Frogfoot Port Elizabeth

[Frogfoot Fibre]

Not sure what that will do to be honest. It's a daily thing. Start up my WiFi router (that I turn off at night) and then reset the ONT otherwise the Internet doesn't work.
You have swopped out the ONT, and also laid the responsibility on Vox who said it wasn't their issue.
It's just what I do now...I have become used to it.

Thank you for the information. Would you mind please providing us with your FRG Number in order for our team to investigate further?

 

[PhireSide]

My ping is back to 10ms again, since midnight last night

Anyone else seeing the same? Hoping it will last.

Mine is also back down to 13ms again

 

[HeroNextDoor]

Also back on 10/11ms

 

[Leno]

Bad news, looks like the low latency is because we on the backup link maybe?

 

[DragonMolester]

Oh joy

 

[AfriNatic]

Oh joy
View attachment 960216

We are aware of DNS issues currently. NOC team is working on a fix asap. Apologies for the issues experienced.

 

[Retro1337]

Bad news, looks like the low latency is because we on the backup link maybe?

View attachment 960058

just when you thought things were improving ;(

 

[Retro1337]

 

[Bianca99]

Is anyone else back on 23ms to Cape Town?

 

[Jason-ZA]

Is anyone else back on 23ms to Cape Town?

I'm on 11ms still since 17:15 on Friday afternoon

 

[PhireSide]

Is anyone else back on 23ms to Cape Town?

Same here. Was a good 10 hours of sub-20ms latency though

 

[Retro1337]

I'm on 11ms still since 17:15 on Friday afternoon

same, been soo nice

 

[HeroNextDoor]

24ms here

 

[Retro1337]

back to higher latency after last nights maintenance -_-

 

[Bianca99]

back to higher latency after last nights maintenance -_-

That's strange after being on higher latency since Friday, we're on lower latency since the maintenance.

 

[CataclysmZA]

Not sure what that will do to be honest. It's a daily thing. Start up my WiFi router (that I turn off at night) and then reset the ONT otherwise the Internet doesn't work.
You have swopped out the ONT, and also laid the responsibility on Vox who said it wasn't their issue.
It's just what I do now...I have become used to it.

When's the next episode of this saga coming? We saw a teaser of support from Frogfoot last week.

 

[JohnStarr]

When's the next episode of this saga coming? We saw a teaser of support from Frogfoot last week.

I never sent them anything. They replaced my ONT a couple of weeks ago as well as the cable from the ONT to my TP-Link. I still restart the ONT every morning after turning on the TP-Link.
The line has been stable and hasn't dropped, but it seems like the ONT freezes after any length of time where nothing happens on it like at night.

 

[JohnStarr]

...did a bit of downloading (I don't do much at the moment) and can't get close to the 20Mbps speed I should on my line. The line acts more like a 10Mbps fibre.

 

[wingnut771]

...did a bit of downloading (I don't do much at the moment) and can't get close to the 20Mbps speed I should on my line. The line acts more like a 10Mbps fibre.

Immediately downgrade to 10mb

 

[JohnStarr]

Immediately downgrade to 10mb

Then I'll get speeds slower than my 8Mbps ADSL knowing my luck.