DStv reduces streaming limit - now some subscribers get zero simultaneous streams

[ToxicBunny]

^^ Same scenario here. Sorry to hear you may also be in for the long haul.
Our service was cancelled 25 Feb then double debit order taken a month after initial refund for first incorrect debit order.

Latest DSTV agent ( 011 289 2222) emailed confrmation with another ref no. last month that :-

'Incorrect system re-activation' cancelled, no further debit orders will be deducted .
Incorrect 2 month debit order R1803 to be refunded.

No refund yet.
Getting ready to register formal complaints to all possible authorities if not resolved by end May.

Expect a new 2700 debit order to hit your account in the next few days...

Its nice to know that DSTv couldn't be arsed to ever fix their debit order fsckup.. I went through the same thing 5 or 6 years ago and got given the same bullshyte excuse then as well about "system incorrectly reactivated the service"

 

[Daisy Cloudskitter]

went through the same thing 5 or 6 years ago and got given the same bullshyte excuse then as well about "system incorrectly reactivated the service"

Be great to know how you eventually managed to stop it .
Did they really zap you again 18 mths later? ( I thought you were kidding about that ).

 

[ToxicBunny]

Be great to know how you eventually managed to stop it .
Did they really zap you again 18 mths later? ( I thought you were kidding about that ).

Yup, was easily 18 or more months later that they zapped me again.

As to how I fixed it, I threw my shyte all over their offices in Umhlanga on the 3rd debit order..... somehow that seemed to make it stop for the first while...

 

[Daisy Cloudskitter]

Yup, was easily 18 or more months later that they zapped me again.

As to how I fixed it, I threw my shyte all over their offices in Umhlanga on the 3rd debit order..... somehow that seemed to make it stop for the first while...

OK got it.
Sorry I laughed, very satisfying image.

 

[ToxicBunny]

OK got it.
Sorry I laughed, very satisfying image.

There were times I did contemplate making it a literal image, but more a case of a very unhappy customer being incredibly loud and unpleasant... seems to make people sort things out properly somehow.

 

[Daisy Cloudskitter]

There were times I did contemplate making it a literal image, but more a case of a very unhappy customer being incredibly loud and unpleasant... seems to make people sort things out properly somehow.

Yea I'm beginning to wonder if the only alternative might be to change bank account.
Even worse freakin major mission.