MWEB Uncapped Subscribers Feedback

Rouxenator · Mar 7, 2011

Very crap connection in Stellenbosch. What's wrong Mweb? My 4mbps line is doing less than a 384kbps line...

rsd · Mar 7, 2011

I have seriously limited international access suddenly... can't even ping news.bbc.co.uk - Not sure if it's DNS or what's going on.

(Rondebosch, Cape Town)

MWEBHelp · Mar 7, 2011

Rouxenator said:
Very crap connection in Stellenbosch. What's wrong Mweb? My 4mbps line is doing less than a 384kbps line...

Hi Rouxenator

Please could you PM me your Mweb details in order for me to look into this from our end.

Regards,
MWEB Ops

Gtx Gaming · Mar 7, 2011

whats your speedtest on another account, seeing the high ping , tell me could be line issue as well.

Rouxenator · Mar 7, 2011

LOL @ Mweb fscking up today :

Pinging www.l.google.com [155.232.240.19] with 32 bytes of data:
Reply from 155.232.240.19: bytes=32 time=509ms TTL=57
Reply from 155.232.240.19: bytes=32 time=454ms TTL=57
Reply from 155.232.240.19: bytes=32 time=465ms TTL=57
Reply from 155.232.240.19: bytes=32 time=307ms TTL=57
Reply from 155.232.240.19: bytes=32 time=365ms TTL=57
Reply from 155.232.240.19: bytes=32 time=619ms TTL=57
Reply from 155.232.240.19: bytes=32 time=715ms TTL=57
Reply from 155.232.240.19: bytes=32 time=862ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1012ms TTL=57
Reply from 155.232.240.19: bytes=32 time=797ms TTL=57
Reply from 155.232.240.19: bytes=32 time=602ms TTL=57
Reply from 155.232.240.19: bytes=32 time=572ms TTL=57
Reply from 155.232.240.19: bytes=32 time=817ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1134ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1305ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1469ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1621ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1746ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1702ms TTL=57

bradrap · Mar 7, 2011

Is it just me whose international has partially died?

Mephisto_Helix · Mar 7, 2011

nah, partial Int death here too ..... I reckon it's not just Mweb though because mybb is also loading slow and they with mtn, so.

kohlhtor · Mar 7, 2011

I Have a problem accessing website in Germany
see trace-route
Y:\>tracert www.handelsblatt.com

Tracing route to www.handelsblatt.com [217.110.229.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms r02pel001.emea.luk.com [10.45.5.15]
2 <1 ms <1 ms <1 ms r02prt003.emea.luk.com [10.45.0.1]
3 1 ms 1 ms 1 ms 41-134-89-233.dsl.mweb.co.za [41.134.89.233]
4 52 ms 55 ms 54 ms tengig-0-0-0.vic-lns-1.mweb.co.za [196.22.189.11]
5 53 ms 53 ms 52 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
6 53 ms TenGigE0-1-0-0.12.vic-up-1.mweb.co.za [196.22.169.241] reports: Destination net unreachable.
It hangs at 196.22.169.241
I'm on Mweb business

kohlhtor · Mar 7, 2011

Other German Web Site
Y:\>tracert www.bild.de

Tracing route to www.bild.de [213.61.13.70]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms r02prt003.emea.luk.com [10.45.0.1]
2 1 ms 1 ms 1 ms 41-134-89-233.dsl.mweb.co.za [41.134.89.233]
3 52 ms 52 ms 52 ms tengig-0-0-0.vic-lns-1.mweb.co.za [196.22.189.11]
4 53 ms 53 ms 52 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 TenGigE0-0-0-0.11.vic-up-1.mweb.co.za [196.22.169.225] reports: Destination net unreachable.

Trace complete.

It hangs on 196.22.169.225

Gtx Gaming · Mar 7, 2011

im in IS (at work)and mybb is slow, but rest is normal, so thinking mybb have some issues

Tom242 · Mar 7, 2011

having speed problems as well, to sites in Germany, as well as the WoW launcher won't open...
Btw, I am in JHB

kohlhtor · Mar 7, 2011

It's look like is working again
Y:\>tracert www.handelsblatt.com

Tracing route to www.handelsblatt.com [217.110.229.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms r02pel001.emea.luk.com [10.45.5.15]
2 <1 ms <1 ms <1 ms r02prt003.emea.luk.com [10.45.0.1]
3 1 ms 1 ms 1 ms 41-134-89-233.dsl.mweb.co.za [41.134.89.233]
4 53 ms 53 ms 52 ms tengig-0-0-0.vic-lns-1.mweb.co.za [196.22.189.11]
5 52 ms 54 ms 54 ms TenGigE0-0-0-0.11.vic-up-2.mweb.co.za [196.22.169.226]
6 277 ms 276 ms 276 ms TenGigE0-1-0-0.42.vic-up-1.mweb.co.za [196.22.169.217]
7 273 ms 274 ms 277 ms pos0-0-2-1.lon-up-1.mweb.co.za [196.22.163.234]
8 275 ms 275 ms 276 ms 149.6.98.17
9 276 ms 277 ms 275 ms te3-4.ccr02.lon02.atlas.cogentco.com [154.54.36.169]
10 274 ms 274 ms 274 ms te7-2.mpd02.lon01.atlas.cogentco.com [130.117.0.97]
11 275 ms 275 ms 278 ms level3.lon01.atlas.cogentco.com [130.117.14.198]
12 275 ms 276 ms 275 ms ae-25-52.car5.London1.Level3.net [4.69.139.102]
13 279 ms 278 ms 279 ms COLT-TELECO.car5.London1.Level3.net [217.163.45.126]
14 ^C
Y:\>tracert www.bild.de

Tracing route to www.bild.de [213.61.13.70]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms r02pel001.emea.luk.com [10.45.5.15]
2 <1 ms 1 ms 1 ms 41-134-89-233.dsl.mweb.co.za [41.134.89.233]
3 52 ms 52 ms 52 ms tengig-0-0-0.vic-lns-1.mweb.co.za [196.22.189.11]
4 52 ms 52 ms 52 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 56 ms 56 ms 57 ms TenGigE0-0-0-0.11.vic-up-1.mweb.co.za [196.22.169.225]
6 280 ms 280 ms 280 ms tengige0-3-1-0.mid-up-1.mweb.co.za [196.22.169.210]
7 275 ms 282 ms 275 ms pos-1-2-0.lon-up-1.mweb.co.za [196.22.163.230]
8 276 ms 275 ms 275 ms ^C
Y:\>

MWEBHelp · Mar 7, 2011

Rouxenator said:
LOL @ Mweb fscking up today :

Pinging www.l.google.com [155.232.240.19] with 32 bytes of data:
Reply from 155.232.240.19: bytes=32 time=509ms TTL=57
Reply from 155.232.240.19: bytes=32 time=454ms TTL=57
Reply from 155.232.240.19: bytes=32 time=465ms TTL=57
Reply from 155.232.240.19: bytes=32 time=307ms TTL=57
Reply from 155.232.240.19: bytes=32 time=365ms TTL=57
Reply from 155.232.240.19: bytes=32 time=619ms TTL=57
Reply from 155.232.240.19: bytes=32 time=715ms TTL=57
Reply from 155.232.240.19: bytes=32 time=862ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1012ms TTL=57
Reply from 155.232.240.19: bytes=32 time=797ms TTL=57
Reply from 155.232.240.19: bytes=32 time=602ms TTL=57
Reply from 155.232.240.19: bytes=32 time=572ms TTL=57
Reply from 155.232.240.19: bytes=32 time=817ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1134ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1305ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1469ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1621ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1746ms TTL=57
Reply from 155.232.240.19: bytes=32 time=1702ms TTL=57

bradrap said:
Is it just me whose international has partially died?

Mephisto_Helix said:
nah, partial Int death here too ..... I reckon it's not just Mweb though because mybb is also loading slow and they with mtn, so.

kohlhtor said:
I Have a problem accessing website in Germany
see trace-route
Y:\>tracert www.handelsblatt.com

Tracing route to www.handelsblatt.com [217.110.229.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms r02pel001.emea.luk.com [10.45.5.15]
2 <1 ms <1 ms <1 ms r02prt003.emea.luk.com [10.45.0.1]
3 1 ms 1 ms 1 ms 41-134-89-233.dsl.mweb.co.za [41.134.89.233]
4 52 ms 55 ms 54 ms tengig-0-0-0.vic-lns-1.mweb.co.za [196.22.189.11]
5 53 ms 53 ms 52 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
6 53 ms TenGigE0-1-0-0.12.vic-up-1.mweb.co.za [196.22.169.241] reports: Destination net unreachable.
It hangs at 196.22.169.241
I'm on Mweb business

Afternoon

Are you all still encountering problems connecting to international sites?

Kind regards,
MWEB Ops

Rouxenator · Mar 7, 2011

Seems fixed now. A little complaining goes a long way it seems

Thanks for fixing it.

MWEBHelp · Mar 7, 2011

Rouxenator said:
Seems fixed now. A little complaining goes a long way it seems
Thanks for fixing it.

Thank you for your feedback Rouxenator.

Kind regards,
MWEB Ops

Anthro · Mar 7, 2011

Been running solid 160Kb/s on News servers the entire day on my 2MB line kudos MWEB !

MWEBHelp · Mar 7, 2011

Anthropoid said:
Been running solid 160Kb/s on News servers the entire day on my 2MB line kudos MWEB !

Thanks for the positive feedback Anthropoid. Enjoy your day.

kohlhtor · Mar 7, 2011

It is Fixt know
Thanks

MWEBHelp · Mar 7, 2011

kohlhtor said:
It is Fixt know
Thanks

Thanks for the feedback kohlhtor, much appreciated. Enjoy your day.

Rouxenator · Mar 7, 2011

Still seems iffy at times. Couple of page time outs and then bursts of speed followed by nothingness... But its better than it was.

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MWEB Uncapped Subscribers Feedback

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