
Can you guys talk about it or do I wait 'Till Tuesday?
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That's what they're using for their wireless rollout of the first stage of FTTH, from the looks of it. Appears to be a Mikrotik product? I'm way too tired to tell.

For those of you who have lots of time to invest in the next two days, you can try logging the coordinates of their suggested towers from this XML file that pops up when you search for "Evonet wireless" locally:

http://www.crystalweb.co.za/kmls/evonet.kml

This appears to only be for some Gauteng areas. The ones listed are:
  • Boksburg
  • Alberton
  • Benoni
  • Illovo
  • Constantia
  • Cresta
  • Morningside
  • Bryanston
  • Randburg
  • Sandton
  • Lonehill
  • Northcliff
  • North Riding
  • Waterfall
  • Greenstone

Rocket-Boy said:
I hardly think an ISP of that size has a legal "team"
Come to think of it wasnt house involved with CW at some stage? or am I way off track?
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CW has their own legal team, and then they have Paul. I'm not sure if anything slips past them legally.
 
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That's what they're using for their wireless rollout of the first stage of FTTH, from the looks of it. Appears to be a Mikrotik product? I'm way too tired to tell.
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I doubt it will be mikrotik and i doubt it will be ISM band, time will tell.
 
Bryn said:
If you had to guess, what do you think could have caused this drama?

You a hacker?
Use a petabyte of open time data?
Habitually paying late?
Running a criminal syndicate?
Downloading Celine Dion?
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Whats wrong with Celine bru :D
 
@ajan, best thing to do right now is get a legal representive. I would also suggest you look at your internet usage, what sites you have frequented and so on. Also as the guys have mentioned, are you sharing your internet connection with anybody in your home or even outside etc. Best to check on this, because if not secure, somebody else could do some serious damage. Sorry to hear about your troubles, but best to get that lawyer and get an IT expert, or a very smart person to run through everything possible.
 
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