MWEB Uncapped Subscribers Feedback

[MWEBHelp]

no sure on the location on the last i.p i was using but this news.mweb.co.za(196.28.182.50) is from ct if i run a tracert

any others i could try and thanks for your reply

Hi ForSure,

What are the ping results if you ping the news.mweb.co.za server? Please PM me the results as well as your Mweb details.

Regards,
MWEB Guy

 

[ForSure]

Hi Mweb Guy

thanks for your help , i restarted my router and seems to be back to normal

 

[MWEBHelp]

Hi Mweb Guy

thanks for your help , i restarted my router and seems to be back to normal

Hi ForSure,

No problem, you know where to find me in the future

Regards,
MWEB Guy

 

[Prof.Merlin]

almost 2 weeks later and i am still complaining.

You cannot tell me that a torrent with 24600 seeds is only downloading at 8k on a 4mbit line.

It is pathetic!

 

[Prof.Merlin]

I now have 9 torrents downloading with over 3000 seeds each and getting 16k in total over all of them. Is that normal?

 

[Gtx Gaming]

have allowed more connections? should get nears 40-50kb

 

[Prof.Merlin]

Yup. Tried that now. Still the same.

The same settings on afrihost i get 160k+

 

[MWEBHelp]

Hi Prof.Merlin,

I sent you a PM, please can you respond with the information requested in the PM.

Regards,
MWEB Guy

 

[Mephisto_Helix]

High ping spikes again .... 60-90 instead of 35-40. Anything up coz I see it's not just me affected?

 

[Willy2580]

Hi, I am posting here on behalf of my friend.
He currently has a 512 line that was transfered from Telkom to Mweb. He applied to have his line upgraded to a 4meg and was told by Mweb that it would take 2 weeks. He applied for the line on the 25th of Feb. Today Mweb phoned him and told him that his exchange does not support 4meg, this is not true as I have a 4meg line on the same exchange (I know of a few people that have 4meg on that same exchange). Any help would be much appreciated.

 

[Gtx Gaming]

you can be on same exchange and be on different dslam

 

[Spartaniz]

Hi, I am posting here on behalf of my friend.
He currently has a 512 line that was transfered from Telkom to Mweb. He applied to have his line upgraded to a 4meg and was told by Mweb that it would take 2 weeks. He applied for the line on the 25th of Feb. Today Mweb phoned him and told him that his exchange does not support 4meg, this is not true as I have a 4meg line on the same exchange (I know of a few people that have 4meg on that same exchange). Any help would be much appreciated.

as far as I know, there are only a certain number of ports on each exchange that supports 4mbps. Telkom should either upgrade the exchange to support more 4mbps ports or he should wait until a port opens up.

 

[MWEBHelp]

Hi, I am posting here on behalf of my friend.
He currently has a 512 line that was transfered from Telkom to Mweb. He applied to have his line upgraded to a 4meg and was told by Mweb that it would take 2 weeks. He applied for the line on the 25th of Feb. Today Mweb phoned him and told him that his exchange does not support 4meg, this is not true as I have a 4meg line on the same exchange (I know of a few people that have 4meg on that same exchange). Any help would be much appreciated.

Hi Willy2580,

Please provide me your friends mweb account details so that I can look into this for you.

Regards,
MWEB Guy

 

[Mephisto_Helix]

Still the ping issue, nothing forthcoming?

 

[MWEBHelp]

Still the ping issue, nothing forthcoming?

Hi Mephisto_Helix,

I am looking into this from our side and will provide you feedback shortly.

Regards,
MWEB Guy

 

[Mephisto_Helix]

Much Thanks I need to game!

 

[Guantanamo]

Getting near on no speed, 4 meg account. This is becoming too common an occurrence on Mweb. Speedtest at 9:10pm (0.7 bits per second down, not megabits, havent reached upload yet.) Browsing has been abysmal and waiting 20 mintes for youtube video's to buffer is unacceptable.

 

[Gtx Gaming]

whats your line stats on your router?

 

[MWEBHelp]

Getting near on no speed, 4 meg account. This is becoming too common an occurrence on Mweb. Speedtest at 9:10pm (0.7 bits per second down, not megabits, havent reached upload yet.) Browsing has been abysmal and waiting 20 mintes for youtube video's to buffer is unacceptable.

Hi Guantanamo,

Please PM me your mweb account details so that I can look into this from our side.

Regards,
MWEB Guy

 

[Spooner]

I'm on a 384kb line and YouTube videos have been extra-slow lately too (yes I know they are slow to begin with lol)