MWEB Uncapped Subscribers Feedback

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Rouxenator

Dank meme lord
Joined
Oct 31, 2007
Messages
44,088
Very crap connection in Stellenbosch. What's wrong Mweb? My 4mbps line is doing less than a 384kbps line...
1188442741.png
 

rsd

Senior Member
Joined
Apr 19, 2005
Messages
898
I have seriously limited international access suddenly... can't even ping news.bbc.co.uk - Not sure if it's DNS or what's going on.

(Rondebosch, Cape Town)
 

MWEBHelp

MWEB Representative
Company Rep
Joined
Apr 13, 2010
Messages
10,689
Very crap connection in Stellenbosch. What's wrong Mweb? My 4mbps line is doing less than a 384kbps line...
1188442741.png

Hi Rouxenator

Please could you PM me your Mweb details in order for me to look into this from our end.

Regards,
MWEB Ops
 

Gtx Gaming

Gtx Gaming
Joined
Aug 25, 2008
Messages
25,520
whats your speedtest on another account, seeing the high ping , tell me could be line issue as well.
 

Rouxenator

Dank meme lord
Joined
Oct 31, 2007
Messages
44,088
LOL @ Mweb fscking up today :

Pinging www.l.google.com [155.232.240.19] with 32 bytes of data:
Reply from 155.232.240.19: bytes=32 time=509ms TTL=57
Reply from 155.232.240.19: bytes=32 time=454ms TTL=57
Reply from 155.232.240.19: bytes=32 time=465ms TTL=57
Reply from 155.232.240.19: bytes=32 time=307ms TTL=57
Reply from 155.232.240.19: bytes=32 time=365ms TTL=57
Reply from 155.232.240.19: bytes=32 time=619ms TTL=57
Reply from 155.232.240.19: bytes=32 time=715ms TTL=57
Reply from 155.232.240.19: bytes=32 time=862ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1012ms TTL=57
Reply from 155.232.240.19: bytes=32 time=797ms TTL=57
Reply from 155.232.240.19: bytes=32 time=602ms TTL=57
Reply from 155.232.240.19: bytes=32 time=572ms TTL=57
Reply from 155.232.240.19: bytes=32 time=817ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1134ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1305ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1469ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1621ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1746ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1702ms TTL=57
 

Mephisto_Helix

Resident Postwhore
Joined
Jan 29, 2008
Messages
29,734
nah, partial Int death here too ..... I reckon it's not just Mweb though because mybb is also loading slow and they with mtn, so.
 

kohlhtor

Expert Member
Joined
Jul 19, 2010
Messages
1,161
I Have a problem accessing website in Germany
see trace-route
Y:\>tracert www.handelsblatt.com

Tracing route to www.handelsblatt.com [217.110.229.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms r02pel001.emea.luk.com [10.45.5.15]
2 <1 ms <1 ms <1 ms r02prt003.emea.luk.com [10.45.0.1]
3 1 ms 1 ms 1 ms 41-134-89-233.dsl.mweb.co.za [41.134.89.233]
4 52 ms 55 ms 54 ms tengig-0-0-0.vic-lns-1.mweb.co.za [196.22.189.11]
5 53 ms 53 ms 52 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
6 53 ms TenGigE0-1-0-0.12.vic-up-1.mweb.co.za [196.22.169.241] reports: Destination net unreachable.
It hangs at 196.22.169.241
I'm on Mweb business
 

kohlhtor

Expert Member
Joined
Jul 19, 2010
Messages
1,161
Other German Web Site
Y:\>tracert www.bild.de

Tracing route to www.bild.de [213.61.13.70]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms r02prt003.emea.luk.com [10.45.0.1]
2 1 ms 1 ms 1 ms 41-134-89-233.dsl.mweb.co.za [41.134.89.233]
3 52 ms 52 ms 52 ms tengig-0-0-0.vic-lns-1.mweb.co.za [196.22.189.11]
4 53 ms 53 ms 52 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 TenGigE0-0-0-0.11.vic-up-1.mweb.co.za [196.22.169.225] reports: Destination net unreachable.

Trace complete.

It hangs on 196.22.169.225
 

Tom242

Well-Known Member
Joined
Nov 9, 2008
Messages
164
having speed problems as well, to sites in Germany, as well as the WoW launcher won't open...
Btw, I am in JHB
 

kohlhtor

Expert Member
Joined
Jul 19, 2010
Messages
1,161
It's look like is working again
Y:\>tracert www.handelsblatt.com

Tracing route to www.handelsblatt.com [217.110.229.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms r02pel001.emea.luk.com [10.45.5.15]
2 <1 ms <1 ms <1 ms r02prt003.emea.luk.com [10.45.0.1]
3 1 ms 1 ms 1 ms 41-134-89-233.dsl.mweb.co.za [41.134.89.233]
4 53 ms 53 ms 52 ms tengig-0-0-0.vic-lns-1.mweb.co.za [196.22.189.11]
5 52 ms 54 ms 54 ms TenGigE0-0-0-0.11.vic-up-2.mweb.co.za [196.22.169.226]
6 277 ms 276 ms 276 ms TenGigE0-1-0-0.42.vic-up-1.mweb.co.za [196.22.169.217]
7 273 ms 274 ms 277 ms pos0-0-2-1.lon-up-1.mweb.co.za [196.22.163.234]
8 275 ms 275 ms 276 ms 149.6.98.17
9 276 ms 277 ms 275 ms te3-4.ccr02.lon02.atlas.cogentco.com [154.54.36.169]
10 274 ms 274 ms 274 ms te7-2.mpd02.lon01.atlas.cogentco.com [130.117.0.97]
11 275 ms 275 ms 278 ms level3.lon01.atlas.cogentco.com [130.117.14.198]
12 275 ms 276 ms 275 ms ae-25-52.car5.London1.Level3.net [4.69.139.102]
13 279 ms 278 ms 279 ms COLT-TELECO.car5.London1.Level3.net [217.163.45.126]
14 ^C
Y:\>tracert www.bild.de

Tracing route to www.bild.de [213.61.13.70]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms r02pel001.emea.luk.com [10.45.5.15]
2 <1 ms 1 ms 1 ms 41-134-89-233.dsl.mweb.co.za [41.134.89.233]
3 52 ms 52 ms 52 ms tengig-0-0-0.vic-lns-1.mweb.co.za [196.22.189.11]
4 52 ms 52 ms 52 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 56 ms 56 ms 57 ms TenGigE0-0-0-0.11.vic-up-1.mweb.co.za [196.22.169.225]
6 280 ms 280 ms 280 ms tengige0-3-1-0.mid-up-1.mweb.co.za [196.22.169.210]
7 275 ms 282 ms 275 ms pos-1-2-0.lon-up-1.mweb.co.za [196.22.163.230]
8 276 ms 275 ms 275 ms ^C
Y:\>
 

MWEBHelp

MWEB Representative
Company Rep
Joined
Apr 13, 2010
Messages
10,689
LOL @ Mweb fscking up today :

Pinging www.l.google.com [155.232.240.19] with 32 bytes of data:
Reply from 155.232.240.19: bytes=32 time=509ms TTL=57
Reply from 155.232.240.19: bytes=32 time=454ms TTL=57
Reply from 155.232.240.19: bytes=32 time=465ms TTL=57
Reply from 155.232.240.19: bytes=32 time=307ms TTL=57
Reply from 155.232.240.19: bytes=32 time=365ms TTL=57
Reply from 155.232.240.19: bytes=32 time=619ms TTL=57
Reply from 155.232.240.19: bytes=32 time=715ms TTL=57
Reply from 155.232.240.19: bytes=32 time=862ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1012ms TTL=57
Reply from 155.232.240.19: bytes=32 time=797ms TTL=57
Reply from 155.232.240.19: bytes=32 time=602ms TTL=57
Reply from 155.232.240.19: bytes=32 time=572ms TTL=57
Reply from 155.232.240.19: bytes=32 time=817ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1134ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1305ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1469ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1621ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1746ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1702ms TTL=57

Is it just me whose international has partially died?

nah, partial Int death here too ..... I reckon it's not just Mweb though because mybb is also loading slow and they with mtn, so.

I Have a problem accessing website in Germany
see trace-route
Y:\>tracert www.handelsblatt.com

Tracing route to www.handelsblatt.com [217.110.229.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms r02pel001.emea.luk.com [10.45.5.15]
2 <1 ms <1 ms <1 ms r02prt003.emea.luk.com [10.45.0.1]
3 1 ms 1 ms 1 ms 41-134-89-233.dsl.mweb.co.za [41.134.89.233]
4 52 ms 55 ms 54 ms tengig-0-0-0.vic-lns-1.mweb.co.za [196.22.189.11]
5 53 ms 53 ms 52 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
6 53 ms TenGigE0-1-0-0.12.vic-up-1.mweb.co.za [196.22.169.241] reports: Destination net unreachable.
It hangs at 196.22.169.241
I'm on Mweb business

Afternoon

Are you all still encountering problems connecting to international sites?

Kind regards,
MWEB Ops
 

Rouxenator

Dank meme lord
Joined
Oct 31, 2007
Messages
44,088
Seems fixed now. A little complaining goes a long way it seems :cool:
Thanks for fixing it.
 

Anthro

Expert Member
Joined
Jun 13, 2006
Messages
3,560
Been running solid 160Kb/s on News servers the entire day on my 2MB line kudos MWEB !
 

Rouxenator

Dank meme lord
Joined
Oct 31, 2007
Messages
44,088
Still seems iffy at times. Couple of page time outs and then bursts of speed followed by nothingness... But its better than it was.
 
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