MWEB Uncapped Subscribers Feedback

[Refraction]

Hi MWEB Guy, daily dispatch today is running a promo for 5 days uncapped ADSL for free in east london and port elizabeth only. First 500 applicants only. Nothing on your website. How do I go about getting a piece of the action here, thx

 

[Looney]

Yeah, I am also experiencing very high latency. My net is so slow today, dunno wats going on.

http://www.speedtest.net/result/1224096130.png

http://www.pingtest.net/result/37758735.png

Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 7 ms 8 ms 8 ms 41-132-22-1.dsl.mweb.co.za [41.132.22.1]
3 259 ms 258 ms 256 ms 41-86-107-6.mweb.co.za [41.86.107.6]
4 263 ms 264 ms 256 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 280 ms 280 ms 273 ms TenGigE0-0-0-0.11.vic-up-1.mweb.co.za [196.22.169.225]
6 190 ms 195 ms 205 ms g-0-3-vic-jinx-2.mweb.co.za [196.22.163.1]
7 235 ms 239 ms 242 ms static161-134.netactive.co.za [196.22.161.134]
8 208 ms 205 ms 204 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]
9 139 ms 142 ms 142 ms 196.44.31.99
10 233 ms 237 ms 240 ms 196.30.1.21
11 235 ms 232 ms 237 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
12 203 ms 207 ms 210 ms 196.30.213.108
13 257 ms 261 ms 270 ms 41.72.136.53
14 160 ms 162 ms 164 ms mybroadband.co.za [41.203.21.137]

Trace complete.

Something definately wrong here

 

[Mephisto_Helix]

^ Imaginet is fine, just the Mweb and Afrihost ones that are borked badly

 

[XWare]

Is anyone else having connections to other SMTP servers being redirected to Mweb's SMTP server "redirect03.smp.mweb.co.za"?

Also having the same thing, all my outgoing mail accounts use the SMTP of my mail server. And for the last week it was complaining the entire time that the username/password was not correct when sending out mail. I though something funny was going on with the mail server so I changed all the outgoing/SMTP settings to mweb.

So even if I insert another smtp server into my mail accounts, mweb is automatically redirecting it to their smtp server ?

 

[venomzn]

MWEB keeps dropping connection

Hey people

I'm in the Durban area KZN, the whole day my 4MB Home DSL account has been dropping connection, anyone else experiencing this today?
anyone know what the prob is?

 

[Mephisto_Helix]

Any word on what is going because the pings are still 200+ on Mweb only

 

[Looney]

No idea, Mweb still havent responded.

 

[MWEBHelp]

Hi All,

We have no reported issues or outages on our network.

@Looney - thanks for the trace route, will have a look.

Please PM me trace route and ping results in order for me to look into it further from our side.

Regards,
MWEB Guy

 

[Looney]

Hmmm, ok thats weird, seems fine now. Pings are back to normal and browsing fine. Will keep monitoring and see if it persists

 

[MWEBHelp]

Hmmm, ok thats weird, seems fine now. Pings are back to normal and browsing fine. Will keep monitoring and see if it persists

Thanks Looney, please do monitor and inform me if it spikes.

Regards,
MWEB Guy

 

[nelis]

Mweb think there is no problem on their side but I have 2 adsl lines going to 2 different exchange points and both of them was giving me high latency. I would like to have resolution details ASAP as this is unacceptable for a Business user

 

[MWEBHelp]

Mweb think there is no problem on their side but I have 2 adsl lines going to 2 different exchange points and both of them was giving me high latency. I would like to have resolution details ASAP as this is unacceptable for a Business user

Hi Nelis,

I have passed your comments to the Business department and I have asked them to contact you as soon as possible in order to assist you with your query. Please keep me updated with the feedback provided.

Regards,
MWEB Guy

 

[MWEBHelp]

Mweb think there is no problem on their side but I have 2 adsl lines going to 2 different exchange points and both of them was giving me high latency. I would like to have resolution details ASAP as this is unacceptable for a Business user

Hi Nelis

We have requested premiere to contact a.s.a.p ; please keep me informed of your situation and do not hestitate to contact me should require assistance.

Kind regards,
MWEB Guy

 

[heathb]

MWEB Guy

I have been having trouble with p2p since last week. Nothing has downloaded for the last couple of days. I thought it was the cable out again but you say there are no issues with the network. My normal browsing is also slightly slower than normal.

Heathb

 

[MWEBHelp]

Hi heathb,

Thank you for your PM.
Please see my reply in your inbox.

Kind regards,
MWEB Guy

 

[Tim182]

I am on a 4 Mbit uncapped line and was wondering if the following p2p speeds I am experiencing are about normal or slow:

Torrents and News Server:
peak: 40-50kb/s
after 8: 70-80kb/s
after 11: 250-300kb/s

What I find strange is that the mweb news server is running at the same speed as astraweb (ie 40-50 during the day). Is this normal?

 

[Gtx Gaming]

mweb news server run full speed, on cached content only

 

[nasa]

mweb news server run full speed, on cached content only

Last week I was getting full speed on news server throughout day on cached content, this week getting <4.5 KB/s in day even on cached content and only full speed for short period overnight. Did something change?

 

[Gtx Gaming]

how do you its cached?

newshost and nzbsa don't show if its cached for mweb.

 

[nasa]

how do you its cached?

newshost and nzbsa don't show if its cached for mweb.

Well its cached on IS and SAIX so I assumed its cached since my line is through Telkom But the point is i used to get full speed, now all of a sudden its dropped.. perhaps the "fair usage policy" has kicked in.. in which case, oops. I will wait till next month and see if it reverts back to normal.