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Question of the Day: How do you normally pay for purchases in stores?
Frogfoot Port Elizabeth
- Thread starter joshsparkie
- Start date
Retro1337
Senior Member
This looks promising
DragonMolester
Senior Member
Strange we haven't seen a poll for fibre providers like they do for mobile and adsl 
I am with you. They have swopped my ONT as well as the cables. Still my frikking connection drops. Frogfoot claim the line is up. It might be, but hell I can't go anywhere on the Internet.
PhireSide
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Maybe try send it to [email protected] instead. I see the cara@ address is for advertising, so perhaps it's not reaching the correct people.
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Thanks PhireSide.
Email sent
I mean hell: you read the abysmal issues on this thread from Frogfoot customers in PE, across all ISP's, the smattering of canned "everything is awesome" responses from the forum FF rep and can only wonder who runs this company. Clearly it's a JV between Trump (CEO) and Kermit the Frog (Operations).
A little off topic but I saw this on my walk today in Summerstrand
mybroadband.co.za
Looks like PE is one of the landing stations:
2Africa - New 180Tbps submarine cable to connect South Africa to Europe
2Africa - New 180Tbps submarine cable to connect South Africa to Europe Facebook, MTN, Orange, Vodafone, China Mobile, and WIOCC have announced they will partner to build 2Africa, one of the largest subsea cable projects in the world. They have appointed Alcatel Submarine Networks (ASN) to...
mybroadband.co.za
Looks like PE is one of the landing stations:
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Fjorko
Expert Member
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Not even a 1000 gazillion MBps cable can make FF any better, even if they lay it all the way to their front door.A little off topic but I saw this on my walk today in Summerstrand
2Africa - New 180Tbps submarine cable to connect South Africa to Europe
2Africa - New 180Tbps submarine cable to connect South Africa to Europe Facebook, MTN, Orange, Vodafone, China Mobile, and WIOCC have announced they will partner to build 2Africa, one of the largest subsea cable projects in the world. They have appointed Alcatel Submarine Networks (ASN) to...
Looks like PE is one of the landing stations:
View attachment 949646
Today in two meetings I was literally listening to robots talking, and the MS teams alert bar at the top had a field day with all sorts of messages about my connection being poor.
Retro1337
Senior Member
2023/4 still a long time 
Woke up 6AM...line dead again. ONT is all green, but on reboot everything works again. I am going to give up logging calls. It gets me nowhere.
SADV might be an option for next year unless someone convinces me otherwise?
SADV might be an option for next year unless someone convinces me otherwise?
PhireSide
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I know this is addressing a symptom and not the actual cause, but perhaps hook up the ONT power supply to a timer switch to get it to turn off and on again at 3 or 4 AM?
To be honest, that's too much effort right now. Frogfoot need to fix the issue and address it properly (instead of saying: We see the line up, cheers!). Shouldn't be for me to band aid the installation. I am glad I am not the only one having the problem, but sheesh...I had less issues with Telkom over an 8 year period compared to Frogfoot over the past 3 weeks!
Restarted my Frogfoot ONT twice, and my TP-Link WiFi router twice too in order to get going. It has become a norm here at home to do so in the morning. Wonderful service we are paying for.
Did a speed test as my wife was complaining about the performance of applications she had to access across a VPN.
Download: .44Mbps
Upload: .49Mbps
This on a 20/2 link! Restarted the ONT (THIRD time today) and speeds returned to normal. But there is apparently nothing wrong when Frogfoot are notified of this.
Download: .44Mbps
Upload: .49Mbps
This on a 20/2 link! Restarted the ONT (THIRD time today) and speeds returned to normal. But there is apparently nothing wrong when Frogfoot are notified of this.
33 minutes later and the speeds died again. Latency of 1795ms. Ookla speed test site didn't even load.
I've logged another, ANOTHER, call with my ISP (I do so daily now) asking them to check the line. They also need to get Frogfoot to do so.
This time around, no SMSs from Frogfoot stating a performance degradation like they did yesterday.
It's at least 10 minutes before the line speeds up again. We pay for this service which doesn't deliver.
I've logged another, ANOTHER, call with my ISP (I do so daily now) asking them to check the line. They also need to get Frogfoot to do so.
This time around, no SMSs from Frogfoot stating a performance degradation like they did yesterday.
It's at least 10 minutes before the line speeds up again. We pay for this service which doesn't deliver.
PhireSide
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It sounds to me like your ONT is faulty or something. I think you should try and push your ISP to get Frogfoot Infra out to test and see if they can find an issue