MWEB Uncapped Subscribers Feedback

[SabreWolfy]

Anyone else having speed problems? Its saturday and I am getting 384k speeds on my 4m again downloading from news servers. Browsing is also ultra slow and can't even stream from supersport live.

Yeah. Browsing on my 384kbps uncapped line today feels like the old dial-up speeds.

 

[Mephisto_Helix]

International ping is up to crap .... affecting my streaming. Local is fine.

 

[MWEBHelp]

Hi guys,

Are you still experiencing this problem?
Is only international connectivity?

Regards
MWEB Ops

 

[Mephisto_Helix]

Yep, still terrible .....

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Andre>ping www.google.co.za

Pinging www.l.google.com [74.125.230.145] with 32 bytes of data:
Reply from 74.125.230.145: bytes=32 time=242ms TTL=54
Reply from 74.125.230.145: bytes=32 time=242ms TTL=54
Reply from 74.125.230.145: bytes=32 time=244ms TTL=54
Reply from 74.125.230.145: bytes=32 time=242ms TTL=54

Ping statistics for 74.125.230.145:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 242ms, Maximum = 244ms, Average = 242ms

C:\Users\Andre>ping www.side-line.net

Pinging side-line.net [219.94.129.11] with 32 bytes of data:
Reply from 219.94.129.11: bytes=32 time=542ms TTL=41
Reply from 219.94.129.11: bytes=32 time=549ms TTL=41
Reply from 219.94.129.11: bytes=32 time=550ms TTL=41
Reply from 219.94.129.11: bytes=32 time=518ms TTL=41

Ping statistics for 219.94.129.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 518ms, Maximum = 550ms, Average = 539ms

C:\Users\Andre>ping www.keo.co.za

Pinging www.keo.co.za [78.46.17.6] with 32 bytes of data:
Reply from 78.46.17.6: bytes=32 time=278ms TTL=52
Reply from 78.46.17.6: bytes=32 time=278ms TTL=52
Reply from 78.46.17.6: bytes=32 time=278ms TTL=52
Reply from 78.46.17.6: bytes=32 time=277ms TTL=52

Ping statistics for 78.46.17.6:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 277ms, Maximum = 278ms, Average = 277ms

C:\Users\Andre>ping www.mybroadband.co.za

Pinging www.mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=23ms TTL=53
Reply from 41.203.21.137: bytes=32 time=23ms TTL=53
Reply from 41.203.21.137: bytes=32 time=24ms TTL=53
Reply from 41.203.21.137: bytes=32 time=24ms TTL=53

Ping statistics for 41.203.21.137:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 24ms, Average = 23ms

C:\Users\Andre>ping www.rigaming.co.za

Pinging rigaming.co.za [196.220.57.133] with 32 bytes of data:
Reply from 196.220.57.133: bytes=32 time=49ms TTL=52
Reply from 196.220.57.133: bytes=32 time=49ms TTL=52
Reply from 196.220.57.133: bytes=32 time=49ms TTL=52
Reply from 196.220.57.133: bytes=32 time=49ms TTL=52

Ping statistics for 196.220.57.133:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 49ms, Maximum = 49ms, Average = 49ms

 

[Rohan]

Back to normal here ) getting good speed again finaly.

 

[CyroKrypto]

Ive been getting 421 average ping on all the WAGE servers and it has been like this all day long. But pinging mweb at 35ms??? Download speed is normal (Pretoria)

 

[AfricanTech]

been running like the clappers the last few days...

 

[MWEBHelp]

Hi Mephisto_Helix

Could you please PM me you MWEB account details?
I'd like to have this matter investigated for you.

Please include your ADSL telephone number and also a trace route test to an international server.

Regards,
MWEB Ops

 

[absk300]

international seems slow atm. please confirm.

 

[MWEBHelp]

Hey guys,

I'm not aware of any issues at the moment.
I'll keep my ear to the ground and let you know if i hear anything.


Regards,
MWEB Ops

 

[CyroKrypto]

Hey guys,

I'm not aware of any issues at the moment.
I'll keep my ear to the ground and let you know if i hear anything.


Regards,
MWEB Ops

Any clue why im getting 400MS to Web Africa game servers? Switched to Afrihost and my latency is normal?

Thanks

 

[MWEBHelp]

Hi CyroKrypto

I'm not too sure why but if you Pm me your details I'll look into this for you.
Please be sure to include your ADSL number and a trace route to the WAGE server if possible.

Regards,
MWEB Ops

 

[Mephisto_Helix]

Ive been getting 421 average ping on all the WAGE servers and it has been like this all day long. But pinging mweb at 35ms??? Download speed is normal (Pretoria)

just tested it now and I'm getting the same ...... buddy of mine on the Bluff - also having Mweb issues. Something is wonky with the latency.

 

[Foeffie]

Strange speed fluctuations

I have been getting this same pattern when downloading various different files off different servers this weekend:

This print screen was taken while downloading a Windows image off of TechNet.

Anyone else having this problem of the download dropping speed like this?

 

[MWEBHelp]

Hi Foeffie,

I see from the screen shot that the connection drops very frequently.
Is there anything else running while the download is in process?

Regards,
MWEB Ops

 

[Foeffie]

Nothing else was using Internet at that time. Only had downthemall and Firefox running on the PC. All other PC's were turned off on the network. I also had the same pattern on other PC's when I downloaded other stuff on them throughout today and yesterday.

 

[MWEBHelp]

Hi Foeffie

Could you please DM me your details so that I may look into this for you.

Regards,
MWEB Ops

 

[Abraham]

Hello. I have also been having problems with my MWEB uncapped the last week or so. Every say roughly 10 minutes all routes just seem to dissappear, nothing resolves and everything time's out. The connection itself does not drop though, just the data throughput. Lasts for about 30 seconds, then everything returns to normal. I am in the PTA east area. Anything would be appreciated! So far I have been an extremely happy MWEB customer....

 

[Valerion]

I had quite a few games to update on Steam yesterday. So I decided to let MWEB run to see what my speeds would be like. 4Mbps shaped.

It was a Sunday, so shaping rules were probably relaxed a little.

 

[MWEBHelp]

Hello. I have also been having problems with my MWEB uncapped the last week or so. Every say roughly 10 minutes all routes just seem to dissappear, nothing resolves and everything time's out. The connection itself does not drop though, just the data throughput. Lasts for about 30 seconds, then everything returns to normal. I am in the PTA east area. Anything would be appreciated! So far I have been an extremely happy MWEB customer....

Hi Abraham

Please could you PM me your Mweb details so that I can have a look at it.

Thank you for the kind words as well

Regards,
MWEB Ops