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Morning Blaze, please PM me your mweb email address and examples of speed test results, actual download speeds and I will look into this for you.
Kind regards, MWEB Ops
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Morning Blaze, please PM me your mweb email address and examples of speed test results, actual download speeds and I will look into this for you.
Kind regards, MWEB Ops
Gtx Gaming
Gtx Gaming
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have you tried payed news server? you know guys on openweb , use payed news server, there torrents is also slow...
Obviously HTTP and the like is fine, But lets be honest 90% of the people with these accounts dont use them for HTTP. Will pm you my email address.
Funny I have been getting around 40kbs myself recently, only issue is I ON 4MB!!!
Now that is rough! sorry mate! Rather stick to 384kbps & get decent-ish speeds than have 4MB & get terrible speeds! Have u tried using direct downloads Blaze?
I torrent, I have since the time I started with Mweb its easier and what I am used to. I shouldnt have to bypass shaping to download and on openweb after hours I wont need to. Mweb you have till Friday
I torrent, I have since the time I started with Mweb its easier and what I am used to. I shouldnt have to bypass shaping to download and on openweb after hours I wont need to. Mweb you have till Friday
Ultimatum FTW! Hope u come right Blaze
I torrent, I have since the time I started with Mweb its easier and what I am used to. I shouldnt have to bypass shaping to download and on openweb after hours I wont need to. Mweb you have till Friday
Hi Blaze
Unless you're experiencing a line, or congestion problem which can be properly diagnosed and addressed there really isn't anything which can be done at the individual level for us to change your P2P speeds. Allocated P2P bandwidth is contended amongst all users partaking in these activities and speeds do fluctuate due to the dynamic nature of user demand for this bandwidth.
We do review and monitor the P2P experience on our network and try to ensure that we give as much as we can to these users without compromising the overall network performance and the P2P allocation is obviously revised and adjusted whenever network capacity is upgraded.
SabreWolfy
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@Will:
Regarding the amount of available bandwidth for low-priority protocols. Is the following scenario accurate? MWEB has 10 units of total bandwidth available. High-priority protocols required 8 units during business hours, for example, and 6 unit after hours. Therefore, 2 and 4 units are available for low-priority protocols. However, as more customers join MWEB, so the usage high-priority protocols increases, both during and after hours. Therefore, after a few months, high-priority usage may required 9 units during business hours and 8 units after hours (more home users downloading and browsing and Internet banking and emailing). Therefore, low-priority usage only has 2 and 1 units available respectively. I assume this would continue until you then bought 15 units of bandwidth. I'm trying to understand why so many people are reporting slower and slower low-priority throughput.
Regarding the amount of available bandwidth for low-priority protocols. Is the following scenario accurate? MWEB has 10 units of total bandwidth available. High-priority protocols required 8 units during business hours, for example, and 6 unit after hours. Therefore, 2 and 4 units are available for low-priority protocols. However, as more customers join MWEB, so the usage high-priority protocols increases, both during and after hours. Therefore, after a few months, high-priority usage may required 9 units during business hours and 8 units after hours (more home users downloading and browsing and Internet banking and emailing). Therefore, low-priority usage only has 2 and 1 units available respectively. I assume this would continue until you then bought 15 units of bandwidth. I'm trying to understand why so many people are reporting slower and slower low-priority throughput.
@Sabrewolfy
The first part of your description in terms of daily allocation is more or less correct, but there is quite a bit more that goes into the ongoing management of the network and this type of load balancing would take place on an ongoing basis along with any necessary upgrades in capacity to keep the overall experience as consistent as possible. Bear in mind that while user feedback is certainly something that we take very seriously as a gauge of how well the network is performing there also has to be some science involved and we have some very detailed reporting at our disposal to provide us with indicators of the overall network performance as well as the individual user experience.
The first part of your description in terms of daily allocation is more or less correct, but there is quite a bit more that goes into the ongoing management of the network and this type of load balancing would take place on an ongoing basis along with any necessary upgrades in capacity to keep the overall experience as consistent as possible. Bear in mind that while user feedback is certainly something that we take very seriously as a gauge of how well the network is performing there also has to be some science involved and we have some very detailed reporting at our disposal to provide us with indicators of the overall network performance as well as the individual user experience.
SabreWolfy
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@Will: Fair enough. Thanks for the reply.
AfricanTech
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@Will and @Mweb Operations
Thanks for sorting me out - speed back to normal on my side.
Thanks for sorting me out - speed back to normal on my side.
This is just a question I would like to find the answer to. I play World of Warcraft on European Servers. I play in a top 100 World Guild. I raid about 5 times a week at 8:30 pm to 12:00am, Sunday to Thursday. I use a proxy program called Battleping to reduce my latency/ping. I normally sit around 250-300ms with this service. My question therefore relates to the port being used and whether or not its being shaped like the P2P ports.
"World of Warcraft communicates on port 3724 with the TCP protocol. The patching process requires port 3724, 6112, and 6881-6999. "
The problem I have varies from night to night. I get mad packet loss and lag spikes. My ping/latency will jump from 250-300ms to 6000+. I have come to believe this is a throughput issue, either with the line or the ISP. World of Warcraft's Buffer will generally get full and I get disconnected. This wouldnt be an issue to the normal gamer since they dont play in a top 100 world guild where your connection and stablity thereof relates to your position/spot in the raid team. I have tried finding the problem that causes this but to no avail. I have phoned Telkom a thousand times to check my line. I get tons of CRC Errors on the line. Line stats: 1024down/512up line attenuation of 59 downstream, SNR Margin Downstream of 20-22. I used to have the line on 2048/512 but it was impossible to raid on. I even purchased 3g data bundles to use whenever these issues arise. On 3g I never have any of the problems I do with my Fixed ADSL/Mweb Uncapped Account.
I would like to know if its Mweb Uncapped shaping my port or if Telkom just dont know what they are doing with regards to my line. I live in Gallo Manor Johannesburg, a highly populated suburban area near Rivonia/Sandton. I am not in the bush somewhere. Telkom said my exchange can handle up to 6mb, but here I am stuck on 1mb. Please help me. I would like to know what I must do to make sure that this doesnt happen in the future. Problems arise more frequently in bad weather which leads me to believe its Telkom and not Mweb. Either way I need clarification.
Thanking you
Daniel
"World of Warcraft communicates on port 3724 with the TCP protocol. The patching process requires port 3724, 6112, and 6881-6999. "
The problem I have varies from night to night. I get mad packet loss and lag spikes. My ping/latency will jump from 250-300ms to 6000+. I have come to believe this is a throughput issue, either with the line or the ISP. World of Warcraft's Buffer will generally get full and I get disconnected. This wouldnt be an issue to the normal gamer since they dont play in a top 100 world guild where your connection and stablity thereof relates to your position/spot in the raid team. I have tried finding the problem that causes this but to no avail. I have phoned Telkom a thousand times to check my line. I get tons of CRC Errors on the line. Line stats: 1024down/512up line attenuation of 59 downstream, SNR Margin Downstream of 20-22. I used to have the line on 2048/512 but it was impossible to raid on. I even purchased 3g data bundles to use whenever these issues arise. On 3g I never have any of the problems I do with my Fixed ADSL/Mweb Uncapped Account.
I would like to know if its Mweb Uncapped shaping my port or if Telkom just dont know what they are doing with regards to my line. I live in Gallo Manor Johannesburg, a highly populated suburban area near Rivonia/Sandton. I am not in the bush somewhere. Telkom said my exchange can handle up to 6mb, but here I am stuck on 1mb. Please help me. I would like to know what I must do to make sure that this doesnt happen in the future. Problems arise more frequently in bad weather which leads me to believe its Telkom and not Mweb. Either way I need clarification.
Thanking you
Daniel
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SabreWolfy
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@Zord: You could also look at or post in the MWEB Gaming Feedback thread.
Gtx Gaming
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zord this your problem line attenuation 59 downstream, you to far away from the exchange, so you will have problems, you will have to contact telkom asked to be moved to closer dslam, so you can have better line stats.
Hi Zord
All gaming traffic is given high priority on our network and WoW is definitely being classified correctly so this is not the issue. I'd have to agree with hereticangel and say that your line conditions really do sound problematic. The CRCs you are reporting and the attenuation you are reporting are both indicators of a line problem, also the fact that you are not able to sync reliably at anything higher than 1mb tells me that the line is either of poor quality, or your cable length from the exchange is too high and you have a marginal signal.
Please PM your line number and your MWEB username to MWEB Operations and the team can see if they can assist you with this.
Hey thanks for the quick replies. My line used to be fine on 2mb at a SNR Margin of about 12 at 59 attenuation downstream. I would get a constant 200kb/s download. The line can handle I would say up to about 2.5mb, I just ask them to drop it to 1mb so as to reduce the amount of CRC Errors. The problem I face is that Telkom are not willing to help me. The fact that I achieve a sync is good enough for them. CRC Errors? LOL, I dont think they even understand what I mean when I say that. I have pointed out a tree growing into the telephone pole behind my house, one technician said its a problem and he would help (nothing happened), another technician said its not a problem(the tree is pushing the pole over). No one will help me and its been over 6 months of me trying to sort this out. I am at the end of my wits. I sent a private message to Mweb Operations with my line number stats and mweb account info. I really hope you guys are either able to help me by speaking to Telkom on my behalf or just pointing me in the right direction so that I can make something actually happen.
Edit: I have also mentioned to them countless times that the Telkom box by Disa Street, my telkom box, has no lock on it. I went to go check in it about a month ago. It hadnt been raining for quite some time but inside the box it was so damp and wet. No seal on either side of the Telkom Box doors. I mentioned this to them on the phone but again, doesnt matter to them as long as im syncing.
Edit: I have also mentioned to them countless times that the Telkom box by Disa Street, my telkom box, has no lock on it. I went to go check in it about a month ago. It hadnt been raining for quite some time but inside the box it was so damp and wet. No seal on either side of the Telkom Box doors. I mentioned this to them on the phone but again, doesnt matter to them as long as im syncing.
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I have to say with the 4mb uncapped account I have never gone above 450ms, without using battleping/wtffast etc. This account has been amazing for WoW on my side - in Cpt though, I know MWEB's peering is a bit different in Jhb. Most of the time i sit at about 350ms, it has gone down to 150ms before though!
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