MWEB Uncapped Subscribers Feedback

Status
Not open for further replies.
SHVAK said:
I would just like to know why Mweb performs so badly on the mybroadband speed test.
Seriously guys?
If that is not throttling i do not know what is
Click to expand...

It's because they specifically prioritise the speedtest.net one so you always get good performance. They haven't yet added the mybroadband one to the list of "sites that have to be super fast" yet.
 
Nerhzelok said:
Getting so pissed off trying to stream the MLG tournament with Idra and MMA and it keeps buffering every few seconds. Tried Justin.tv, also buffering. >.< Dammit!
Click to expand...

I havent been able to stream starcraft live streams for weeks now. Try between the hours of 12am and 8:20am .... these are the times mweb doesnt seem to throttle that traffic.

Bunch of ****ers all giving me the run around about how they don't throttle ... call it what ever you want , all I have asked for is a simple "yes we throttle that traffic between those times"
 
was playing bfbc2 happy a while ago with a ping of 140ms (80ms on my old telkom account) when all of a sudden my ping went to 300ms and then all internet access stopped.it seems to be working now but very slow.
 
I phoned technical support this weekend, told them telkom tested my line and they confirmed I have a very LOW noise level on my line, but that doesn't help me at all....currently doing 50kb/ps....

I've been with MWEB since the good old days from icon, worldonline, tiscali...mweb, but this last couple of weeks was terrible with regards to speeds...:(

Wife needed Blackberry desktop manager this weekend, on mweb I only managed between 5-10kb/ps I then used afrihost and got full speed...can't understand it.
 
Last edited:
zoltain73 said:
I phoned technical support this weekend, told them telkom tested my line and they confirmed I have a very LOW noise level on my line, but that doesn't help me at all....currently doing 50kb/ps....

I've been with MWEB since the good old days from icon, worldonline, tiscali...mweb, but this last couple of weeks was terrible with regards to speeds...:(

Wife needed Blackberry desktop manager this weekend, on mweb I only managed between 5-10kb/ps I then used afrihost and got full speed...can't understand it.
Click to expand...

Me been with MWeb since iafrica days - also very puzzled at the lack of resolution on this issue - part of the problem of course is that it is still good value for money for me...that's why I just want it to work!

Oh, and for those of you who keep venting and carrying on in immature ways, stop wasting your time - you'll simply be branded a looney and put into the kill list. Engage constructively (or change to another service provider), MWeb is not going to disappear anytime soon so let's help them not call them names.
 
Trying to watch this video but I can't get more than 30kb/s on it. Refreshed a couple of times and restarted my router, but I'm still not able to watch it properly. Had the same problem with the MLG streams and Justin.tv yesterday. Never got more than 30kb/s, making it completely unwatchable.
Youtube streams at 500kb/s but when I try to download a video (or anything else) using Firefox or Chrome's built-in downloader, it dribbles through at 30kb/s. I do get full speed with Flashget, however.

Sigh.

ZA Speedtest
UK Speedtest
US Speedtest
 
Mooler said:
Trying to watch this video but I can't get more than 30kb/s on it. Refreshed a couple of times and restarted my router, but I'm still not able to watch it properly. Had the same problem with the MLG streams and Justin.tv yesterday. Never got more than 30kb/s, making it completely unwatchable.
Youtube streams at 500kb/s but when I try to download a video (or anything else) using Firefox or Chrome's built-in downloader, it dribbles through at 30kb/s. I do get full speed with Flashget, however.

Sigh.

ZA Speedtest
UK Speedtest
US Speedtest
Click to expand...

thats because lots of youtube content is cached locally. And local is actually amazing on mweb.

Try watch a youtube video with like 3 views on it. You will get the same terrible performance
 
Has anyone switched from MWEB to Axxess/Openweb recently? Trying to get some feedback and decide on one of them, but wherever you go you get a pretty negative feeling with most of them.
 
Scoperzor said:
Has anyone switched from MWEB to Axxess/Openweb recently? Trying to get some feedback and decide on one of them, but wherever you go you get a pretty negative feeling with most of them.
Click to expand...

Just come from axxess uncapped to Mweb 'cos of price. (R326 vs R299 and 1st 2 months free on 6 month contract). Axxess I couldn't complain about, but forget about any sort of constant downloading from 7am to midnight - shaped to hell. Weekends were usually OK - torrents ran full speed. Midnight to 7am weekdays also OK. But after I'd pulled about 20 gb for the month my line speed got halved (1024 down to 512).

I realise that if you want unshaped you're just going to have to pay big time for it. These cheap uncapped accounts are all pretty much the same - shaped, controlled, monitored, throttled and then some. But it's all I can afford so, ja, well , no, fine.
 
Something is definitely broken: HTTP downloads crawling

Podcast MP3 downloads (from several different sites) over HTTP which normally (always) transfer at (close to) line speed are now crawling down at less than 10kB/s. Tested downloads through iTunes and via "wget" from Linux command line. Something is definitely broken :(

More than 40 minutes to download a 26MB MP3 podcast over HTTP on a 384kbps uncapped line? :(

Edit: Turned router off for two minutes. PC is freshly cold booted so not restarting. Protected access is enabled. ADSL is syncing at 384kbps like always. No other downloads are running. No Windows updates are running. No-one else is using the line or the router. MWEB is broken :(
 
Last edited:
a simple freakin browsergame is too much to cope with??? Not even talking about WoW...
This is now actually running way too long. I am going on a business trip this week, couple of weeks, if not resolved on my return I will jump ship.
Up to now I was a very loyal customer, since iafrica days (where I was the 1000th customer), but its enough now. Every day I have to switch to my WA account anyway, I might as well move completely.
If that was the "African Internet Revolution" that came with Seacom and uncapped...then it is only described with one word: FAIL

I was patiently following this thread, and even appreciated all the efforts from MWeb as well as numerous customers (although it should not be the paying customers that have to solve MWeb's problems)...but as I said in an earlier post: I just want to use mostly trouble free Internet! For more than a day at at time!
 
Seriously Sucky Shaping?

1328956501.png


1328958738.png


Since moving to uncapped in March last year, this line has always managed a download speed of very close to 39kB/s. Speedtests are now only showing 32kB/s and HTTP MP3 podcasts from various sites downloaded from iTunes and the command line are peaking at 10kB/s (yes, I stopped the downloads when doing the SpeedTest and didn't do the SpeedTest while running the downloads).

So, it's not only the "heavy" 4mbps users who torrent all day who are experiencing poor performance. Nothing relevant on the MWEB network status page.

The only conclusion I can draw is that normal HTTP downloads are being shaped. What else would explain the sudden and dramatic decrease in HTTP download speed, from different sites and downloaded using different programs? The SpeedTest result, while not great, indicates that the line itself is fine.
 
Last edited:
I am unable to download from usenet today. "Unable to connect. Connection timed out". I subscribe to a pay service and I tested if it works on my Telkom account ... It works perfectly. So it has to be related to MWEB.

Are there new shaping/throttling protocols which apply to usenet?
 
Lucidity said:
I am unable to download from usenet today. "Unable to connect. Connection timed out". I subscribe to a pay service and I tested if it works on my Telkom account ... It works perfectly. So it has to be related to MWEB.

Are there new shaping/throttling protocols which apply to usenet?
Click to expand...

MWEB called me yesterday and ultimately blamed my setup - the conversation when on and in circles for I think close to 30 minutes when I eventually told the guy "forget it - we getting no where"

They are doing something, but they refuse to admit it.

In my case, there is a possible issue with my routing - but I know that ultimately - everything should work, it just goes via wrong account which is okay... MWEB claim NOTHING is wrong their side - It's all BS - there is a problem - something is up, they just refusing to admit it and that my friend is the long and short of all this drama! :mad:
 
@gdiza: I have to agree that something has changed. As it stands now, my 384kbps uncapped account is not much better than an old 56kbps dial-up modem -- that too was "uncapped" with the "R7 special" over weekends. When HTTP MP3 podcasts come down at speeds which only peak at 10kB/s, it may as well not be uncapped :( This certainly has not been the case all along -- HTTP downloads have always come down at line speed for me. Something is badly broken somewhere :(
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X