MWEB Uncapped ADSL Feedback

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Could someone explain what could be causing this wildly different latencies traced to www.mweb.co.za directly after each other.

Would prefer to have the 3rd test's latencies all the time.

I did ask mweb to investigate but so far no answer back :(


C:\Users\Dviance>tracert www.mweb.co.za

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 159 ms 168 ms 169 ms 41-133-98-1.dsl.mweb.co.za [41.133.98.1]
3 106 ms 88 ms 85 ms tengig-0-0-0-104.vic-ipc-2.mweb.co.za [196.22.16
3.218]
4 62 ms 62 ms 62 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 167 ms 167 ms 149 ms TenGigE0-0-0-0.11.vic-up-2.mweb.co.za [196.22.16
9.226]
6 143 ms 139 ms 150 ms 197-84-4-34.cpt.mweb.co.za [197.84.4.34]
7 152 ms 151 ms 148 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 123 ms 135 ms 136 ms 196-28-178-34.adsl.mweb.co.za [196.28.178.34]
9 118 ms 119 ms 115 ms www.mweb.co.za [196.2.63.110]

Trace complete.



C:\Users\Dviance>tracert www.mweb.co.za

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 89 ms 84 ms 67 ms 41-133-98-1.dsl.mweb.co.za [41.133.98.1]
3 74 ms 90 ms 109 ms tengig-0-0-0-104.vic-ipc-2.mweb.co.za [196.22.16
3.218]
4 148 ms 140 ms 120 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 152 ms 177 ms 166 ms TenGigE0-0-0-0.11.vic-up-2.mweb.co.za [196.22.16
9.226]
6 68 ms 72 ms 48 ms 197-84-4-34.cpt.mweb.co.za [197.84.4.34]
7 33 ms 33 ms 33 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 33 ms 33 ms 40 ms 196-28-178-34.adsl.mweb.co.za [196.28.178.34]
9 34 ms 34 ms 34 ms www.mweb.co.za [196.2.63.110]

Trace complete.



C:\Users\Dviance>tracert www.mweb.co.za

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 9 ms 9 ms 41-133-98-1.dsl.mweb.co.za [41.133.98.1]
3 12 ms 12 ms 13 ms tengig-0-0-0-104.vic-ipc-2.mweb.co.za [196.22.16
3.218]
4 12 ms 12 ms 12 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 34 ms 35 ms 36 ms TenGigE0-0-0-0.11.vic-up-2.mweb.co.za [196.22.16
9.226]
6 35 ms 34 ms 34 ms 197-84-4-34.cpt.mweb.co.za [197.84.4.34]
7 33 ms 32 ms 33 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 33 ms 33 ms 33 ms 196-28-178-34.adsl.mweb.co.za [196.28.178.34]
9 42 ms 38 ms 44 ms www.mweb.co.za [196.2.63.110]

Trace complete.

C:\Users\Dviance>


ADSL Link Downstream Upstream
Connection Speed 1016 Kbps 511 Kbps
Line Attenuation 34.7 dB 17.5 dB
Noise Margin 15.7 dB 28.5 dB
 
So I strayed away from Mweb a while ago, used after hours uncapped which is excellent btw. However last two months I have stopped the feeling of downloading the entire Internet. So decided to try the 7 Day Mweb uncapped trial. So far actually seems a hell of a lot better than I remember.
 
Getting allot better pings today

C:\Users\Dviance>tracert www.mweb.co.za

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 10 ms 10 ms 10 ms 41-133-98-1.dsl.mweb.co.za [41.133.98.1]
3 12 ms 12 ms 11 ms tengig-0-0-0-104.vic-ipc-2.mweb.co.za [196.22.16
3.218]
4 12 ms 12 ms 12 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
5 35 ms 38 ms 36 ms TenGigE0-1-0-0.12.vic-up-2.mweb.co.za [196.22.16
9.242]
6 34 ms 35 ms 35 ms 197-84-4-34.cpt.mweb.co.za [197.84.4.34]
7 33 ms 33 ms 33 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 51 ms 48 ms 51 ms 196-28-178-34.adsl.mweb.co.za [196.28.178.34]
9 33 ms 34 ms 34 ms www.mweb.co.za [196.2.63.110]

Trace complete.

C:\Users\Dviance>
 
Hi Mweb Guy

Can you please reset my session for me, things are bit slow on this side....
 
TmanSA said:
Hi Mweb Guy

Can you please reset my session for me, things are bit slow on this side....
Click to expand...

Good afternoon TmanSA, i have deleted your session and re-authed your account.
 
mercenary said:
Hi, do PE customers connection to DBN/JHB/CPT
Click to expand...

Hi mercenary

I responded to your private message this morning. The split for Eastern Cape customers is based on the Telkom Edge router that your ADSL exchange routes to so it's difficult to say with certainty if you will end up on North or South. the best thing for you might be to setup a trial account and see if it meets your needs - do you have an ADSL line in place yet?
 
tp3to said:
Getting allot better pings today

C:\Users\Dviance>tracert www.mweb.co.za

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 10 ms 10 ms 10 ms 41-133-98-1.dsl.mweb.co.za [41.133.98.1]
3 12 ms 12 ms 11 ms tengig-0-0-0-104.vic-ipc-2.mweb.co.za [196.22.16
3.218]
4 12 ms 12 ms 12 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
5 35 ms 38 ms 36 ms TenGigE0-1-0-0.12.vic-up-2.mweb.co.za [196.22.16
9.242]
6 34 ms 35 ms 35 ms 197-84-4-34.cpt.mweb.co.za [197.84.4.34]
7 33 ms 33 ms 33 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 51 ms 48 ms 51 ms 196-28-178-34.adsl.mweb.co.za [196.28.178.34]
9 33 ms 34 ms 34 ms www.mweb.co.za [196.2.63.110]

Trace complete.

C:\Users\Dviance>
Click to expand...

Hi tp3to

Looks like you were experiencing some DSL congestion on those earlier tests. The latency ramping up on the 2nd and 3rd hops like that is a classic congestion reading. If if happens again I would suggest that you try and put together as much detail as you can - trace results as you provided above, time of day it occurs, how frequently, etc. and send it along to MWEB Guy with your MWEB username so we can log it through to Telkom to check on the exchange conditions for you.

Good Luck!
Will
 
Thank u Mweb Guy...

I will reboot my router a bit later and give u some feedback..
 
Linoman said:
So I strayed away from Mweb a while ago, used after hours uncapped which is excellent btw. However last two months I have stopped the feeling of downloading the entire Internet. So decided to try the 7 Day Mweb uncapped trial. So far actually seems a hell of a lot better than I remember.
Click to expand...

Thanks Linoman, we'd love to have you back on board - maybe we can even find you a Bells - it is almost xmas after all! :D
 
Noticed a much better ping when gaming, browsing seems to be the same though. This new durban data centre seems to be doing its job.
 
@MWEB reps, any feedback on my interesting tracert ? - surely ping hops must go from me, DBN then out of the country ?
no DBN>DBN>CT>JHB> Int ?
 
Anthro said:
@MWEB reps, any feedback on my interesting tracert ? - surely ping hops must go from me, DBN then out of the country ?
no DBN>DBN>CT>JHB> Int ?
Click to expand...

Hi Anthro

International traffic for DBN customers will still route via the Seacom links in JHB.

As to why you were seeing the Cape Town hop in there it's possible you ran the trace while we were experiencing a teething issue with the JHB>DBN backbone link.

As we now have full redundancy on the backbone you would automatically have been diverted via Cape Town - this should have a minimal performance impact as there is a 10GB backbone in place on all 3 routes and there is sufficient capacity to handle the load should any one of the 3 links fail.

How does it look now?
 
Anyone having problems sending mail to smtp.googlemail.com

I've tried a manual connection to the server on port 465 and it fails to connect.
 
Will@MWEB said:
Hi Anthro

International traffic for DBN customers will still route via the Seacom links in JHB.

As to why you were seeing the Cape Town hop in there it's possible you ran the trace while we were experiencing a teething issue with the JHB>DBN backbone link.

As we now have full redundancy on the backbone you would automatically have been diverted via Cape Town - this should have a minimal performance impact as there is a 10GB backbone in place on all 3 routes and there is sufficient capacity to handle the load should any one of the 3 links fail.

How does it look now?
Click to expand...

Cape Town hop has been around all day since I checked

1 <1 ms <1 ms <1 ms Billion.800VGT [10.0.0.2]
2 31 ms 31 ms 25 ms 41-133-70-1.dsl.mweb.co.za [41.133.70.1]
3 25 ms 30 ms 30 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 31 ms 25 ms 30 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 31 ms 31 ms 23 ms 197-82-3-1.dbn.mweb.co.za [197.82.3.1]
6 272 ms 272 ms 271 ms 197-84-4-38.cpt.mweb.co.za [197.84.4.38]
7 263 ms 265 ms 260 ms 197-80-5-7.jhb.mweb.co.za [197.80.5.7]
8 260 ms 269 ms 260 ms linxnap.netarch.akamai.com [195.66.224.168]
9 269 ms 270 ms 270 ms a92-122-49-234.deploy.akamaitechnologies.com [92
122.49.234]


1 <1 ms <1 ms <1 ms Billion.800VGT [10.0.0.2]
2 22 ms 30 ms 29 ms 41-133-70-1.dsl.mweb.co.za [41.133.70.1]
3 31 ms 30 ms 27 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 25 ms 30 ms 30 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 32 ms 26 ms 31 ms 197-82-3-1.dbn.mweb.co.za [197.82.3.1]
6 267 ms 376 ms 273 ms 197-84-4-38.cpt.mweb.co.za [197.84.4.38]
7 265 ms 260 ms 258 ms 197-80-5-7.jhb.mweb.co.za [197.80.5.7]
8 269 ms 291 ms 265 ms 149.6.98.5
9 261 ms 262 ms 265 ms te7-6.ccr01.lon01.atlas.cogentco.com [154.54.36.
65]
10 261 ms 269 ms 270 ms te0-1-0-4.mpd21.lon13.atlas.cogentco.com [154.54
57.98]
11 261 ms 260 ms 260 ms ldn-b4-link.telia.net [213.248.70.237]
12 261 ms 269 ms 270 ms ldn-bb1-link.telia.net [80.91.247.91]
13 268 ms 273 ms 263 ms ldn-b3-link.telia.net [80.91.249.170]
14 264 ms 266 ms 261 ms siemens-ic-119241-ldn-b2.c.telia.net [213.248.10
.70]
15 269 ms 268 ms 267 ms 212.58.238.137
16 269 ms 268 ms 271 ms te12-1.hsw1.cwwtf.bbc.co.uk [212.58.239.234]
17 266 ms * 265 ms 212.58.255.12
18 271 ms 266 ms 271 ms bbc-vip015.cwwtf.bbc.co.uk [212.58.246.94]

Even to cnn
 
Will@MWEB said:
Thanks Linoman, we'd love to have you back on board - maybe we can even find you a Bells - it is almost xmas after all! :D
Click to expand...

Thank you sir, tell me do I qualify for the 6month aka 3month free trial?.
 
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