FTTH Port Elizabeth

sirbluepants said:
Im in Thriftwood near Baywest. Seeing as this complex is plot&plan build as you buy the contractors for the complex catered for infrastructure. So my fibre is underground. When they installed the infrastructure early 2015 and built a manhole for the splitter or whatever in front of my place he showed me the draw wire running to my house and where it ends up.

Now by the looks of things, I'm not really positive about having my installation done on Tuesday just taking into account Bryn and MeTsu's is also scheduled for Mon+Tue. What I do hope though is that my installation will be much less complicated (no poles, no need to find an entry point into my house, and my place is quite small so I'll probably use like 10m max of the 15m if you count up and down walls as well) but this is all speculation of course. Will have to wait and see.
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Your one should be very quick and easy...
 
MickeyD said:
While fibre can most definitely be placed overhead on poles, it is not the first choice neither advisable. The old copper wire would run through trees and rub up against branches and it would be okay for years... not so with fibre. After a few months of been "violated" that fibre will be kaput.

In many areas there is no overhead infrastructure. And new customers won't have any ducts on their property. Trust me when I say that Telkom will not install new ducts in those cases. If there is an an existing service they will install the ducts...
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I think that actually rules out an overhead installation for me then. My copper cable does rub against trees, and was actually replaced only a few weeks ago. The technician said the frequent rubbing had killed it.

The main group of fibre cables for my half of Mill Park runs right past the front of my property and then branches off one by one to different sections. I wonder if a nearby connection point isn't available for my installation? I'd much rather have a nice secure subterranean setup.

When you say Telkom won't install new ducts, does that mean all installations that can be overhead are overhead? Who can I contact if I want a third party to set things up for me? Assuming you aren't operational yet of course.

I did ask the guys who came to my place on Friday if the installation can't connect the other side of my house (ie. not overhead but underground), and they said they'll check the plans for the area and see if there's a connection point close enough. Does that not mean they'd be willing to do some digging for me?
 
Bryn said:
I think that actually rules out an overhead installation for me then. My copper cable does rub against trees, and was actually replaced only a few weeks ago. The technician said the frequent rubbing had killed it.

The main group of fibre cables for my half of Mill Park runs right past the front of my property and then branches off one by one to different sections. I wonder if a nearby connection point isn't available for my installation? I'd much rather have a nice secure subterranean setup.

When you say Telkom won't install new ducts, does that mean all installations that can be overhead are overhead? Who can I contact if I want a third party to set things up for me? Assuming you aren't operational yet of course.

I did ask the guys who came to my place on Friday if the installation can't connect the other side of my house (ie. not overhead but underground), and they said they'll check the plans for the area and see if there's a connection point close enough. Does that not mean they'd be willing to do some digging for me?
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You have an existing connection so they should provide your new connection for free.

Offer them a cup of coffee while you ask about their plans... :p
 
MickeyD said:
You have an existing connection so they should provide your new connection for free.

Offer them a cup of coffee while you ask about their plans... :p
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I actually just got a new coffee machine. DeLonghi Primadonna! :D I'll be sure to drown them in cappuccinos. :p

I'm not that concerned with whether or not they do the installation for free. I'm concerned about how insistent they'll be to go an overhead route. Guess I'll just have to be as persuasive as possible on Monday.
 
Hopefully tomorrow we can hear how much of an improvement the FTTH is and how the latency is on it, etc. :D
 
joshsparkie said:
Hopefully tomorrow we can hear how much of an improvement the FTTH is and how the latency is on it, etc. :D
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I certainly hope so. The guys on Friday said they'll get started here early, but no one is here yet. It's not even 9, so I'll wait patiently for now.
 
To the lucky guys getting FTTH soon. How long from them digging up your driveway until you are able to order the actual line did you have to wait?

They just dug up across the road from me in Mowbray Street, no fibre yet. Do they send you a letter or must you just try make contact with Telkom?
 
Reaper84 said:
To the lucky guys getting FTTH soon. How long from them digging up your driveway until you are able to order the actual line did you have to wait?

They just dug up across the road from me in Mowbray Street, no fibre yet. Do they send you a letter or must you just try make contact with Telkom?
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A while. I noticed them working on my suburb beginning of October. Testing finished 15 Dec, which is when you can order.

My area didn't require much digging because of existing Telkom infrastructure. Might be much longer if they have to dig kilometres of trenches.
 
Reaper84 said:
To the lucky guys getting FTTH soon. How long from them digging up your driveway until you are able to order the actual line did you have to wait?

They just dug up across the road from me in Mowbray Street, no fibre yet. Do they send you a letter or must you just try make contact with Telkom?
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In theory you should get a letter.

I'll ask for your cutover date...
 
Reaper84 said:
:D Thanks

They literally just started to dig up from Mill Park down the road past the golf course into Mowbray so was getting excited.
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Isn't that MTN? You work off the exchange at 5th Avenue, so they don't need to dig. There's already pipes in Mowbray.
 
MickeyD said:
Isn't that MTN? You work off the exchange at 5th Avenue, so they don't need to dig. There's already pipes in Mowbray.
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Looks like they are linking the fibre from Mill Park to that white Telkom MSAN(I think its an MSAN) on Mowbray between 2nd and 3rd avenue.

They dug from the MSAN up Mowbray and then from Mill Park to the MSAN. Kind of meeting in the middle. The diggers said they were with Telkom but you never know :cry:
 
Still no one has arrived to install fibre. I don't want to be a nuisance if the guys are busy sourcing area plans or something else related to my installation, but after 12 I'll get on the phone and try find out what's going on. At that point I think it will be safe to assume that no one is interested in getting to my place.
 
Bryn said:
Still no one has arrived to install fibre. I don't want to be a nuisance if the guys are busy sourcing area plans or something else related to my installation, but after 12 I'll get on the phone and try find out what's going on. At that point I think it will be safe to assume that no one is interested in getting to my place.
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Ah, let's hope that things come together there for you.

I received feedback from Garth at ISP Afrika regarding my queries relating to how many meters does once "get" with the installation, as well as additional costs - his reply:

Normally they would have assessed to see if there if any work would have been charged for. I am yet to receive any info regarding this.

Once the install is complete and you confirm the circuit number that Telkom give you, I will create your account. Your account will be active and you will require to have the first invoice amount paid as soon as.
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For those of you who didn't see the mail this morning which highlighted Telkom's new offer:

Telkom has launched a fibre-to-the-home trial, where thousands of DSL users across South Africa will be migrated to the broadband technology free of charge.

DSL customers within Telkom’s fibre footprint will be given the opportunity to upgrade their copper-based connectivity to the more advanced fibre network.

“DSL customers who are currently on 2Mbps, 4Mbps, and 8Mbps DSL products can now, for no extra charge, move across to the more stable and reliable fibre network,” said Telkom.

During the two-month trial, customers are also able to test Telkom’s Boltspeed 10Mbps and 20Mbps fibre products, for free.

After the two-month trial is complete, customers will have the option to keep one of these two packages, or return to their original speed at the original price.

The good news is that even if they select their original slower speed, the service will still be served over a fibre connection.

Telkom Consumer MD Attila Vitai said their teams are working to secure installations within 7 to 10 days from order.

Telkom is offering the option to migrate from its copper-based DSL service to an equivalent fibre-based service in a phased approach. The trial offer starts on 2 February 2016.
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Telkom just left my house. They did nothing, and will be asking their piping installer to try get to my house tomorrow to get things ready. They said they have no idea when they can return to my house after that. And they won't do the install until everything is in place.

I can't believe they rocked up here without the ability to stick pipes along an outside wall. You'd think that's the most common means of installing Telkom fibre.

I give up. This stupid installation can just happen when it happens.
 
MickeyD said:
Being the first few I doubt Telkom will charge anything...
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Yeah. Telkom did tell me just now that the entire installation will be free, no matter what it involves (as long their people handle everything that needs doing). They also said that it was because I already had DSL and was 'migrating' to fibre.
 
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