MWEB Uncapped Subscribers Feedback

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I am bitterly dissapointed with Mweb. Things are progressively getting worse and worse. Below is what I get on my 4m line.

http://www.speedtest.net/result/1318978897.png

Internet is becoming a joke with mweb

I think you've got to know 0.29Mb on your 4mb line just isn't right. I've never seen speeds anywhere close to that slow on speedtest and you shouldn't either. If that's vaguely normal for you then it needs to be fixed soon because it's surely a major problem, or just move to any other ISP. No point staying with speeds like that, it's not shaping.
 
At least my 1gig afrihost can be used for a whole month's worth of sc2, thats how little cap it takes, clearly it should be shaped to protect mweb !!!!!11111one
On a serious note, 9kb/s NNTP at 7:16 pm ffs, this isnt office hours ! Browsing feels slow, FTP secure server goes at 19kb/s.

I would like to ask this question again to Mweb guy or Will.

Q: There has been allot of talk about P2P being shaped, we shouldnt expect full speed, as with 1 click hosting sites etc etc etc. I would just like to ask, what should we expect to get full speeds on? Speed tests also doesnt show full speeds. HTTP, FTP servers youtube does not hit full speed at 7pm. So my question is simple, you have made it clear that we should not expect full speed on allot of stuff, what can we expect full speeds on?

Q2: If we cannot expect full speed on anything, shouldnt you rename your account to "uncapped 56k - 384k" instead of uncapped 384k for example? My reasoning being if you cannot hit 38kb/s on anything then its not actually suppose to say 384k.. I could be wrong :)

Mweb guy? Seeing as your online and all giving a generic response to another paying customer.
 
Hi HBee,

Please PM me your Mweb account details and I will look into this from our side.

Regards,
MWEB Guy

All his going to do is put off your protected access on your account (which blocks ports generally used for hacking) and then not tell you that he did it (so you can put it on again after it didnt work)

Moral of the story, if you disable a function that protects a user from hackers or w/e, be sure to tell then your actually doing it so they can enable it again if the "fix" doesnt work. FYI, unblocking those ports wont fix your new aggressive shaping protocols.
 
they and telkom gave 512k folks 1meg lines :)

I'm still on 512 and I don't even know yet if I "qualify" for the upgrade so I have to wait & see until June 1st, then if there's no improvement I'll have to cancel & I guess sue for a refund.
 
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Well, cya tomorrow, will probably be at page 780 then.

I can see a bunch of MWeb techies sitting there in data centres, betting money on how many pages will be added to this forum before they have to do anything :(

And saying "Send me your pm" doesn't count!
 
Everything was looking and performing better on my account since Friday......until tonight just after 7:30PM!! Before that I was downloading iTunes podcasts at between 250KB/s and 400KB/s. Since after 7:30PM I am now barely doing 25KB/s to max 70KB/s!!!! Its now back to they way things where the whole of last week. Whats now gone wrong MWEB???? :(:mad:
 
Cant even play international games tonight...
World of Warcraft @ Server (EU)

Code:
Tracing route to 213-248-123-47.customer.teliacarrier.com [213.248.123.47]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  d00m [192.168.10.1]
  2     7 ms     7 ms     6 ms  41-133-68-1.dsl.mweb.co.za [41.133.68.1]
  3    20 ms    19 ms    19 ms  tengig-0-0-0-100.vic-ipc-2.mweb.co.za [196.22.163.206]
  4    20 ms    19 ms    19 ms  vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
  5    22 ms    21 ms    21 ms  TenGigE0-1-0-0.12.vic-up-1.mweb.co.za [196.22.169.241]
  6    22 ms    21 ms    24 ms  tengige0-3-1-0.mid-up-1.mweb.co.za [196.22.169.210]
  7   260 ms   259 ms   259 ms  pos0-0-2-1.lon-up-1.mweb.co.za [196.22.163.234]
  8   261 ms   264 ms   261 ms  149.6.98.17
  9   250 ms   241 ms   240 ms  te3-4.ccr02.lon02.atlas.cogentco.com [154.54.36.169]
 10   245 ms   243 ms   243 ms  te9-2.mpd02.lon01.atlas.cogentco.com [130.117.48.153]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

With Lowerping: 2422ms
* As soon as anything starts happening, raids, battlegrounds, casting spells, etc, the game starts choking and after a few seconds disconnects.

Without Lowerping: 270ms
* As soon as anything starts happening, raids, battlegrounds, casting spells, etc, the game starts choking and after a few seconds disconnects.

I use my Axxess account, everything is 100%

Sort this crap out, honestly, this is getting out of hand!
 
It's been around a week since my last post (wasn't using the MWeb uncapped account for a while) bemoaning (only) the deterioration of news server performance on the account (everything else was fine). I used it again Friday (when I believe some changes had been made by MWeb) and it was flying, performing better than it ever had. Saturday news servers slipped back to being unusable the couple of times I tried. Then on Sunday again performance and speeds were back up. :wtf:

Will only get a chance later to see how it's running today.

News server (Giganews) was dead earlier (around 5PM), but now running at around 100 KB/s.
 
Cant even play international games tonight...
World of Warcraft @ Server (EU)

Code:
Tracing route to 213-248-123-47.customer.teliacarrier.com [213.248.123.47]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  d00m [192.168.10.1]
  2     7 ms     7 ms     6 ms  41-133-68-1.dsl.mweb.co.za [41.133.68.1]
  3    20 ms    19 ms    19 ms  tengig-0-0-0-100.vic-ipc-2.mweb.co.za [196.22.163.206]
  4    20 ms    19 ms    19 ms  vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
  5    22 ms    21 ms    21 ms  TenGigE0-1-0-0.12.vic-up-1.mweb.co.za [196.22.169.241]
  6    22 ms    21 ms    24 ms  tengige0-3-1-0.mid-up-1.mweb.co.za [196.22.169.210]
  7   260 ms   259 ms   259 ms  pos0-0-2-1.lon-up-1.mweb.co.za [196.22.163.234]
  8   261 ms   264 ms   261 ms  149.6.98.17
  9   250 ms   241 ms   240 ms  te3-4.ccr02.lon02.atlas.cogentco.com [154.54.36.169]
 10   245 ms   243 ms   243 ms  te9-2.mpd02.lon01.atlas.cogentco.com [130.117.48.153]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

With Lowerping: 2422ms
* As soon as anything starts happening, raids, battlegrounds, casting spells, etc, the game starts choking and after a few seconds disconnects.

Without Lowerping: 270ms
* As soon as anything starts happening, raids, battlegrounds, casting spells, etc, the game starts choking and after a few seconds disconnects.

I use my Axxess account, everything is 100%

Sort this crap out, honestly, this is getting out of hand!

If its any consolidation, OpenWeb GOLD IS is giving me the same result....
 
Heres what I don't understand. Things were working perfectly a month ago. I was able to stream Youtube, do my AVG and Microsoft updates. Now I can barely browse international sites and I'm downloading files on a GOOD day at 10kb - if I'm lucky.

It takes me 30+ mins to load the Speed Test site and most times my results to Durban, CT, JHB and NY are to depressing to even post. Today I'm seeing the best results I've had in days.



 
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i just did a few hcs with voip running highest ping was 175 :/

though im cpt,most okes having problems is up north always.
 
seems magical 50% line speed has gone to 100%, now achieving 4.62mbs instead of 2.00mbs "ceiling".

/note time: 9:50pm-ish
 
Ummm forgive me if I'm mistaken but isn't 175ms an absolutely FANTASTIC ping? Maybe you left out a digit?

yep that's what i normally play with :)

was 2 days last week i could not log in though my friend play fined on my account which was weird :/

i do live 4km from main mweb data centre in parow though :)
 
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